The Heidelberg Exzellenz Hotel, Heidelberg

This property has been featured in "50 Best Hotels In Heidelberg ".

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Top Facilities

wifi

food

bar

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Standard Double Room

Max 2 Adults

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This renovated room is modern and individually furnished with a flat-screen TV, free WiFi and a private bathroom.

Standard Single Room

Max 1 Adult

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This renovated room is modern and individually furnished with a flat-screen TV, free WiFi and a private bathroom.

Studio (2 Adults)

Max 2 Adults

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Individually furnished room with flat-screen TV, free Wi-Fi and a private bathroom.This completely renovated room features modern d�cor, a kitchenette, iPod dock and carpet-free floors.

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All Facilities for The Heidelberg Exzellenz Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Allergy-free room, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Shower chair, Upper floors accessible by stairs only.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Shower, Body soap, Toilet.
Room Amenities	Hypoallergenic, Cots, Wardrobe or closet, Desk, Iron, Trash cans, Non-feather pillow, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Refrigerator, Electric kettle, Microwave, Kitchenware, Wine glasses, Stovetop, Kitchenette, Special diet menus (on request), Bottle of water, Tea/Coffee maker.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Key card access, Linen.
Media & Technology	Cable channels, iPod dock, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Invoice provided.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Transport	Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.

About This Property

This non-smoking hotel offers individually furnished rooms with free Wi-Fi. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels.

Guest Ratings For This Property

8.4

Based on 2692 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.5

Facilities

8.7

Guest Reviews

Lara

young couple

9.0

Superb

Comfortable stay in charming hotel in Heidelberg

Our room was large, clean and well-appointed with a fridge, stove, microwave, pans and utensils. The hotel staff were very friendly and helpful and let us store our luggage at the hotel before check-in. The hotel is a 5 minute walk from the main shopping street leading to the old town centre of Heidelberg. It's about a 20-25 minute walk to the main old town squares and the start of the walk up to the castle or the funicular station. It is also a 10-15 minute walk from the start of the Philosophers' Way if you go from the end by the Theodor-Heuss-Brucke bridge (which I would recommend for a gentler climb up).

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Published on 02 Jan 2024

Katarina

group

8.0

Very good

Nice big room.

Published on 02 Jan 2024

Edwin

solo traveller

1.0

Bad

It creates trust issues - will stick with chains in the future

Clean & well located

No staff present when I arrived , ( and access challenging) room was Spartan & freezing - I arrived late & the radiator was recessed & not obvious . Quilt was too short & think and bed was a 3 sided wooden box with no headboard , and a single think pillow. No help whatsoever from the staff - I asked for a beer & they suggested using a delivery service!! They emailed me the access data the day before - if they had provided it earlier I would have cancelled.

Published on 01 Jan 2024

Kareem

young couple

8.0

Very good

The hotel is 5 mins walk from altstadt the lady in the reception was so polite and helpful the room was clean

Published on 31 Dec 2023

Mustafa

family with young children

7.0

Good

Everything was so clean and hotel crew was so kind and helpful.

No Lift

Published on 27 Dec 2023

Liezel

family with young children

8.0

Very good

Lovely hotel near city centre

Lovely hotel near the city centre. Quick taxi ride from the train station. About 2.4km walk through the city to the funicular to the castle.

The rooms were all different, however still nice for the 2 days we spent in Heidelberg. It was a little difficult with our luggage to get to the rooms as the lift only goes up to a certain floor and then you need to use the stairs to get to the rest of the building where our rooms were located.

Published on 26 Dec 2023