The Capital Zimbali, Ballito

This property has been featured in "50 Boutique Hotels in Ballito ".

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Top Facilities

parking

bar

food

wifi

pool

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Luxury Room

Max 2 Adults

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The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Luxury Garden Room

Max 2 Adults

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The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

One-Bedroom Apartment

Max 2 Adults

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This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. A kitchen fitted with a stovetop, an oven and an electric kettle is available for cooking and storing food. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV with streaming services. The unit has 2 beds.

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All Facilities for The Capital Zimbali

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Cycling, Bike tours, Beach, Tennis court, Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Lift, Designated smoking area.
Accessibility	Entire unit located on ground floor.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Adapter, Socket near the bed, Air conditioning, Desk, Trash cans.
Food & Drink	Wine/champagne, Kitchenware, Wine glasses, Stovetop, Kid-friendly buffet, Kitchenette, Oven, Coffee machine, Kid meals, Dining area, Bottle of water, Room service, Electric kettle, Microwave, Restaurant, Minibar, Kitchen, Dining table, Outdoor furniture.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, TV, Streaming service (like Netflix).
Common areas	Sun terrace, Garden, Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Kids' club, Children's playground, Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Water slide, Fitness centre, Fitness, Spa facilities, Private beach area, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace, Patio, Pool view, View, Sea view, Garden view, Balcony.
Shops	Minimarket on site.

About This Property

Situated in Ballito, a few steps from Zimbali Beach, The Capital Zimbali features accommodation with a fitness centre, free private parking, a garden and a restaurant.

Guest Ratings For This Property

8.9

Based on 1310 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.9

Facilities

9.2

Guest Reviews

Shane

family with young children

5.0

Passable

There are basics that one expects from a 5 star establishment which I fear are greatly lacking from the Capital Zimbali.

The kids club was amazing. Both of our children (ages 9 and 12), thoroughly enjoyed spending time at the funverse. The activities were very well thought out and the children were well taken care of by the very caring child minders. Both of our children spent every day in the kids club to the point that we had to pull them out for meals. It was great to know that they were taken care of while having a great time.

I have no doubt that it used to be a 5 star establishment in the past, but it can no longer be classified as such. The public spaces are beautifully decorated and clean. However the rooms are grimy and need attention. We had 2 bedrooms. Both had a terrible sewerage smell coming from their bathrooms. On arrival, we received a beautifully presented cheese plate and a bottle of wine in our room. However, there was no knife to cut the cheese, no crackers to eat the cheese with and no glasses to drink the wine. One would think it would be simply enough to have room service deliver the items to the room. We phoned the concierge to ask if the missing items could please be delivered to our room. The lady who took the call, told us that they dont normally do that and that she would need to check. Why would they provide a cheese plate and wine if they didnt want guests to consume it? After numerous follow ups, we finally received the knife, crackers and glasses, 24 hours later! Yes, it took an entire day to deliver the items to the room. The food at the restaurants is very basic and far from 5 star. Its mass produced to optimise the establishments profits with very little regard for the guests who are paying. Added to this, the service is very slow and some of the waiting staff were very curt and inattentive. On one occasion we waited over 30 minutes for two drinks. The drinks were not complicated, they didnt need to be made, just poured. We found the waitresses at the main pool to be especially rude. We had to politely ask one in particular to please not be so angry with us after she made us feel very unwelcome. She went on to explain that it was too busy and she was the only person covering that particular area. Still, that is no excuse for a bad attitude and poor service. On one occasion, we found the pool to be over subscribed. I understand allowing day visitors in, but it should not be at the expense of hotel guests.

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Published on 02 Jan 2024

Vernon

family with young children

10.0

Exceptional

Great value

the facilities are amazing and we really enjoyed the breakfast the staff at breakfast and reception were also so nice and friendly

We noticed by the end of the day at the pool restaurant some of the Staff were a bit tired as the place was busy so they were not really being attentive or helpful

Published on 28 Dec 2023

Anonymous

family with young children

10.0

Exceptional

The best I have ever had

The pool side and breakfast was top tier

Nothing at all

Published on 27 Dec 2023

More-blessing

review category business travellers

10.0

Exceptional

Its like a dream

Its an outstanding property , always a pleasure staying there. All the amenities one needs and at an exceptional level. The views are breathtaking

Nothing

Published on 26 Dec 2023

Bryan

young couple

9.0

Superb

A special and memorable anniversary treat

Friendly and helpful staff

Bridge access from Durban side was closed (now open)

Published on 25 Dec 2023

Lynne

young couple

10.0

Exceptional

We enjoyed staying at The Capital Zimbali

Had everything we needed

Published on 25 Dec 2023

Bhele

family with young children

8.0

Very good

Everything

None

Published on 24 Dec 2023

Nisreen

young couple

8.0

Very good

Staff and the food at the hotel were amazing.

The Zimbali beach club was disappointing

Published on 23 Dec 2023

Richard

young couple

10.0

Exceptional

Excellent hotel, great location, value for money. I will be back.

Loved, the entire experience. The rooms, atmosphere, restaurants and facilities were excellent. Staff were friendly and helpful, and it was a pleasure staying at the Capital.

Published on 20 Dec 2023