Sheraton Lake Como Hotel, Como

This property has been featured in "50 Best Hotels In Como ".

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bar

food

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pool

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Superior King Room

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Superior Twin Room

Max 2 Adults

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Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This wheelchair accessible twin/double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Deluxe King Room

Max 3 Adults

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The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

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All Facilities for Sheraton Lake Como Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour, Bike tours, Cooking class, Walking tours, Golf course (within 3 km), Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Pet bowls, Lower bathroom sink.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Exclusive services	Concierge services, Free gym access.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Adapter, Hardwood or parquet floors, Air conditioning, Desk, Carpeted, Trash cans, Pool towels.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Dining area, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	iPod dock, Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Common areas	Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Children's playground, Kids' outdoor play equipment, Babysitting/child services.
Pool and wellness	Sun umbrellas, Solarium, Public Bath, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Electric vehicle charging station.
Outdoor & View	Terrace, Pool view, Balcony, Garden view.

About This Property

Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal heated pool, a free 24-hour gym, and a wellness area with a hot tub. Cernobbio is 1.5 km away.

Guest Ratings For This Property

7.8

Based on 939 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.0

Facilities

8.1

Guest Reviews

Umit

family with young children

9.0

Superb

Good place for relaxing

Its very good location, staff is very nice and kind, restaurant have a very nice food

Every where you see lizards exactly in your balkony, our room haved big balkony but we cant use it because of lizards.

Published on 29 Oct 2023

Meshari

young couple

9.0

Superb

Everything but the location

Nothing but the location

Published on 25 Oct 2023

Dragana

solo traveller

10.0

Exceptional

Highly recommended

Professional and kind staff. Very nice breakfast. Specious rooms, small balcony. A few restaurants available.

Published on 23 Oct 2023

Alexander

solo traveller

9.0

Superb

Front desk staff were very friendly. They gave me an early check in for 10am. Hotel blast was great and room had ample amenities and was clean

Nothing

Published on 18 Oct 2023

Anna

young couple

3.0

Poor

Nobody explained us anything. Not which restaurantsthey have, not where we can park, nothing.

Room was fine

Service

Published on 09 Oct 2023

Malin

with friends

6.0

Pleasant

nice but not very helpful staff

upon arrival we emailed the hotel to ask for early check in and also if we could get a room close to our friends also staying at Sheraton. However they couldnt promise anything which I think is weird. I called them the same day as checkin and still they couldnt promise anything. when we finally arrived the room was ready but that we didnt know. the whole experience with the reception staff was not nice.

Published on 04 Oct 2023

Phil

young couple

5.0

Passable

I should have stayed at the Hilton

Inside bar and bartenders (Emmanuel and I forgot the young lady) we very good at their job. Sitting at the pool was nice.

Definitely one of the worst 5 stays Ive had in 30yrs of travel. Not worth the EU$600/nt. Be mindful that transport from train to property difficult & property wont help you get a taxi. The room was ok. Shower amenities were empty bottles on the wall and only one robe/slippers for a couple to go to pool. At the Kitchen Restaurant we were forgotten after our first course, after 45min we got up to leave. the Front of House Mgr told us it was because they were really busy. At the pool bar the next day, I asked if they had an experienced bartender to make a Margarita o/t Rocks. The young lady said she knew what to do. See pictures of what they call Margarita o/t Rocks. Spa was freezing. During our 2days, there were at least 4 other guests at front desk complaining staff/property were not worth the cost of room charges and not performing to the level of Sheraton reputation.

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Published on 02 Oct 2023

Michael

young couple

10.0

Exceptional

The hotel, facilities, staff, food and location were all top drawer. We had the best time.

The whole place was spotless and we felt at home the minute we walked through the door. Great location and the staff couldnt do enough for us. Well definitely be back!

The fact we had to leave.

Published on 01 Oct 2023

Steven

young couple

6.0

Pleasant

Disappointed wont return.

View

Remote, not very clean, staff not very helpful, food choice and service disappointing.

Published on 27 Sep 2023

Ann

family with young children

7.0

Good

Good responsible manager

Special thanks to Giulio Bertoldi, the Resident Manager. We called earlier to book a table at the Michelin stars restaurant, Kitchen Restaurant and the person over the telephone confirmed our reservation. Upon checking in, we discovered to our horror that no reservation was made. After we were told it was fully booked, we had no choice but to walk in the rain to another restaurant nearby. Giulio who was informed by the restaurants staff, came quickly to apologize and offered us a discount at the restaurant. We are very pleased with his response as a manager to try rectify such an unpleasant situation.

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The hotel is quite old but room is clean. The supervisor at Kitchen Restaurant was so eager to serve his regular customer behind us, that he left us waiting for a table and didnt come back with any answer. Finally a waiter came and told us the restaurant was fully booked.

Published on 27 Sep 2023