Sheraton Flowood The Refuge Hotel & Conference Center, Jackson

This property has been featured in "33 Best Hotels In Jackson ".

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bar

wifi

pool

food

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Traditional Guest room with 1 King, Courtyard view

Max 2 Adults

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The double room features a private bathroom equipped with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.

Traditional Guest room with 2 Queen, Courtyard view

Max 4 Adults

View Deal

The double room features a private bathroom equipped with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Traditional Guest room with 1 King, Golf view

Max 2 Adults

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The double room includes a private bathroom fitted with a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

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All Facilities for Sheraton Flowood The Refuge Hotel & Conference Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Others	bar, pool, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Toilet with grab rails, Accessible by lift.
Bathroom	Private bathroom, Toilet paper, Hairdryer, Shampoo, Shower, Body soap, Conditioner, Toilet.
Room Amenities	Air conditioning, Wardrobe or closet, Clothes rack, Desk, Shallow end, Carpeted, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Restaurant, Fruits, Kid meals, Outdoor furniture, Bottle of water, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, Smoke alarm, Carbon monoxide detector.
Cleaning services	Ironing service, Dry cleaning, Laundry.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Executive lounge access.
Media & Technology	Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Electric vehicle charging station, Bicycle rental.
Pool and wellness	Fitness centre, Fitness, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
Outdoor & View	View.

About This Property

Sheraton Flowood The Refuge Hotel & Conference Center features free bikes, outdoor swimming pool, a fitness centre and bar in Flowood. This 4-star hotel offers a 24-hour front desk, an ATM and free WiFi.

Guest Ratings For This Property

8.9

Based on 304 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.5

Facilities

9.2

Guest Reviews

Delona

young couple

10.0

Exceptional

I would stay here again.

I liked the comfort of the bed mostly

There was a small stain on the chair

Published on 04 Jan 2024

Margaret

solo traveller

10.0

Exceptional

So pleasant. Every staff member and the room itself exceeded my expectations. Thank you.

Kirsten, who checked me in, and Troy, the doorman/ bellman, were over the top helpful and friendly. And this was Christmas night, when most everyone would rather be elsewhere than at work. Troy brought my bags to my room, tried to refuse a tip, and even let me park overnight under the Port- cochere . And Greg, when I made a reservation for January 5 some days before my stay, told me I could leave my car there (in the lot, not under the port-cochere!) in the interim I am gone. Kevin, the bartender, mixed and excellent drink and also was quite friendly.

Hmmm Well, I could have used more coffee in the room as I make it strong, so made only two half cups. (This is all I can come up with to answer this question.)

Published on 28 Dec 2023

Talesha

young couple

9.0

Superb

Obvious reasons of the hotel being new, clean and in a good location for me.

No complaints

Published on 20 Oct 2023

Deandra

family with young children

1.0

Bad

It was horrible.

The only thing I liked was the room was clean.

I did not like that I had to pay $50 for myself to go to the pool. I was not getting in the pool I just had to watch the 4 girls I had. I was told it was a limit of people to go to the pool I understand that but I don't think I should have had to pay an extra $50 when I already paid $324 for the room. It was a lil cool that day & it wasn't even nobody in the pool at that time plus I really didn't even kno it was a limit of people for the pool.

Published on 12 Oct 2023

Angela

family with young children

8.0

Very good

Love the lazy river!

The restaurant was very slow and I never received my entree...

Published on 11 Oct 2023

Kenneth

review category business travellers

10.0

Exceptional

Amazing facility, although I was there on business I felt as if I was vacationing in a high-end tourist destination.

Beautiful landscape and prime location to the airport and restaurants.

N/A

Published on 02 Oct 2023

Lamond

young couple

5.0

Passable

Nice spot to get away for a quick weekend it something..

Mix up at check in

Published on 21 Sep 2023

Cherisse

group

1.0

Bad

The room was not cleaned. The bed had someones electrodes stuck to the sheets from the person before, sheets werent changed at all! The floors werent swept or mopped. and you had to ask for housekeeping the day before for services. For the price they ask for per day it is a shame that simple cleaning was not performed.

Published on 11 Sep 2023

Kelley

family with young children

10.0

Exceptional

Hotel is clean and spectacular views

The club lounge food options

Published on 08 Sep 2023

Paulda

family with young children

6.0

Pleasant

The best part was the bar at the pool.

It was clean. Bed was comfortable.

Body wash bottle was empty. Bar in the middle of the lobby. Guests very rowdy around the bar.

Published on 07 Sep 2023

Sheraton Flowood The Refuge Hotel & Conference Center is featured in

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Sheraton Flowood The Refuge Hotel & Conference Center

Top Facilities

Check Room Options And Availability

All Facilities for Sheraton Flowood The Refuge Hotel & Conference Center

About This Property

Guest Ratings For This Property

Guest Reviews

Delona

Exceptional

I would stay here again.

Margaret

Exceptional

So pleasant. Every staff member and the room itself exceeded my expectations. Thank you.

Talesha

Superb

Superb

Deandra

Bad

It was horrible.

Angela

Very good

Love the lazy river!

Kenneth

Exceptional

Amazing facility, although I was there on business I felt as if I was vacationing in a high-end tourist destination.

Lamond

Passable

Passable

Cherisse

Bad

Bad

Kelley

Exceptional

Exceptional

Paulda

Pleasant

The best part was the bar at the pool.

Sheraton Flowood The Refuge Hotel & Conference Center is featured in

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