Residence Inn Louisville Downtown, Louisville

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar, Vending machine (snacks), Vending machine (drinks), Grocery deliveries.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Bicycle rental, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 304 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.0

Facilities

8.2

Reviewers Mention About Residence Inn Louisville Downtown

The Residence Inn Louisville Downtown is praised for its close proximity to downtown, excellent customer service, clean rooms, and fresh breakfast options. Safety measures are also appreciated. Howev (Read More)er, there are concerns about the hotel's location in a less desirable area of town, with homeless individuals present. Despite this, guests would consider staying again but advise against walking alone. Overall, the hotel offers a good experience with spacious rooms, friendly staff, and a variety of breakfast options. Some guests highlight exceptional service from specific staff members. The only major complaint is the worn-out bed and pillows affecting sleep quality.