Renaissance Philadelphia Downtown Hotel, Philadelphia

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All Facilities for Renaissance Philadelphia Downtown Hotel

Category	Facilities
Activities	Mini golf, Bowling, Cycling, Hiking.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Pets allowed, Parking, WiFi available in all areas.
Transport	Accessible parking, Car hire, Parking garage.
Pool and wellness	Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.2

Based on 329 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.9

Facilities

8.4

Reviewers Mention About Renaissance Philadelphia Downtown Hotel

The Renaissance Philadelphia Downtown Hotel offers a luxury experience with a chic mix of industrial antique decor. The staff is friendly and efficient, going above and beyond to provide top-notch se (Read More)rvice. The spacious rooms are well-designed and the hotel's location is ideal for exploring historic Philadelphia. Some guests had minor issues with the firmness of the mattress and the service in the restaurant, but overall, the hotel receives rave reviews for its location and helpful staff.

Guest Reviews

Jane

family with young children

9.0

Superb

I enjoyed my time in and at hotel and touring the area

Location, staff, room size, comfortable beds. Cleanliness

Only one dining choice

Published on 27 Dec 2023

Joseph

young couple

9.0

Superb

Great location. many good restaurants in the neighborhood. Very historic location.

Published on 15 Nov 2023

Krister

review category business travellers

6.0

Pleasant

It was ok but I wouldnt stay there again.

The king size bed is big enough

There are no wardrobes in the room, the rooms at the corner are extremely noisy from the valves running through the walls. Luckily I could change my room but my colleagues werent lucky and for that price this is unacceptable.

Published on 04 Nov 2023

Hans-jrg

group

7.0

Good

location

dark rooms expensive noisy

Published on 23 Oct 2023

Sam

family with young children

10.0

Exceptional

Food in restaurant was amazing and proximity to all the incredible history sites you simply cant beat!!

Published on 20 Oct 2023

Chad

group

5.0

Passable

Would probably not book here again

Looks nice

Air conditioner was making loud noise, bed was uncomfortable and uneven. The combination of the two made it very hard to rest.

Published on 19 Oct 2023

Joy

solo traveller

4.0

Disappointing

Not worth 340.00. Total rip off

My room was totally dusty. The vent came off the wall and the filter was disgusting. Plus they gave me a room near the elevator

Published on 17 Oct 2023

Thespian

family with young children

9.0

Superb

Great Stay In Historic Philly.

I loved the 2 hospitable African American ladies who helped to check me in. One lady was a supervisor, and it appeared the other lady was new to the front desk and in training mode. It's not a problem, just something I noticed. They were both friendly and pleasant. They helped to make sure I was able to utilize my Marriort Bonvoy membership for free WiFi access and bottled waters. They looked up my account using my email address, which was helpful. The hotel lobby area was nice and colorful. I liked the historic touches and decorations throughout the hotel and in my room. My booking included American breakfast, which was really good, and the server was nice. The location is everything. I was only a few feet away from the historic sights I came to see. I used public transportation during my stay, and this hotel is close to it. There's complimentary ice cold, infused water by the elevators, which was quite refreshing because it was hot in Philly!

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I did not like the white supervisor who, when she was asked by the front desk agent about being able to look up my Marriott Bonvoy membership using my email address... She lied and said no, it couldn't be used. And, then, this supervisor walked away. I knew she was lying because the African American supervisor had already stated that they could look it up. So, when the African American supervisor came back to the desk, she was able to shoe the front desk agent how to look up my account using my email address with NO problem. I booked a room with a view, and I thought that view would be more of the park. I got more of a full view of the marble looking bank and less greenery and brick buildings that are in the historic area. However, I was able to see some of the city landacape and what appeared to be a bridge in the distance, so that was lovely. The bed was not too comfy. It was hard. The desk chair in my room had seen better days. It needs to be retired to the furniture park in the sky.

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Published on 09 Sep 2023

Jasmine

family with young children

6.0

Pleasant

Everything was great except the cleanliness of the one room

The location was great and the staff we interacted with were very helpful.

We had two rooms and one was VERY dirty! Red drops by the toilet. Dirty, stained comforter. Bathroom floor dirty. Entry tile sticky

Published on 08 Sep 2023

Sheila

young couple

9.0

Superb

A comfortable two night stay at the Renaissance in Philly.

Very polite & helpful staff. Large & comfortable rooms. We enjoyed a breakfast outside on the terrace. Iced cold water available to guests in the lobby. Nice bar.

The Wi-Fi was poor for such a large hotel.

Published on 04 Sep 2023