Renaissance Lucerne Hotel, Lucerne

This property has been featured in "50 Luxury Hotels In Lucerne ".

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Top Facilities

parking

bar

food

wifi

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Standard room with 1 Kingsize-bed

Max 2 Adults

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This air-conditioned room comes with an en-suite bathroom, a king-size bed, and Marriott bedding with down mattress toppers, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

Superior Room with 1 Kingsize-bed

Max 2 Adults

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This spacious room is fitted with historical paintings and decorative ceilings and it features a king-size bed with Marriott bedding, including a down mattress topper, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

Deluxe room, Larger Guest room, 1 King

Max 2 Adults

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This spacious and air-conditioned room is fitted with ornamented and stuccoed ceilings and it comes with a king-size bed and Marriott bedding, including down mattress toppers, duvets and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

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All Facilities for Renaissance Lucerne Hotel

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Cycling, Horse riding, Hiking, Happy hour, Mini golf, Canoeing, Bike tours, Fishing, Skiing, Bowling, Walking tours, Temporary art galleries, Golf course (within 3 km), Tour or class about local culture.
Business facilities	Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink.
Accessibility	Toilet with grab rails, Accessible by lift.
Bathroom	Private bathroom, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
Exclusive services	Free gym access.
Room Amenities	Sofa, Soundproofing, Feather pillow, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
Food & Drink	Wine/champagne, Grocery deliveries, Packed lunches, Coffee machine, Special diet menus (on request), Bottle of water, Room service, Refrigerator, Electric kettle, Vending machine (drinks), Restaurant, Vending machine (snacks).
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Contactless check-in/check-out, Cashless payment available.
Entertainment and family services	Babysitting/child services.
Transport	Car hire, Bicycle rental, Public transport tickets.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace, City view, View, Quiet street view.

Location & Nearby Places

Old Town (0.2 Km from city center)

Pilatusstrasse 15

15 Nearby Attractions

Rosengart Collection

0.1 km

Jesuit Church

0.2 km

Lucerne Culture and Congress Centre

0.3 km

Chapel Bridge

0.3 km

Old Town

0.5 km

Spreuer Bridge

0.5 km

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About This Property

The Renaissance Lucerne Hotel is a modern 5-star hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 200 metres from Lake Lucerne. It features a South American Restaurant and Bar.

Guest Ratings For This Property

8.2

Based on 194 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.6

Facilities

8.2

Guest Reviews

Rosanna

family with young children

10.0

Exceptional

Amazing! Will be back

The property, was central yet quiet and the staff were very friendly and helpful. I would definitely go back!

Published on 27 Dec 2023

Michelle

young couple

10.0

Exceptional

Staff made us feel welcome. Answered any questions graciously

Central to everything

Nothing

Published on 01 Dec 2023

Marcelo

family with young children

1.0

Bad

Horrendous experience

Location

It was absolutely terrible, our room was so cold that the entire family got sick. Very little attention from staff towards the complain. I will never stay in this hotel again, especially for that kind of money.

Published on 26 Nov 2023

Monica

family with young children

7.0

Good

The rooms are comfy and it's close to the train station

They charged my credit card a day before the free cancellation and that's 4 days before my actual stay. I was also charged 350 for my airport transfer when the actual reservation made by the front desk was only for 250. Such a scam.

Published on 21 Oct 2023