R R Heritage Resort, Mahabaleshwar, Maharashtra | Photos, Reviews & Deals @Holidify

About R R Heritage Resort

Situated close to Venna Lake, R R Heritage Resort is a beautiful property set amidst lush greenery. The hotel boasts modern and elegant interiors. The rooms are spacious and decorated with beautiful furnishings. The property houses a lush green garden, an outdoor swimming pool to take a refreshing dip, a restaurant serving Indian cuisine and kids outdoor play equipment. The hotel also offers shuttle services on request.

Top Facilities

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Location & Nearby Places

Panchgani - Mahabaleswar Road (0.8 Km from city center)

SNo 79, 79A, near Milk Dairy, Mahabaleshwar

15 Nearby Attractions

Roman Catholic Church

0.5 km

Shopping in Mahabaleshwar

0.8 km

Koyna Valley Trek

0.8 km

Dhobi Waterfall

1.1 km

Venna Lake

1.3 km

Morarji Castle

1.3 km

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All Facilities for R R Heritage Resort Pure Vegetarian

Category	Facilities
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities	Air conditioning.
Food & Drink	Room service, Restaurant.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
General	Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Entertainment and family services	Kids' outdoor play equipment.
Pool and wellness	Swimming Pool, Outdoor pool.
Transport	Car hire, Airport shuttle (additional charge), Shuttle service, Airport shuttle, Shuttle service (additional charge).

Guest Ratings For This Property

7.8

Based on 167 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.5

Value For Money

7.2

Facilities

7.8

Guest Reviews

Shrikant

young couple

8.0

Very good

Breakfast was costly. It should be cheaper.

Less variety in breakfast.

Published on 24 Dec 2023

Peeyush

young couple

6.0

Pleasant

Pleasant resort at the city centre offering only the food/stay and no fun activities

The resort location is near to the Mahabaleshwar market and you can easily walk to the market from the resort. The staff was very professional, polite and helpful. The resort was kept quite clean. There were good enough options for breakfast and all the items were tasty (except for the aaloo paratha).

The resort offered only food and a place to stay and there were absolutely no activities to encourage us to stay in the property. We had expected some board games, music, bonfire (if burning wood is not allowed artificial heaters would have also helped) from a "resort" but none of it was offered. The room A/C made a lot of noise and we had to keep it turned off for most of the night.

Published on 19 Dec 2023

Sonali

family with young children

10.0

Exceptional

It was a pleasant stay at the resort. The staff was very cooperative and humble. The room was very clean and neat. Overall a great stay experience .

Published on 19 Dec 2023

Anne

young couple

9.0

Superb

Beautiful property

Very well maintained property in calm area of the town. Kind staff, good food options. Spotless clean room and bathroom. Very beautiful location. We appreciated table and chairs on garden terrace. A kind of chaise longue would be nice.

We would have expected locker/safe and hairdryer in the room at this level of price. Possibility to cover garden wall infront of windows with plants?

Published on 17 Nov 2023

Anonymous

family with young children

1.0

Bad

Ruined our family holiday

Though the property is good, its being manager poorly.

We had booked two deluxe rooms and paid over 11k per room a night. But the condition the rooms was pathetic- both the rooms were full of mosquitoes and bathrooms were smelling, bathroom door lock in one of the rooms was not working, door bell was not working, electric kettle was not working properly, intercom was not working. We checked in at 3pm on Sunday, 1st October, and complained about these issues immediately. The only issue solved was getting us all-out machines. No resolution on other things. We kept calling up the reception, explaining the issue from scratch each time and a new person/team would be sent and they would go back saying/doing nothing. Upon asking for higher authorities, the front desk people kept circulating the call amongst each other saying theyll manage. Just to put up a show, they kept sending people to our room to see the problem without any fixes. This happened until 8:15pm when we had to tell them to stop bothering anymore - room was a mess with their wet footwear. It was raining heavily outside - there was no way we could go to the restaurant for dinner and imagine the phone line not working. We were lucky to have two rooms, if not for that, we wouldnt have been able to eat dinner. We could not talk to anyone senior that day - we were told no senior is available. Next day, while checking out, we again gave the feedback to Priyanka, but all she had to say was sorry. We asked for speaking with the owner, but she said hes not available - are arent sure if that was true.

(Read More)

Published on 03 Oct 2023

Piyush

young couple

1.0

Bad

Never stay in this property. The staff are rude and they cancel the booking if you do not pay them in advance even if yo

There was nothing to like about. Poor staff behaviour.

Staff behaviour

Published on 03 Oct 2023

Ghangrekar

young couple

5.0

Passable

Weekend stay at R R Heritage Resort

Location is really good. The staff was really helpful with everything.

The place is very overpriced for the room and other facilities, and the food was also not that great.

Published on 30 Jul 2023

Sameer

family with young children

4.0

Disappointing

Staff and Food was very good Room was very clean.

We were charged 80% extra for an extra adult however there was no extra bed or Mattress provided. The room did not fit 3 adults comfortably and should now have taken the booking for 3 adults. A small size makeshift bed was given in the extended window ledge which was very uncomfortable also there were ants . We were forced to pay 25% advance and told the booking will be cancelled although bookings were to pay at property. The hotel overcharged us for the stay. The toilet door did not close and was partially open throughout the stay.

Published on 16 Jul 2023

Mangesh

family with young children

6.0

Pleasant

Okay for one time stay but there are better properties

The location is very near to the city center yet peaceful and quite. The property is new (looks new) with some construction going on. Lots of greenery on the property and photogenic spots. Food taste was really good. The room service is very good and open all throughout the day.

The rooms in the picture appear big but aren't (they are cozy though). They have a seating area next to the window with it separate cushions to enjoy the view but our view was a wall. another room that we had rented had a view of the walking area hence no privacy. Hence that space in the room was not used much and is useless. Some staff weren't courteous. We had asked for an extension of 45 minutes which was not extended beyond 10 minutes even though the resort was virtually empty and there were no claims on the rooms we were staying in.

Published on 12 Jul 2023

Durdamya

group

7.0

Good

Great Food and Property.

When you are charging heavy money per night, you must need to take care about senior citizen. There is no wheelchair access to the room, no phone in the bathroom and hot water problem. Staff attitude needs to be more friendly.

Published on 19 Jun 2023