Protea Hotel by Marriott Bloemfontein Willow Lake, bloemfontein

This property has been featured in "50 Boutique Hotels in Bloemfontein ".

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Top Facilities

parking

bar

food

wifi

pool

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Guest Room, 1 King

Max 2 Adults

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This modern room is decorated in neutral tones and has an in-room shower and separate toilet.The room facilities include an executive work desk, tea and coffee making facilities and an electronic safe that can accommodate most laptops.The flat-screen TV has select satellite channels.

Guest Twin Room

Max 2 Adults

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This twin room features a pool with a view. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Upper floors accessible by stairs only, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet paper, Body soap, Toilet, Shower cap, Hairdryer, Shampoo.
Room Amenities	Trash cans, Hypoallergenic, Pool with a view, Pool towels, Non-feather pillow, Feather pillow, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Hypoallergenic pillow, Hardwood or parquet floors, Socket near the bed, Cleaning products, Iron, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Restaurant, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property, Fire extinguisher.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Towels/sheets (extra fee), Wake-up service, Towels, Key access, Key card access, Linen.
Layout	Window.
Media & Technology	Cable channels, Laptop safe, TV, Satellite channels, Flat-screen TV, Telephone, Fax.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Outdoor fireplace, Garden.
Reception services	Invoice provided, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Mobile app for room service, Physical distancing rules followed.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	City view, Pool view, Terrace, Garden view, View, Inner courtyard view.

About This Property

Protea Hotel by Marriott Bloemfontein Willow Lake is set on the border of King's Park in Bloemfontein. Guests can enjoy views from the exclusive patio.

Guest Ratings For This Property

8.0

Based on 681 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.8

Facilities

8.3

Guest Reviews

Lynsey

family with young children

7.0

Good

Clean, lovely rooms and great staff.

One of our rooms was quite noisy in the air vent and the open shower with very little bathroom storage wasnt great.

Published on 02 Jan 2024

Lerato

young couple

6.0

Pleasant

Nope

Loved everything

Published on 30 Dec 2023

Nyiko

family with young children

4.0

Disappointing

Scammed!

On Booking, it shows various room types. I specifically requested a family room. When we got to the hotel, the room we had was not family friendly. It was so small, no bath and the shower was in the room so difficult to shower with small kids. When I asked to change, they said all rooms were the same however, app showed various rooms with different prizes and we paid for high prize room only to be told its one size. Scam!

Published on 30 Dec 2023

Nicol

family with young children

9.0

Superb

Friendly staff

All lights in the room not working, seems like it needs a bit of maintenance.

Published on 30 Dec 2023

Neville

solo traveller

1.0

Bad

SORRY DONT HAVE THE TIME TO PUT IT ALL DOWN - FAIRLY SIMPLE AFTER STAYING AT PROTEA HOTELS FOR THE L

NOTHING

SORRY DONT HAVE THE TIME TO PUT IT ALL DOWN - FAIRLY SIMPLE AFTER STAYING AT PROTEA HOTELS FOR THE LAST 15 YEARS, I WILL NOT BE GOING BACK AND WILL ADVISE MY FRIENDS AND BUSSINUSS PARTNERS THE SAME.

Published on 29 Dec 2023

Joanne

family with young children

8.0

Very good

The beds are super comfy and the staff are friendly and helpful. We only stayed for a night as a stopover so didnt use the hotel to its full potential.

Nothing

Published on 28 Dec 2023

Matome

review category business travellers

8.0

Very good

It was good

Everything except for the towels

The towels...

Published on 22 Dec 2023

Nathan

young couple

10.0

Exceptional

Excellent would stay here again

The service was amazing from start to finish, everyone was so welcoming, by far the most comfortable bed Ive slept in whilst away on this trip. The staff were so thoughtful it was wonderful

Published on 21 Dec 2023

Molumo

family with young children

8.0

Very good

Thandeka and the rest of stuff was on point. Very committed to ther job

Stayed there many times.

Expensive somehow

Published on 15 Dec 2023

Jankees

review category business travellers

8.0

Very good

Please refrain from this sort of question, as I expect the hotels booked by you to be good and not sub standard In future i will ignore this question.

Published on 05 Dec 2023