Platinum Palace Boutique Hotel & SPA, Wroclaw

This property has been featured in "50 Best Hotels In Wroclaw ".

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Top Facilities

parking

bar

food

wifi

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Deluxe Double Room

Max 2 Adults

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Spacious room with original, stylish interiors. It features a large bathroom with rain shower. Some have a sunny terrace.

King Suite

Max 2 Adults

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Stylish suites are located in the Palace and Modern parts. Each has a bedroom and a living area. They are tastefully finished to high standard.

Standard Double Room

Max 2 Adults

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Rooms designed in a modern and unique style. They are finished to high standard with natural materials.

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All Facilities for Platinum Palace Boutique Hotel & SPA

Category	Facilities
Activities	Bike tours, Cycling, Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Accessibility	Raised toilet, Adapted bath, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Accessible by lift, Lowered sink, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Slippers, Sauna, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Cots, Feather pillow, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Hypoallergenic pillow, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Tile/marble floor, Non-feather pillow, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Wine glasses, Restaurant, Chocolate or cookies, Grocery deliveries, Minibar, Packed lunches, Wine or champagne, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, Carbon monoxide sources, CCTV in common areas, Smoke alarm, Carbon monoxide detector.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
Media & Technology	Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Hammam, Steam room, Massage, Beauty Services, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Spa and wellness centre.
Transport	Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up.
Outdoor & View	Terrace, Patio, Inner courtyard view, Garden view.

About This Property

"Platinum Palace Boutique Hotel & SPA is a five-star hotel classified by the French guide La Liste as one of the five best hotels in Poland". The property is located 5 km from the Main Market Square and 4.5 km from the Main Train Station.

Guest Ratings For This Property

8.7

Based on 1518 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.5

Facilities

8.8

Guest Reviews

T

young couple

8.0

Very good

Not a value for money

View from the window and bathroom with toiletries

The pillow was hard, furnitures were scratched

Published on 01 Jan 2024

young couple

10.0

Exceptional

Awesome quality stay

It really feels like being a king in this hotel, everything was perfect at 5* level

Parking cost was unreasonable high and not communicated prior to use

Published on 31 Dec 2023

Marta

family with young children

4.0

Disappointing

THE WORSE PLACE I HAVE EVER BEEN AROUND THE WORLD

The room had a fake wall and behind it the pipes, I attached pictures of it. At the check in moment the block you a deposit of 100 euros and don't unblocked when you check out , in fact I am still waiting for my money, and even they said they advise that at the website, it is not real ,so if YOU WANT TO PAY 400 more slotis for a very small room, this is your place. The hotel is far from center . They tried to ask payment for FOUR BREAKFAST even though we hd only two breakfast. At the moment of check out ,they didn't want to give us a detail bill, and we asked for it the give us one in polish and they were very unpolite. The spa, the temperature of Turkish bath was no controlled and it was dangerous. The breakfast was quite complete , but the that fish left at previos night the put it in the breakfast .I know because we had dinner the day before.

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Published on 30 Dec 2023

Alyssa

young couple

9.0

Superb

Really loved this hotel. The food was exceptional. Amazing dinner experience two nights and breakfast was fantastic. The room was gorgeous.staff were lovely. Spa was nice

Room could do with updating - USB ports, better coffee machine and English option on TV. Just more modern facilities in the rooms.

Published on 22 Dec 2023

Jnis

review category business travellers

10.0

Exceptional

Best beds and pillows we sleep on. Super location. Best regards

Everything! Super location, Best beds and pillows we ever sleep on! Safe parking next to Hotel. Responsive and kind welcome

Nothing!

Published on 18 Dec 2023

Harmer

review category business travellers

3.0

Poor

Breakfasts very good

Room smeeled like sewage, restaurant was closed most nights as they prioritised Xmas parties and gave up on reasonably serve their existing customers. Toome smelled badly of sewage. Gym is run down and not maintained well, you could get hurt in the treadmill.

Published on 17 Dec 2023

Mat0975

young couple

10.0

Exceptional

Very nice hotel at the outskirts of Wrocaw. Great for a romantic getaway with god communication with the city center. Very large and comfy rooms - you can feel like a king ;). The breakfast buffet included in the price was also very good - rich in choice and tasty.

Nothing I could think off.

Published on 10 Dec 2023