pentahotel Derby, Derby | Photos, Reviews & Deals @Holidify

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Billiards.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

7.7

Based on 2063 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.8

Facilities

8.0

Reviewers Mention About pentahotel Derby

The Pentahotel Derby offers neat rooms, quick check-in, and a friendly atmosphere in the bar. Some guests found the food prices expensive but enjoyed the comfortable bar and lounge. The breakfast sel (Read More)ection was praised, although evening meals were average. Staff were attentive and welcoming, with some minor issues in rooms such as lack of storage. Overall, guests appreciated the cozy beds, great shower, and friendly staff, making it a recommended stay.

Guest Reviews

Viks1379

solo traveller

8.0

Very good

Good location and value for money

Modern, clean and good location for the railway

Published on 04 Jan 2024

Rhianne

young couple

7.0

Good

Very good for a short term stay! Beds are comfy, towels clean, a bit outdated but the bar makes up for it. The staff are

Close to the centre, large car park! The bar is lovely

The room we got given had a large bleach stain on the floor. Heating didnt work so was freezing they did provide a heater so wasnt too bad.

Published on 01 Jan 2024

Ricky

review category business travellers

7.0

Good

Good location, amazingly friendly and helpful staff.

Good location, staff couldnt do enough.

My room card needed reprogramming twice to allow me re-entry into my room, so I found this a little inconvenient.

Published on 31 Dec 2023

John

solo traveller

8.0

Very good

Homely and a bit quirky

Nice bar and quirky hotel

Published on 30 Dec 2023

Patrick

group

6.0

Pleasant

Worth it for the price

Nice decor and quirky

Bathroom and room was worn. Lots of grout missing from walk in shower. Breakfast wasnt hot

Published on 23 Dec 2023

Jason

review category business travellers

1.0

Bad

overcharged and no help resolving issue

it was clean and comfortable

The property double charged for my room - 1 month later after many calls still awaiting a refund. Simply not good enough

Published on 20 Dec 2023

Matthew

review category business travellers

9.0

Superb

Well placed, good food, 24hr bar

Pillows, really hard

Published on 19 Dec 2023

Clark

review category business travellers

8.0

Very good

Lovely staff, welcoming, great facilities, very clean

The room was lovely and spacious, it was clean and tidy . A large bathroom with a walk in shower. felt very plush. The breakfast room was great , there was a variety of different foods, from oat milk to orange juice. There was soft bread rolls and croissants all warm and ready to eat. I'd definately go back.

everything was spot on

Published on 18 Dec 2023