DoubleTree by Hilton Hotel Nottingham - Gateway, Derby

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All Facilities for DoubleTree by Hilton Hotel Nottingham - Gateway

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

8.5

Based on 1878 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.7

Reviewers Mention About DoubleTree by Hilton Hotel Nottingham - Gateway

Guests praised the DoubleTree by Hilton Hotel Nottingham - Gateway for its beautiful surroundings, excellent location near the M1, and friendly staff. The breakfast and food were delicious, and the l (Read More)obby/bar area was grand. However, some guests felt the rooms needed refreshing and more convenient plug sockets. The noise from the nearby busy road was a drawback for some. Overall, many guests would stay again.

Guest Reviews

Carly

young couple

5.0

Passable

Everything was lovely

Published on 02 Jan 2024

Samantha

young couple

9.0

Superb

Everything was perfect. Room and stay. Staff were great.

The breakfast was just average it could be improved. We ordered room service and it was very cold when it arrived.

Published on 01 Jan 2024

Marlene

family with young children

9.0

Superb

Check in late. The receptionist was very friendly. .

When booking there wasn't a option for twin beds. Not everyone that stays in hotels are couples.

Published on 30 Dec 2023

John

young couple

9.0

Superb

Not a lot to say but when the need requires we would certainly stay with The Double Tree again.

Loved the room. The room was comfortable and welcoming and the bed was superb. Breakfast really was quite something, exceptional choice. A hot full English, what better way to start the day.

For us, nothing at all.

Published on 28 Dec 2023

Julie

young couple

10.0

Exceptional

Lovely room. Very comfortable bed. Great facilities. Very happy with our short stay.

Published on 26 Dec 2023

Tasleem

family with young children

1.0

Bad

I was very disappointed.

The room next door had children that were slamming the doors all night when I told reception in the morning they apologised and said unfortunately there is nothing we can do other than give you a refund of 50 I still havent received the refund a month later!!!

Published on 23 Dec 2023