Modern new 1-bedroom apartment in Canberra City

where do I start! Arrived and couldnt find letterbox for swipe card and garage remote. called the number provided and she told us it wasnt SAFE enough to leave them where she first posted (after we were walking around looking for the letterbox in the unsafe area), We then had to drive to front of the apartment block, in an unfamiliar city to get the swipe card and garage key only to drive again around to garage location but before that..had to watch a video on where to park beforehand and retain all the information because you couldnt get reception under there! You had to drive around and around and around like a maze to get to the private carpark which was tight and confusing at best. One of the lifts up to the floor was taped up with plastic and looked unsafe and dodgy which was not a good first impression but it was a sign of what was to come. upon entering the apartment the whole complex smelled like chinese food, and once we opened the door it smelled like stale food and cold. The sliding door was left open and the curtain tied in a knot. It took us awhile to work out the air conditioner to set it to heating the room because there were NO booklets or instructions. The floors were dirty and a footprint was clearly visible with a hair stuck to the floor next to it. It had clearly NOT been cleaned for awhile because there was dirt and dust on all skirting boards and the coffee table was dirty as was the canister on the bench. There were more rules in the apartment than anything because there were warnings of being charged for everything if you didnt do this or that which was rude considering they did not provide any Foxtel, Netflix or UTube which was boring because internet service was zero. We couldnt access the internet whatsoever. The decor was as cheap as you could get. uncomfortable lounge, bare necessities, cheap appliances and the towels were scratchy.

(1) The entrance to the underground parking is not easily found. (2) The power points locations in the unit are not user-friendly. (3) The communication with the owner was extremely annoying. They sent long house rules and requirements. Everything makes you feel like in case of anything, there won't be any help/support provided, but just a series of punishments. The worst thing was, they were sent REPEATEDLY! When you get into the unit, these are again seen at the entry door and fridge! Late checkout is $30 for every 15 mins. Need to leave towels and bath mats in the laundry sink. Need to bring along garbage. Photo proof is required upon key return. The most speechless thing was - she cheekily asked for a 10-star review without even asking how we feel, and in the meantime treated their guests like boarding school students or prisoners. If you don't want to experience all this, better go to a hotel.