Hotel

Mercure Swansea Hotel

Phoenix Way
7.4
(1997 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

This property has been featured in "30 Best Hotels In Swansea ".

See Complete List

Top Facilities

parking

bar

food

wifi

See All Facilities

Classic Family Room

  • Max 2 Adults
  • Read More

    An en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.

    Read More

    Privilege Double Room

  • Max 2 Adults
  • Read More

    An en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. A 12 noon check-in is available upon request.

    Read More

    Classic Double Room

  • Max 2 Adults
  • Read More

    An en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.

    Read More

    Classic Twin Room

  • Max 2 Adults
  • Read More

    An en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room.

    Read More

    Classic Family Room

  • Max 2 Adults
  • Read More

    Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.

    Read More

    View All Rooms

    All Facilities for Mercure Swansea Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Slippers, Shower, Body soap, Conditioner, Toilet, Bathrobe.
    Room Amenities Sofa, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Fan, Trash cans, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres).
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Chocolate or cookies, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service, Key access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden, Picnic area, Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Board games/puzzles.

    About This Property

    With easy access to both Central Swansea and the Gower Peninsula, Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant, gym and free high-speed WiFi is available throughout.

    Guest Ratings For This Property

    7.4
    Based on 1997 Reviews
    100% verified reviews

    Comfort

    7.9

    Cleanliness

    7.9

    Value For Money

    7.3

    Facilities

    7.4

    Guest Reviews

    Kevin
    young couple
    7.0
    Good
    Ok place to sleep
    Comfort of bed
    Tv was hit and miss getting signal. At 2am it was like they had unplugged the antenna no channels getting signal, partner has sleep disorder so tv is always on

    Published on 02 Jan 2024

    Paul
    solo traveller
    8.0
    Very good
    Just fine for what I needed
    Straightforward and convenient
    Can look a little tired in places

    Published on 27 Dec 2023

    Martin
    family with young children
    9.0
    Superb
    Good stuff
    Helpful - polite - did what it said on the tin And breakfast was Tip Top Thank you

    Published on 23 Dec 2023

    Lisa
    young couple
    10.0
    Exceptional
    Xoxo
    Lovely clean comfy room and very warm
    Nothing everything was lovely

    Published on 22 Dec 2023

    Shaun
    young couple
    10.0
    Exceptional
    Excellent
    Staff really make this hotel very friendly and helpful ,breakfast is excellent

    Published on 22 Dec 2023

    Ceris
    family with young children
    8.0
    Very good
    Very good
    Wonderful reception staff

    Published on 18 Dec 2023

    Imelda
    young couple
    9.0
    Superb
    Superb
    Excellent customer service Very clean and tidy

    Published on 16 Dec 2023

    Kathryn
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff were amazing and so helpful and friendly, beds were so comfy, evening meal and breakfast were amazing, such a lovely stay.

    Published on 11 Dec 2023

    Jane
    group
    10.0
    Exceptional
    We had an amazing time, we came to Swansea for pup. X
    Friendly staff. Very helpful. Clean. Nice food. Attentive service. Nice and warm in room.
    The swimming pool being open. My little girl was very disappointed.

    Published on 08 Dec 2023

    Ian
    review category business travellers
    8.0
    Very good
    Nice stay over
    Very comfortable and clean
    Very expensive breakfast so didnt have one

    Published on 07 Dec 2023

    Mercure Swansea Hotel is featured in

    ₹93 Onwards