Mercure Antwerp City Centre, Antwerp

This property has been featured in "50 Best Hotels In Antwerp ".

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Top Facilities

parking

bar

food

wifi

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Superior King Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Superior King Room with Sofa

Max 3 Adults

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Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

Classic King Room with City Side View

Max 2 Adults

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The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as city views. The unit has 1 bed.

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All Facilities for Mercure Antwerp City Centre

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Happy hour.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Slippers, Shower, Body soap, Conditioner, Toilet.
Exclusive services	Free gym access.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Iron, Safety deposit box, Trash cans, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Electric kettle, Vending machine (drinks), Restaurant, Kid-friendly buffet, Vending machine (snacks), Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
Media & Technology	Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	City view, Landmark view, View, Garden view.

About This Property

This classy 4-star fashion boutique hotel is located in the heart of the diamond district and is only a 5-minute walk from the famous shopping streets Meir, Keyserlei, and the main attractions in the centre.

Guest Ratings For This Property

8.0

Based on 2165 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.9

Facilities

8.1

Guest Reviews

Sam

family with young children

10.0

Exceptional

Great location, super clean, super friendly. The staff were fantastic and so kind and helpful.

Published on 03 Jan 2024

Anneliese

young couple

10.0

Exceptional

Perfect, will stay again!

Everything! Amazing staff, comfortable, clean and great location!

Nothing!

Published on 03 Jan 2024

Svetlana

family with young children

8.0

Very good

Good value for money and perfect location

Location, big family room, comfortable king size bed and breakfast

Some walls and doors were chipped, no toilet brush in the toilet and the towels were pretty old and hard.

Published on 03 Jan 2024

Nina

family with young children

7.0

Good

It will not create any memories but gives you a pleasant stay

Reception was very welcoming and friendly. Good bathroom and toiletries and decent breakfast options.

Corridor and rooms could have had a more fresh vibe and room a personal touch. Television options looked a little dated, Netflix didnt work.

Published on 30 Dec 2023

Michalina

review category business travellers

9.0

Superb

Great stay

Location, bed, smart tv, big room, water kettel

Missing sauna and pool

Published on 20 Dec 2023

Evangelos

review category business travellers

8.0

Very good

good value for money, friendly staff

it is good value for money and excellent location for the center of Antwerp.

garage dont have many places but 500 meters away are plenty of external garages. have to plan to unload your suitcases first , then go to the car park, but it is not the end of the world if you consider how close you are to the center. breakfast in the morning was the usal from big hotels but run out of plates at breakfast rush hour. friendly staff , coped quickly with the problem

Published on 20 Dec 2023

Elke

young couple

6.0

Pleasant

Nice hotel but very bad customer service.

The hotel had a very good breakfast and was clean and nice. The room was big enough and had a good view.

The customer service was really bad. They let me pay more because i thought i could pay with eco cheques. When i got there, this wasn't true. So i paid more for no reason. After, i had some e-mail traffic and they just never answered or offered a solution. I won't go back there.

Published on 19 Dec 2023

Madfile

family with young children

9.0

Superb

Very good breakfast, nice rooms with comfy beds. In the lobby they have a good variety of drinks until late.

There was an unpleasant smell of sewage in the corridor. The toilet has no brush. We were told that breakfast could be reserved until 11 p.m. At 10 p.m. I called the reception from the room to make the reservation, but on the phone they said they couldn't do that because they were ending the work program. When I personally came down, they were already able to make a reservation :)

Published on 18 Dec 2023