Lopesan Baobab Resort, Maspalomas

This property has been featured in "50 Best Hotels In Maspalomas ".

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pool

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Standard Double Room

Max 3 Adults

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Featuring a private balcony, this air-conditioned room features a double bed, TV and sofa bed. The private bathroom comes with a bath and shower, hairdryer, and free toiletries.

Standard Double Room with View

Max 3 Adults

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This air-conditioned room features a double bed, TV and sofa bed. The private bathroom comes with a bath and shower, hairdryer, and free toiletries.This room offers views of the pool, garden or mountains from its private balcony.

Family Room

Max 4 Adults

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Featuring a private balcony. this air-conditioned room features 2 double beds and a TV. The private bathroom comes with a bath and shower, hairdryer, and free toiletries.

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All Facilities for Lopesan Baobab Resort

Category	Facilities
Activities	Live music/performance, Aerobics, Windsurfing, Cycling, Billiards, Horse riding, Hiking, Snorkelling, Beach, Themed dinner nights, Golf course (within 3 km), Diving.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift.
Bathroom	Private bathroom, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Tile/marble floor, Private pool, Socket near the bed, Air conditioning, Shallow end, Trash cans, Pool towels, Non-feather pillow.
Food & Drink	Wine/champagne, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Room service, Electric kettle, Vending machine (drinks), Restaurant, Minibar, Vending machine (snacks), Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Layout	Window.
Common areas	Sun terrace, Games room, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Strollers, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services, Casino.
Pool and wellness	Sun umbrellas, Solarium, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Foot massage, Hair cut, Make up services, Body wrap, Fitness centre, Fitness classes, Fitness, Facial treatments, Hair styling, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up, Airport drop off, Public transport tickets.
Outdoor & View	Terrace, Pool view, View, Quiet street view, Balcony, Garden view.
Shops	Minimarket on site.

About This Property

Lopesan Baobab Resort is a luxurious resort set in tropical gardens with African-style decór throughout. It features a large outdoor swimming pool and is 600 metres from Maspalomas Beach. Rooms at the Lopesan are elegant and spacious.

Guest Ratings For This Property

8.7

Based on 1715 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.2

Facilities

9.1

Guest Reviews

Anne

family with young children

7.0

Good

Location, friendly staff, cleanliness, excellent facilities,

Struggling to get sunbeds, beds reserved from 5/6am every morning, no full length mirrors in room, I know this is only a small thing but us females need full length mirrors please

Published on 02 Jan 2024

Andrew

family with young children

1.0

Bad

Avoid at any cost worst hotel ever !!

Not 5 star, no room facilities, pool not heated , no customer service , restaurant disaster dont think of staying here .

Published on 29 Dec 2023

Alan

family with young children

9.0

Superb

I can strongly recommend Lopesan Baobab! Very well managed and maintained hotel. Kudos!

Very clean, really delicious buffet, interesting animation and evening shows, perfect service. The territory of the hotel is amazing. Interior and exterior of the facilities is done with taste. Excellent organisation of the special Christmas events and dinner.

During winter period the pools could be a bit warmer.

Published on 27 Dec 2023

Deborah

young couple

9.0

Superb

Highly recommendable!

Everything was perfect! The resort is wonderfully designed and kept to the highest standard! The food choices were super and delicious, also for somebody like me who is intollerant to lactose and gluten. Thank you to all staff in the Marula Buffet. There are entertainment options for all, a little gym and many pools. We loved the Rio & Mungo pool experience.

All was good. There is nothing to complain about. None. . . .

Published on 23 Dec 2023

Sanjay

family with young children

10.0

Exceptional

Everything was amazing. The location, the views out of the hotel room of the mountains and dunes in the distance. The hotel at night was so aesthetic. The pool facilities were great too. The breakfast was amazing with the amount of choice we had and the staff were very accommodating. Overall 10/10 would come again every December.

Nothing

Published on 20 Dec 2023

Sanjay

family with young children

10.0

Exceptional

Nothing

Published on 20 Dec 2023

Sanjay

family with young children

10.0

Exceptional

10/10 best resort in Gran Canaria

Nothing.

Published on 20 Dec 2023

Stale

young couple

5.0

Passable

Suited for families with kids - not couples

Good breakfast buffet Short distance to beach and restaurants

Noisy breakfast room inside - long que for entering breakfast Huge facility with absolutely crazy numbering system of the rooms We got a room towards traffic road and pool where people are watching inside your balcony

Published on 19 Dec 2023

Johan

solo traveller

6.0

Pleasant

Mixed Feelings at a 5-Star Property

As a frequent traveler, I've stayed at various hotels and have experienced a wide range of services and amenities. Recently, my stay at a 5-star hotel left me with mixed feelings, compelling me to share both the commendable aspects and the disappointing experiences. **The Good:** 1. **Aesthetic Appeal and Pools**: The hotel truly lives up to its 5-star rating in terms of aesthetics. The design is modern and pleasing, creating an ambiance of luxury and comfort. Additionally, the hotel boasts several pool areas, each meticulously maintained and beautifully designed, providing a perfect oasis for relaxation. The wooden, safari jungle theme is perfect. 2. **Piri Piri Restaurant**: A highlight of our stay was the Piri Piri restaurant within the hotel. Not only was the food delectable, but the service here was notably better than the rest of the hotel. The staff was attentive and courteous, ensuring a delightful dining experience.

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**The Bad:** 1. **Subpar Service**: Unfortunately, the overall service didn't meet the expectations of a 5-star establishment. The most glaring issue was during check-in. We were asked to wait 30 minutes for our room, but it ended up taking 1 hour and 45 minutes, with no apology or explanation provided. This set a disappointing tone for our stay. 2. **General Service Quality**: Beyond the check-in, the service quality consistently failed to live up to the 5-star promise. Whether it was the lack of attentiveness or the general unresponsiveness of the staff, the service was more in line with a 2.5-star experience. Note that we never were met in a rude manner, but simply not close to a 5 star service. 3. **Poor Sound Insulation**: A significant drawback was the poor sound insulation between rooms. Our mornings were routinely disturbed by loud noises from neighboring rooms, the hallway, and even the cleaning staff. It often felt as though these noises were emanating from within our room, considerably disrupting our peace and sleep quality. **Conclusion:** While the hotel scores high on aesthetics and certain specific amenities like the Piri Piri restaurant, the overall experience was marred by substandard service and poor room insulation. For a property that boasts a 5-star rating, there's a significant room for improvement in terms of service quality and guest experience. This hotel, as it stands, delivers a 3,5-star experience, overshadowed by its potential to be truly exceptional.

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Published on 17 Dec 2023

Zdzislaw

young couple

8.0

Very good

Overall the hotel is very stylish and the experience is unforgettable.

Hotel has a very unique design of the building and surrounding garden which we highly admired every day of our 11-day stay. Staff was very friendly and helpful. Location is very good, too. It offers a very good access to the boulevard and reasonably fast access to the beach.

A few thinks were not up to standard and came as a big surprise: upfront payment for the entire stay, upfront 100/day (!) deposit for drinks (who drinks that much?). We travel a lot, amongst that we visit Maspalomas regularly and stayed in a few top hotels nearby and such things never happened. Also rooms were a bit run down, not everything was functioning correctly. It was a very controlled environment with our room key being swiped at many occasions, e.g. before every meal. Additionally we were always asked for the room number at the table even though it was not needed for anything as we paid for drinks by card. Internal upgrade package called Unique comes with a much bigger room - it was great. One gets, amongst the others a mini-kitchen with a kettle, teas, a small coffee machine. However, all that feels like it should have been standard 5 star experience. Food was ok, mostly focused on quantity than quality though.

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Published on 04 Dec 2023