Hotel Okura Macau, Macau

This property has been featured in "34 Luxury Hotels In Macau ".

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Top Facilities

parking

bar

food

wifi

pool

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Deluxe Room (King)

Max 2 Adults

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Each room is equipped with a minibar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels.Please note that this room has no capacity for extra bedding.

Deluxe Room (Twin)

Max 2 Adults

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This twin room with 2 twin beds has an electric kettle and a 65-inch flat-screen TV with cable channels. Free toiletries and bathrobes are available for your comfort.Please note that this room has no capacity for extra bedding.

Okura Deluxe Room

Max 2 Adults

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Guests will have a special experience as the twin/double room offers a fireplace. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views.

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All Facilities for Hotel Okura Macau

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour, Water park, Beach.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Lift.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Shower chair, Emergency cord in bathroom, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Feather pillow, Wardrobe or closet, Dressing room, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Ironing facilities, Adapter, Hardwood or parquet floors, Socket near the bed, Tumble dryer, Air conditioning, Desk, Carpeted, Trash cans, Fireplace, Non-feather pillow.
Food & Drink	Wine glasses, Special diet menus (on request), Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV.
Common areas	Garden.
Food & drink safety	Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Strollers, Entertainment staff, Casino.
Pool and wellness	Sun umbrellas, Steam room, Massage, Beachfront, Beauty Services, Water slide, Fitness centre, Fitness classes, Fitness, Personal trainer, Fitness/spa locker rooms, Hot tub/Jacuzzi, Private beach area, Massage chair, Sun loungers or beach chairs.
Transport	Shuttle service, Airport shuttle, Airport shuttle (free), Shuttle service (free).
Outdoor & View	Terrace, City view, View.

Location & Nearby Places

Cotai (5.5 Km from city center)

Avenida Marginal Flor de Lotus

15 Nearby Attractions

Camoes Square

0.4 km

Taipa Village Art Space

0.6 km

Feira do Carmo

0.7 km

I Leng Temple

0.8 km

The Venetian Macao

0.8 km

Tapia Houses Museum

0.9 km

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About This Property

Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-metre Grand Resort Deck with 575-metre Skytop Aquatic Adventure River Ride and a 350-ton white sand beach.

Guest Ratings For This Property

8.9

Based on 382 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.7

Facilities

9.1

Guest Reviews

Simon

young couple

10.0

Exceptional

The porter is very friendly, excellent at his job. I definitely give him 10 /10 and he deserves my tips. I will return soon and hope seeing him there to help again. P. S The porter at this hotel is much helpful than galaxy hotel.

We had been given a room smell of alcohol (because of Christmas party and I understand) But the helpful porter help us change room and everything is good.

Published on 02 Jan 2024

Fiona

group

10.0

Exceptional

Very attentive and beautiful room, with great view and good service

Cleanliness and Care

Published on 30 Dec 2023

Amy

family with young children

10.0

Exceptional

Excellent Service

The staff are very friendly and helpful. Top notch service. Kodus to all filipino staff, especially to Eren, Val, Bombi and Marife. Thank you so much for making our Macao experience more convenient and memorable. The location is just 10 mins walk to The Venetian, The Parisian, and the City of Dreams.

I love everything

Published on 19 Dec 2023

Joshua

family with young children

10.0

Exceptional

wonderful hotel. friendly staff, clean, value for money and convenient

Staff and concierge super helpful. Mr Bernado one of the staff gave us a great brief of what to do with Macau in a short stay and all his recommendations were great. The hotel is kids friendly with many activities and gifts for young children. the location of the hotel is good. across the road near Taipa village - a lot of street food and history (exit via Galaxy hotel)

Pool - can skip

Published on 14 Dec 2023

Poh

family with young children

10.0

Exceptional

The service of the staff and hotels efforts makes the entiystay amazing.

The staff is so polite, friendly and accommodating that i immediately felt good about everything. The room is beautiful. I truly enjoy the steam and sauna. Sad that i do not have time for the jacuzzi tub. Will sure to return.

Nothing. All is perfect.

Published on 12 Dec 2023

Maria

young couple

10.0

Exceptional

A most wonderful stay at Hotel Okura! Excellent service, has levelled up their attention and concern to hotel guests. Worth making enjoyable and truly memorable vacation stay. Having access to the executive lounge is so worthwhile. Truly grateful to Mr. Frost, Abby, Yuki, Archie and Eren and all staff who made our stay wonderful!

Published on 08 Dec 2023

Aiza

with friends

10.0

Exceptional

Heartwelming

Complete relaxing amenities with very accommodating staffs. Specially Nash, Eren and Val. You will feel welcome from the moment you enter the property. Everyone is smiling and will welcome you warmly.

I have nothing to not like.

Published on 06 Dec 2023

Nicola

with friends

5.0

Passable

The room absolutely stunk of smoke

Published on 26 Nov 2023

Shrenik

family with young children

10.0

Exceptional

Awesome with kids stay

Super property with excellent staff Kids friendly. Staff is excellent with kids

Nothing

Published on 23 Nov 2023

Josephine

young couple

10.0

Exceptional

Pampered

Excellent service accomodate to all our needs Staff are well trained and committed to serving us they remember our name and our preferences for our breakfast

None

Published on 10 Nov 2023