Hotel Gem, Wroclaw

This property has been featured in "50 Best Hotels In Wroclaw ".

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Single Room

Max 1 Adult

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Decorated in warm shades of beige and brown, the rooms feature a private bathroom with towels, free toiletries and a hairdryer. There is a flat-screen TV, a minibar, a safe, a coffee table and a desk. The rooms overlook a patio, a football pitch or tennis courts.

Double or Twin Room

Max 2 Adults

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Apartment Business Class

Max 2 Adults

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Decorated in warm shades of beige and brown, the rooms feature a private bathroom with a bath, towels, free toiletries and an additional toilet. There is a bedroom equipped with a flat-screen TV and a living area with a sofa, a flat-screen TV, a safe, a minibar, a coffee table, a coffee machine and wine glasses. The rooms overlook a patio.

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All Facilities for Hotel Gem

Category	Facilities
Activities	Badminton equipment, Tennis equipment, Tennis court, Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Lowered sink, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres), Air conditioning, Desk, Carpeted, Trash cans, Cleaning products.
Food & Drink	Kitchenware, Wine glasses, Chocolate or cookies, Stovetop, Kitchenette, Special diet menus (on request), Kid meals, BBQ facilities, Bottle of water, Room service, Refrigerator, Electric kettle, Restaurant, Minibar, Dining table, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Outdoor fireplace, Garden, Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Bicycle rental.
Pool and wellness	Fitness/spa locker rooms.
Outdoor & View	Terrace, Patio, View, Garden view.

About This Property

3-star Hotel Gem is located in one of the most beautiful parts of Wrocław – Zacisze, by the bank of River Odra. The property offers free Wi-Fi. Every room here comes with an ergonomic mattress, a flat-screen TV, a telephone, a safe and a minibar.

Guest Ratings For This Property

8.5

Based on 2472 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

9.0

Value For Money

8.3

Facilities

8.5

Guest Reviews

Anonymous

young couple

9.0

Superb

Excellent service. Clean apartment. Value for money

The staff and how quiet it is

Nothing it was perfect

Published on 31 Dec 2023

Rod

solo traveller

10.0

Exceptional

Perfect if you need to be in that part of Wrocaw

Hotel Gem is a typical sports/conference type hotel. Modern, clean and with good service. Check in was quick and the reception staff friendly and efficient. The room was large and comfortable with good wifi. Bathroom had everything you would need with a good shower. I got to breakfast early so everything was warm and fresh. Good choice of food for all tastes.

There was a kettle in the room with tea but not coffee. The location is very pleasant but might not suit tourists to the city although the walk from the tram stop (number 9, 15-20 minutes from the main station) was lovely along the quiet river, far from the traffic and crowds.

Published on 22 Nov 2023

Anna

family with young children

8.0

Very good

Great value for money a bit further away from Wroclaw center (but not too far!)

It's a hotel in a sports center, a bit further away from Wroclaw main attractions (however, we had tickets to a concert at Hala Stulecia and we easily walked there through very pretty parks, so not that far really). It was extremely clean, breakfast had a lot of choice and was tasty. It's right next to the river, perfect for a morning walk/jog. Overall, a great choice for very reasonable money.

Published on 30 Oct 2023

Ji

group

7.0

Good

Nice hotel, with all you need in pretty good package. And so nice lady serving breakfast.

Fantastic breakfast. Very good parking. All and all very nice hotel with lot of sport facilities

Hotel restaurant closing at 22:00 and that girl working there should have change her job. She was pissed that group of people came to spend their money.

Published on 01 Oct 2023

Eric

review category business travellers

8.0

Very good

OK stay in Gem Hotel

The location is OK and parking was good, on the premises very close to the hotel. The room was OK: a bit outdated maybe but clean with a comfortable bed and clean shower and toilet

Maybe some extra non sparkling water can be improved but the staff was friendly and helpful while we were there. A colleague left his Apple Key board and I called a few times afterwards to no avail. Also sending a mail isn't helping. That's a pity

Published on 24 Sep 2023

John

group

10.0

Exceptional

Wi-Fi was very fast. The beds were very comfortable

It was new, clean, modern and the room was impeccable

Nothing

Published on 05 Sep 2023

Lars

family with young children

7.0

Good

Ok Hotel, but needs a bit of improvement on customer service

nice quiet area, large room

charging for parking when the hotel is on such a remote area is a bit cheap. also, arrive go the breakfast 40-45 before closing, and almost everything we empty. difficult to get staff to fill up again :-(

Published on 23 Aug 2023

Oleh

family with young children

3.0

Poor

Not worth it, pay a little more and have a comfortable stay somewhere else.

Big parking, green area

It was extremely hot and hard to breathe, as the air was musty and not fresh. Room didn't have AC, which is acceptable. The real problem - it didn't have proper ventilation. If you open a window - a lot of bugs and mosquitos (remember, hotel is in green area, next to river) and fresh air will not really come due to ventilation problems. So even if you ask for more expensive room with air conditioning - it will not fix the problem. When we arrived, there were a bunch of mosquitos and other bugs in the room (on photo). Bedsheets had some stains. Beds are terrible - creaking and uncomfortable. You are always charged for parking for 24hours, even though it is shared with other premises and has actually hourly pricing. We were not lucky - hotel hosted big group of teens coming for some sport competition I guess. So it was loud,no benefit of "quite green area". Disadvantage of green area is present - it's far from everything, if you'd like to switch from car to public transport - bad idea. In summary: pay a little more and have a comfortable stay somewhere else

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Published on 21 Aug 2023

Rita

young couple

10.0

Exceptional

Good value hotel when visiting Wroclaw

Staff were really friendly and helpful. Breakfast had plenty of variety and lots of room in the dining area. The rooms were air-conditioned and had kettle to make hot drinks. Location was central to most areas that you'd like to visit. Plenty of parking on site.

The vehicle entrance to the hotel was tricky to find as it was around the back of the hotel. Parking was extra even though there was plenty of room.

Published on 13 Aug 2023