Hotel Balmoral, Durham

This property has been featured in "50 Best Hotels In Newcastle Upon Tyne ".

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bar

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Standard Twin Room

Max 2 Adults

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Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as garden views. The unit offers 2 beds.

Standard King Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

Category	Facilities
Business facilities	Fax/photocopying.
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails, Roll-in shower, Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Hairdryer, Shampoo.
Room Amenities	Trash cans, Hypoallergenic, Soundproofing, Non-feather pillow, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Safety deposit box.
Food & Drink	Wine/champagne, Electric kettle, Kid meals, Restaurant, Outdoor furniture, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Media & Technology	Streaming service (like Netflix), Radio, Laptop safe, TV, Satellite channels, Flat-screen TV, Telephone.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
Layout	Window.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Invoice provided, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Outdoor & View	City view, Garden view, View.

About This Property

Offering elegant and modern rooms with 40-inch Smart TVs, Hotel Balmoral is 15 minutes’ walk from St James’s Park, home of Newcastle United. It features a Punjabi restaurant and free Wi-Fi.

Guest Ratings For This Property

7.9

Based on 665 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.2

Facilities

8.0

Guest Reviews

David

young couple

5.0

Passable

Good location Free parking Bath plus great water pressure and temperature from the shower Modern feel (although the wallpaper needed some TLC)

Music and general noise from the restaurant up until midnight! (Room 106) Very hard bed Stiff neck from the pillows

Published on 01 Jan 2024

Vikki

young couple

10.0

Exceptional

Perfect stay at good price

Lovely hotel, clean rooms with lots of extra amenities. Restaurant joined on to hotel was amazing too.

Published on 31 Dec 2023

Alan

solo traveller

9.0

Superb

Another good stop here Thanks

Nothing

Published on 29 Dec 2023

Demelza

solo traveller

10.0

Exceptional

Excellent value Warm comfortable room Bright room and modern Lovely helpful staff

Very little

Published on 28 Dec 2023

Nancy

group

5.0

Passable

Hot

Nice decor friendly staff good location

Room was so hot couldnt sleep

Published on 21 Dec 2023

Miriam

family with young children

8.0

Very good

The central location is good. Rooms and bathrooms are a good size.

Our room was really hot!

Published on 17 Dec 2023

Luke

young couple

10.0

Exceptional

Comfortable and close to all of the attractions. It was a nice room and we really enjoyed our stay.

Published on 13 Dec 2023

Alan

solo traveller

9.0

Superb

Nice hotel close enough to city centre

Another good stop at this hotel Very comfy bed and good shower ensuite Staff very polite and helpful Clean, warm and comfortable Good parking Has a lift to all floors

Room was a bit tight, but only for me. May have problems with two in room. Windows only single glazing and caused condensation

Published on 13 Dec 2023

Karen

young couple

9.0

Superb

Great Hotel with Indian restaurant attached

Really nice spacious twin room

Need softer pillows

Published on 12 Dec 2023

Latifa

family with young children

4.0

Disappointing

The hotel's location is good, close to the University and city centre. The rooms are of a good size.

Check in was very long. The person at the front desk couldn't find my bookings. There was a lot of noise at night from with in the hotel and outside. The lack of plug sockets. There were only 2 sockets in the rooms and none near the bed. We were told breakfast was from 7am. We went at 7am and there were no staff there. Someone came at 7:30am. The choice of food was limited, 3 fruits, 2 cereals, muffins, flapjacks, orange juice, apple juice. Very disappointing!

Published on 08 Dec 2023