Holiday Inn Express Newport North - Middletown, an IHG Hotel, Newport

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All Facilities for Holiday Inn Express Newport North - Middletown, an IHG Hotel

Category	Facilities
Activities	Movie nights, Golf course (within 3 km), Stand-up comedy, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Snack bar, Outdoor furniture, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 234 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.9

Facilities

8.6

Reviewers Mention About Holiday Inn Express Newport North - Middletown, an IHG Hotel

The first review praises Joe D. for his exceptional customer service and warm welcome at the Holiday Inn Express. The reviewer plans to return and believes Joe could teach other hotels a thing or two (Read More). The second review highlights the helpful and kind staff, particularly Sean, who made the experience extra special for their kids. The final review mentions clean rooms and great staff, with Sean going out of his way to accommodate the reviewer's electric vehicle charging needs. Despite the lack of destination chargers, the reviewer plans to book this hotel again for its staff.

Guest Reviews

Kirstin

young couple

8.0

Very good

Very happy with our stay

The room was clean and modern. the bed was nice and big

the tub was a little small, the location was a little urban, but it was great that there were stores and restaurants within walking distance

Published on 15 Nov 2023

Catherine

review category business travellers

6.0

Pleasant

my bathroom smelled like mildew really badly. Ac on help but then the room too cold.

Published on 14 Oct 2023

Irene

young couple

10.0

Exceptional

Neighbor was talking so loud after 11:30 pm and also, the neighbor above make so much noise while walking.

Published on 28 Aug 2023

Evelyn

family with young children

9.0

Superb

Excellent

We liked the front desk clerk, very sweet and informative.

No gluten free options at breakfast, otherwise very good.

Published on 22 Aug 2023

Jill

family with young children

9.0

Superb

A good, basic, hotel.

The pool was clean and well maintained. The breakfast was plentiful and the staff was beyond accommodating.

The bathroom needed upgrading. There wasnt a fan, so the bathroom stayed humid and wet after a shower. Also, caulking was coming out around the sink and tub.

Published on 15 Aug 2023

Patricia

family with young children

8.0

Very good

it served the purpose

it was fine

the price of the room

Published on 07 Aug 2023

Anna

young couple

10.0

Exceptional

great

clean, good breakfast

pricey

Published on 27 Jul 2023

Lawrence

family with young children

8.0

Very good

was overpriced for what you got

breakfast was very good

having to ask for towels, take out the trash

Published on 21 Jul 2023

Colleene

family with young children

8.0

Very good

its almost a good trip , everything was ok until we check out and we got a rude front desk worker. I was only asking a question with regards to charges but she shrug and raise her voice telling me you book with third party you call and deal with them not us.

Published on 05 Jul 2023