Hotel

Holiday Inn Express, Chester Racecourse, an IHG Hotel

The Racecource, New Crane Street
8.4
(7396 reviews)

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This property has been featured in "50 Best Hotels In Chester ".

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Top Facilities

parking

bar

wifi

food

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Standard Double or Twin Room

  • Max 2 Adults
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    With an en suite shower room, this room features tea/coffee making facilities and a TV with Freeview channels.The room type cannot be guaranteed and is allocated upon arrival.

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    Double Room with Sofa Bed

  • Max 3 Adults
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    With an en suite shower room, this room features tea/coffee making facilities and a TV with Freeview channels.This room can accommodate either 3 adults (an additional charge will apply for the third adult) or up to 2 adults and 2 children at no extra cost.

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    Double Room - Disability Access

  • Max 2 Adults
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    With an en suite shower room, this room features tea/coffee making facilities and a TV with Freeview channels.

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    Twin Room

  • Max 2 Adults
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    With an en suite shower room, this room features tea/coffee making facilities and a TV with Freeview channels.

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    Race Course View Double Room

  • Max 2 Adults
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    The unit has 1 bed.

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    Standard Double Room

  • Max 3 Adults
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    The unit has 1 bed.

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    All Facilities for Holiday Inn Express, Chester Racecourse, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Accessibility Toilet with grab rails, Roll-in shower, Shower chair, Lowered sink, Emergency cord in bathroom, Walk-in shower.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Body soap, Toilet, Additional toilet, Shower cap, Hairdryer, Shampoo.
    Room Amenities Sofa, Trash cans, Sofa bed, Ironing facilities, Heating, Clothes rack, Desk, Socket near the bed, Seating Area, Carpeted, Safety deposit box, Fan.
    Food & Drink Special diet menus (on request), Electric kettle, Vending machine (drinks), Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Dry cleaning.
    Services & Extras Towels, Wake up service/Alarm clock, Linen.
    Media & Technology Radio, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Transport Electric vehicle charging station.
    Outdoor & View Terrace.

    About This Property

    Within the grounds of Chester Racecourse, this Holiday Inn Express offers free high-speed Wi-Fi, a 24-hour front desk and impressive views. Chester’s historic centre is just a 5-minute walk away.

    Guest Ratings For This Property

    8.4
    Based on 7396 Reviews
    100% verified reviews

    Comfort

    8.7

    Cleanliness

    8.8

    Value For Money

    8.6

    Facilities

    8.5

    Guest Reviews

    Alasdair
    family with young children
    10.0
    Exceptional
    Exceptional
    Welcoming staff. Good facilities. Great location. Tasty breakfast.
    All was fine, no complaints.

    Published on 04 Jan 2024

    David
    young couple
    8.0
    Very good
    Plesent
    Very clean
    Breakfast

    Published on 04 Jan 2024

    John
    young couple
    10.0
    Exceptional
    Comfortable and relaxing stay.
    We`ve stayed many times at this hotel. It is consistently very good and excellent value for money.
    Nothing.

    Published on 04 Jan 2024

    Victoria
    young couple
    9.0
    Superb
    Superb
    All great. Kettle didn't work in room but we popped down for coffee from the machine in bar. It was too late to expect anyone to fix it. It didn't spoil the stay.

    Published on 03 Jan 2024

    Nigel
    young couple
    8.0
    Very good
    Apart from the above we had a lovely stay
    Bright cheerful staff lovely breakfast nice
    Room noisy. Curtain was ripped and hanging down fan didnt work in bathroom

    Published on 03 Jan 2024

    Phillip
    young couple
    9.0
    Superb
    Excellent stay will use the hotel again.
    Good facilities in an ideal location to visit Chester town centre and the races.

    Published on 03 Jan 2024

    Amy
    young couple
    8.0
    Very good
    Will stay again but will read the small print
    The location staff and generally hotel good
    Twin beds which was on the small print (my fault for not reading) but why cant you make it so beds can actually move side by side Also I cut my foot and it was hard to walk due to a ridiculous door stop in the middle of the walk way from the beds

    Published on 03 Jan 2024

    Neil
    young couple
    8.0
    Very good
    Enjoyable stay for New Years Eve and location brilliant for visiting anywhere in the city
    Location excellent as was car parking , rooms clean, staff were very helpful
    Breakfast was very basic and hot choice was actually not hot at all it was warm at best

    Published on 03 Jan 2024

    Gemma
    young couple
    10.0
    Exceptional
    Brilliant short stay, very Christmassy
    Plenty of free parking, spotless rooms, beautiful breakfast and very friendly staff. Fantastic location, for bars, restaurants and shops.
    Nothing,.

    Published on 02 Jan 2024

    June
    young couple
    10.0
    Exceptional
    Exceptional
    Great location, breakfast lovely and fresh and a good choice of food, all staff really pleasant and really helpful
    Nothing not to like

    Published on 02 Jan 2024

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