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Holiday Inn Express & Suites Downtown Louisville, an IHG Hotel

Downtown Louisville (0 kms from Frazier History Museum)

Ranked 25 out of 49 best hotels in louisville

8.3
(537 reviews)

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Top Facilities

parking

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All Facilities for Holiday Inn Express & Suites Downtown Louisville, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Vending machine (snacks), Vending machine (drinks).
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Shared lounge/TV area.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Board games/puzzles.
Transport Accessible parking, Parking garage.
Pool and wellness Fitness centre.
Shops Minimarket on site.

Guest Ratings For This Property

8.3
Based on 537 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.2

Facilities

8.6

Reviewers Mention About Holiday Inn Express & Suites Downtown Louisville, an IHG Hotel

The Holiday Inn Express & Suites Downtown Louisville received positive reviews for its regular room service and friendly staff. Guests appreciated the convenient location, within walking distance of (Read More)downtown attractions and dining options. The breakfast exceeded expectations, offering a variety of options and well-maintained. One guest had an exceptional experience during a two-week stay, as the staff was highly accommodating during a difficult time. Another guest praised the spacious room, friendly staff, and the best Holiday Inn Express breakfast they've had.

Guest Reviews

Mark
young couple
8.0
Very good
Great staff and facilities great breakfast
Everything
Nothing

Published on 30 Dec 2023

Kerry
family with young children
6.0
Pleasant
Pleasant
Parking

Published on 04 Dec 2023

Joyce
review category business travellers
8.0
Very good
Very good
Location, clean, nice Staff
Parking issues, the pass that you scan to get in and out didn't work. The elevator in the garage was not working

Published on 03 Dec 2023

Mary
group
9.0
Superb
Id stay there again,
Staff was friendly..room was good size and clean..breakfast was tasty..security measures made two women traveling feel safe

Published on 01 Dec 2023

Scott
group
1.0
Bad
Bad
not getting a credit for the second night i canceled the reservation.

Published on 23 Nov 2023

Cecelia
young couple
10.0
Exceptional
Exceptional
When we checked in, Caroline made the process incredibly easy. It was very late and she got us in and out in just about 7 minutes. I was very happy with the the room and how clean it was. Everything was neat and organized and the products they gave out to use were very nice.

Published on 10 Nov 2023

Gil-lana
review category business travellers
9.0
Superb
I would book again for work or leisure.
The breakfast was delightful. The room was super clean. The staff was very helpful when asking for directions to facilities.
Nothing, everything was amazing.

Published on 06 Nov 2023

Sarah
young couple
10.0
Exceptional
Very friendly check in staff at central location
Lovely lady at the front desk, central to everything we needed to visit, good breakfast.
N/A

Published on 30 Oct 2023

Janice
family with young children
10.0
Exceptional
Exceptional
Cleaniness

Published on 30 Oct 2023

Arthur
young couple
9.0
Superb
Very nice hotel. I would stay again.
Location was walking distance to many attractions. Convenient parking. Clean and comfortable.
Cost of parking.

Published on 30 Oct 2023

Holiday Inn Express & Suites Downtown Louisville, an IHG Hotel is featured in

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