Holiday Inn Express & Suites - Jacksonville W - I295 and I10, an IHG Hotel, Jacksonville

This property has been featured in "18 Luxury Hotels In Jacksonville ".

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parking

food

wifi

pool

bar

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Leisure King Room - Non-Smoking

Max 2 Adults

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This room features flat-screen cable TV, coffee machine, and microwave.

Queen Room with Two Queen Beds

Max 4 Adults

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This room features flat-screen cable TV, coffee machine, and microwave.

Double or Twin Room

Max 2 Adults

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Offering free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious twin/double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

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All Facilities for Holiday Inn Express & Suites - Jacksonville W - I295 and I10, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area.
Accessibility	Adapted bath, Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Accessible by lift, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans, Pool towels.
Food & Drink	Kid-friendly buffet, Coffee machine, Refrigerator, Microwave, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, Smoke alarm.
Cleaning services	Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Pool and wellness	Fitness centre, Sun loungers or beach chairs.
Shops	Minimarket on site.

About This Property

Well set in the West Jacksonville district of Jacksonville, Holiday Inn Express & Suites - Jacksonville W - I295 and I10, an IHG Hotel is located 7.2 km from Amtrak Station-JAX, 12 km from Cummer Museum of Art and Gardens and 12 km from Prime F.

Guest Ratings For This Property

8.8

Based on 117 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.5

Facilities

9.2

Guest Reviews

Jeff

young couple

8.0

Very good

Nice until they refused to give me a bottle of water when I checked out

Room was nice

I asked for a bottle of water on my way out the door as I dropped off my room key and was refused. They were giving away free water or a beer upon check in, so I know it's not a big deal to give me a bottle of water. So you lost all my future business, after I paid $159 for 1 night, over a 50 bottle of water. So dumb

Published on 19 Dec 2023

Francois

group

10.0

Exceptional

Location is cleaning

The breakfast was amazing

Published on 25 Nov 2023

Craig

solo traveller

9.0

Superb

I was very satisfied with the hotel and location.

The location was good for myself. Excellent breakfast choices.

There was no dislike of the hotel.

Published on 18 Nov 2023

Alan

family with young children

10.0

Exceptional

Very clean, staff is very friendly and helpful

Published on 30 Oct 2023

Charissa

review category business travellers

10.0

Exceptional

Very easy going and laid back environment, I feel safe when Im here

Clean and quiet

I DIDNT Not like anything

Published on 27 Sep 2023

Nellie

young couple

4.0

Disappointing

The rooms were nice clean comfortable.

The elevator was out of service the first night. I had to manually take all my suit cases up the stairs.

Published on 28 Jul 2023

Jeffrey

young couple

10.0

Exceptional

It was close to the highway and not far from places to eat. I have never been offered a complimentary water or beer at any US hotel that I have stayed at. Also a good selection for breakfast. The property is not far from the airport but well outside of the big city noise.

Published on 06 Jul 2023

Kara

review category business travellers

10.0

Exceptional

The hotel was very clear and updated. Very nice

Nothing

Published on 10 Jun 2023

Nickolas

group

5.0

Passable

The staff was attentive to our need for the short time we were on the premises. The bed was comfortable and there were a lot of shops and restaurants in the area.

Unfortunately there was a problem with our room, #119. We couldn't turn the shower off! Additionally, we were unable to control the temperature, and the water did not drain, which was a major problem as the bathroom tub was handicap friendly and so the water quickly pooled up on the bathroom floor and in the hallway. The staff member was able to come into our room and use a lot of force to shut the shower off, but unfortunately we were unable to use the shower afterwards. Unfortunately the hotel was fully booked and we were unable to switch rooms, so we ended up staying elsewhere in the area. The staff was quick to respond and friendly given the situation that was thrust upon him, and the manager was quick to respond and issued us a refund which I greatly appreciate!

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Published on 22 May 2023