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Hotel

Hilton Garden Inn Kent Island

Ranked 19 out of 30 best hotels in annapolis

8.4
(275 reviews)

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All Facilities for Hilton Garden Inn Kent Island

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Accessibility Toilet with grab rails.
Room Amenities Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Sun terrace.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Express check-in/check-out, 24-hour front desk, Invoice provided.
General Pets allowed, Parking on site, Free parking, Parking.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station.
Shops Minimarket on site.

Guest Ratings For This Property

8.4
Based on 275 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

7.7

Facilities

8.6

Reviewers Mention About Hilton Garden Inn Kent Island

The Hilton Garden Inn Kent Island is highly praised for its cleanliness and excellent customer service. The hotel offers a great shower with strong water pressure, and the rooms are well-maintained w (Read More)ith modern decor. The location is walkable to several restaurants and the area is considered safe. However, some guests were disappointed with the lack of free breakfast and inaccurate directions given by the front desk. Overall, the hotel is recommended for its cleanliness, customer service, and scenic surroundings.

Guest Reviews

Oh
family with young children
3.0
Poor
not worth the money
jacuzzi tub
fire alarm woke us at night, staff was not friendly

Published on 28 Nov 2023

Erica
group
10.0
Exceptional
Enjoyed the stay. Would recommend.
The view of the bay and the spacious room set up.
No free breakfast

Published on 27 Nov 2023

Laurene
young couple
7.0
Good
Good
Location was great, we walked to Bridges for dinner.
Our blinds in the door to the balcony were broken so we could not open them to see out. Also the curtains would not slide iin the rod. Though it was a lovely location, we were literally unable to see outside the room unless we went outside. We were just there for the night so I didnt ask to change rooms, but would have if we had stayed longer. It was very disappointing! I mentioned these issues at checkout. We were in Room 214.

Published on 22 Nov 2023

Vickie
young couple
1.0
Bad
frustrating experience
I never got to stay there
I had booked thru booking.com, the tropical storm was bearing down, we were staying in a marina and needed a safe place to stay 9/24/23. I first called early that AM to find out of we could just stay in the lobby until our room was ready. The person I called was rude and mostly unhelpful but said we could sit in the lobby all day, 2 hours later I received notification my daughter 3 hours to the south was critically hospitalized. Again I called the Inn, they rudely said they could not help me or release the room, I had to deal with booking.com. It was unprofessional and I expected more from a Hilton property. Honestly we rarely travel and I was so anxious about the storm it never occurred to me to call the hotel directly because that is not what came up on the internet search.

Published on 28 Sep 2023

Anonymous
young couple
10.0
Exceptional
I have stayed there many times and always had a good experience. It is also pet friendly
Close to restaurants and on the water

Published on 24 Sep 2023

Angie
young couple
7.0
Good
Good
Clean, location, comfortable bed
Pillows were all feather and flat as could be

Published on 19 Sep 2023

Tom
family with young children
5.0
Passable
Passable
Location
The bed was terrible. Need new mattress.

Published on 05 Sep 2023

Svetlana
family with young children
3.0
Poor
Disappointing, dirty , next to loud, late music.
The only thing we liked was the bedding.
The place is dirty, in need of a good deep cleaning and vacuum. The balcony is filthy. It overlooks the restaurant Jettys, which plays extremely loud rock music till midnight! Breakfast is awful, overpriced and not even a dairy- free milk availability, which is in a stark contrast across a street at Best Western, where its same but free breakfast with almond milk, oh.. and much much cleaner, too!! Staff is inattentive and slow.

Published on 23 Aug 2023

Tammy
young couple
10.0
Exceptional
Amazing memories
Balcony and great rooms
They double charged me

Published on 04 Aug 2023

Lachelle
solo traveller
9.0
Superb
Awesome.
The bed was extremely comfortable
The remote had to be shaken in order to work.

Published on 24 Jul 2023

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