Gaylord Opryland Resort & Convention Center, Nashville

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Category	Facilities
Activities	Happy hour, Live music/performance, Water park, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk.
General	Paid WiFi, Parking on site, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Spa facilities, Hot tub/Jacuzzi, Steam room, Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Indoor pool, Fitness/spa locker rooms, Indoor pool (all year), Spa/wellness packages, Outdoor pool (seasonal), Fitness.
Transport	Shuttle service, Accessible parking, Car hire, Electric vehicle charging station, Bicycle rental, Shuttle service (additional charge).
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.5

Based on 2199 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

7.5

Facilities

9.0

Reviewers Mention About Gaylord Opryland Resort & Convention Center

The Gaylord Opryland Resort & Convention Center is highly praised for its stunning property, diverse amenities, and excellent customer service. Guests commend the unique ecosystem-themed zones, delic (Read More)ious restaurants, and top-notch convention facilities. The staff receives high praise for their politeness and helpfulness, reminiscent of Disneyland. Despite not fully experiencing the resort due to an injury, the staff's assistance and kindness were greatly appreciated. Visitors also rave about the resort's beauty, the boat tour, and the shops. However, there were some minor issues with room arrangements and the check-in/check-out processes.

Guest Reviews

Chris

young couple

3.0

Poor

Dissatisfied

The property was very clean and very nice.

The service was poor and the price was very high.

Published on 04 Jan 2024

Bobbie

young couple

10.0

Exceptional

Amazing

Beautiful facility

Parking was a mess.

Published on 04 Jan 2024

Stephanie

family with young children

10.0

Exceptional

The beautiful decorations

Most stores didn't take cash

Published on 03 Jan 2024

Jennifer

group

8.0

Very good

We had a wonderful time

The Christmas lights and greenery were stunning! Our room was everything we needed it to be.

We severely struggled with the parking.. the map provided at checkin needed to be a little bit bigger in order for us to read it correctly.

Published on 03 Jan 2024

White

family with young children

10.0

Exceptional

Ever thing

Nothing

Published on 03 Jan 2024

Gwendolyn

family with young children

9.0

Superb

We enjoyed our stay and the Christmas decorations and activities and plan to come back soon.

Friendly and helpful staff and concierge. There were lots of fun activities onsite. Loved the convenience of multiple restaurants without having to leave the hotel. ICE was amazing!!!

After checking out to leave, we were stuck behind several vehicles who had trouble getting out of the parking lot and had to call for assistance. Im not sure what the problem was but anticipated this to flow smoothly but we had to wait quite a while for those ahead of us to get through.

Published on 31 Dec 2023

Chris

review category business travellers

9.0

Superb

Again the property is a must see. Breathtaking

Property is breathtaking. A must see.

Rooms were plain and outdated. A lot of $ for accommodations.

Published on 30 Dec 2023

Van

family with young children

9.0

Superb

Everything was so beautiful and clean

It is a little pricey

Published on 30 Dec 2023

Becky

young couple

9.0

Superb

Nice family Christmas trip

Everything was nice and as expected. However, we did buy the breakfast and show. There was not much variety on the buffet. It might have been more efficient to have a buffet on each end of the room. Line was long and slow with everyone going through one line. The trio was good; however, did not play long. Expected more of a show rather than just singing a few songs.

Published on 30 Dec 2023