Embassy Suites by Hilton Tampa Downtown Convention Center, Tampa

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All Facilities for Embassy Suites by Hilton Tampa Downtown Convention Center

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Snack bar, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 1030 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.5

Value For Money

7.7

Facilities

8.4

Reviewers Mention About Embassy Suites by Hilton Tampa Downtown Convention Center

The Embassy Suites by Hilton Tampa Downtown Convention Center received praise for its excellent service, particularly from Deacon and Mr. Gregory Rice who were attentive and dedicated to ensuring gue (Read More)sts' comfort. The hotel's location was convenient for exploring local attractions. Some guests found the rooms could have been better and had difficulty finding consistent cab service. However, the staff was accommodating, handling situations with care and compassion. Overall, guests appreciated the spacious rooms, excellent customer service, and enjoyable breakfast.

Guest Reviews

Jiri

family with young children

9.0

Superb

The downtown location is perfect. you can get anywhere in the downtown. Especially the Amelia arena is really near by. The free tram to Ybor is also excellent.

There were two things. The elevators - they were major bottleneck. it was not unusual to wait 10-15 minutes to get into the one. The second one is vallet parking - firstly it is quite pricey, but ok. But during the check-out time, you have to wait 30 minutes plus for the car, and that is (for the price) just not ok.

Published on 02 Jan 2024

Joshua

family with young children

5.0

Passable

Good location but needs some TLC.

Location was nice and the primary beds were comfortable. Breakfast was good.

Several elevators werent working. When I called down to the front desk, the lady told me to take the stairs. After wandering around looking for the stairs, I was told there were no stairs on the third floor. Only after waiting for another 10 minutes did I find out I could take stairs outside of the building off the pool area which I did. The valet parking had a ticket you were supposed to text when you were ready to leave. We did this 10 minutes before leaving and even got a text back confirming they were looking into it. But then we found out that this system didnt work in fact and that there was a line of 50 people waiting to get their car. The pull out bed was very uncomfortable. The head was tilting down and I woke up with a sore shoulder. When sitting down for breakfast, the table smelt like they had been washed with dirty bleach water. Also, the pool wasnt working when we stayed.

(Read More)

Published on 01 Jan 2024

Gerard

solo traveller

1.0

Bad

No room at the inn.

Location

There was no room available. They waited until after 10pm to inform me despite first checking in at 5pm

Published on 01 Jan 2024

Ednexto

family with young children

9.0

Superb

The hotel is neat and clean. Beautiful rooms very well maintained. Location is a 10+.

The infinite long lines at breakfast. Very hard to find a place to eat your breakfast. It's impossible for two people to make quick omelets for the whole hotel.

Published on 29 Dec 2023

Tabitha

family with young children

9.0

Superb

I had a great stay

Staff friendliness

The pool was not working and small

Published on 28 Dec 2023

Parh

review category business travellers

10.0

Exceptional

good

Early check-in wasn't a problem!

Breakfast is only possible from 0730....

Published on 26 Dec 2023

April

family with young children

10.0

Exceptional

nice and plan to stay again in coming year

clean easy check in out and close to entertainment

only downside was the restaurant is small and we were kind of ignored so went back to room and ordered delivery to room food was really good

Published on 25 Dec 2023

Olga

young couple

9.0

Superb

The room 1012 was a bit mildew Smelly not fresh at all.

Everything else was good

Published on 25 Dec 2023

Pollikof

young couple

10.0

Exceptional

The line to get breakfast was an hour to food and no where to eat

Published on 24 Dec 2023

Michael

young couple

1.0

Bad

Ruined my 26 year anniversary. NEVER AGAIN HILTON

Nothing. My stay almost ruined my anniversary. Never staying at this Hilton again

Food was bad. I was upcharged for a terrible room. Bed was uncomfortable. Pillows were terrible. Room layout is terrible. Doors open into each other like no one planned the layout. Light switch for the bathroom was not easily accessible. Valet was a nightmare. I paid for the location. Nothing else. I might has well have slept in my car. Would have been better.

Published on 21 Dec 2023