Duke Street Boutique Hotel, Chester | Photos, Reviews & Deals @Holidify

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All Facilities for Duke Street Boutique Hotel

Category	Facilities
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Room Amenities	Air conditioning, Heating.

Guest Ratings For This Property

8.1

Based on 2978 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

8.3

Facilities

8.3

Reviewers Mention About Duke Street Boutique Hotel

Guests praised the Duke Street Boutique Hotel for its great service, nice rooms, and convenient location. However, some mentioned the need for extra effort in cleaning to prevent dust allergies. The (Read More)staff was described as friendly and helpful, and the rooms were noted to be comfortable with modern amenities. Some minor issues were the lack of heating in one room and a strange smell on the ground floor. Overall, the hotel was recommended for its value, location, and welcoming staff.

Guest Reviews

Eleanor

young couple

8.0

Very good

The hotel was clean and felt safe to stay in. We were upgraded from the sister hotel on Duke Street due to works commencing on that hotel and were advised this was a 'massive' upgrade. The hotel chain is lovely, we really enjoy staying there when we got to Liverpool, you know exactly what you get and it looks modern and fresh. The view from our room wasn't good and we were advised it would be, we looked out over someone's unkept back garden. The bed was two single beds pushed together which we did fall in between during the night. Staff were really friendly and helpful on check in. The location isn't as central as Duke Street but still within walking distance of the centre with great surrounding amenities. All in all, we will definitely be back, but probably at the Duke Street, not the Baltic :).

(Read More)

See above review.

Published on 04 Jan 2024

Julie

young couple

6.0

Pleasant

Location was great but could have done with more floor space in the room

It was central to town

The bed was too big for the room and there was not enough floor space to get dressed.

Published on 03 Jan 2024

Sharmake

solo traveller

9.0

Superb

Cozy lil Place, nice

The Staff are Fantastic.

The Weather, I doubt anyone can help me with that Sadly haha

Published on 02 Jan 2024

Helen

young couple

7.0

Good

Convenient location for most Liverpool attractions

Position, contemporary decor, friendly staff

The bed - surrounded 3 sides making getting in and out a problem

Published on 02 Jan 2024

Anonymous

young couple

9.0

Superb

Welcoming hotel in good location

The staff were helpful

The room was very small but ok

Published on 28 Dec 2023

Evgeniy

young couple

3.0

Poor

Central location

Not clean at all, very scarse room, no cupboards, no bed tables to put things on.

Published on 21 Dec 2023

Anna

family with young children

4.0

Disappointing

Not exactly a boutique hotel

Not exactly a boutique hotel - a real stretch of the imagination to call it that. Floor had someone else's toe nail clippings on it and to control the temperature you had to ask a staff member to go in the corridor housed boiler room - most odd so one room was freezing and one was baking hot. Blinds had a mind of there own and went up and down by themselves. Most odd.

Published on 20 Dec 2023

Debbie

young couple

10.0

Exceptional

Great hotel in great city.

Loved the decor, every comfort in room, good location, spotless, helpful and friendly staff and great view of the Liverbirds walking down Duke Street too!

Nothing

Published on 19 Dec 2023

Comley

solo traveller

5.0

Passable

Welcoming staff; very noisy night; terrible sleep

The location was excellent as its right in the centre of the city in an area I love. The staff were all friendly and cheerful. The bed was comfortable.

I had probably the worst nights sleep Ive ever had in a hotel. Until the early hours of the morning there was constant to-ing and fro-ing outside my room, with doors slamming, suitcase wheels on the wood floors, the lift beeping and the automated voice of the lift all audible from my bed. I could very clearly hear sounds from other rooms including a loud TV from the room opposite. I realise the hotel cant avoid selfish guests but I believe the lack of carpet in rooms and hallways and gap under the room door exacerbates the transference of noise. I dont know what constitutes a boutique hotel but everything seemed pretty standard to me.

(Read More)

Published on 19 Dec 2023

Michael

solo traveller

7.0

Good

Nice accommodation just off the city center

great location on the south end of the city center. Some great restaurants and bars within walking distance. About a 15 walk to the shopping area. Check in was fast and the staff welcoming. Room although small, had all the necessary facilities. Shower was small but good flow. Windows gave good insulation from the street traffic below. Good transport links - within 150m there is a bus stop that takes you to the airport. Great caf bar right next to the property called Petit Caf du Coin - great cocktails and live music.

bed was not comfortable , soft and lumpy. As mentioned room was small , not an issue for me, but might be for others. There is no room cleaning service as such. They do it every 4 days , which again was not an issue for me and they did mention you could get new towels or other items at reception, again i was fine with that , but others might see that as an issue.

Published on 19 Dec 2023