CityClass Hotel Alter Markt, Cologne

This property has been featured in "50 Best Hotels In Cologne ".

See Complete List

Top Facilities

parking

bar

food

wifi

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Comfort Single Room

Max 1 Adult

View Deal

Modern furnished room with Wi-Fi, a flat-screen TV, a minibar, a desk and private bath room.

Comfort Double Room

Max 2 Adults

View Deal

Modern furnished room with Wi-Fi, a flat-screen TV, a minibar, a desk and private bath room.

Comfort Twin Room

Max 2 Adults

View Deal

Modern furnished room with Wi-Fi, a flat-screen TV, a minibar, a desk and private bath room.

View All Rooms

All Facilities for CityClass Hotel Alter Markt

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Soundproof rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Bathroom	Private bathroom, Toilet paper, Hairdryer, Shampoo, Shower, Body soap, Toilet.
Room Amenities	Soundproofing, Air conditioning, Desk, Carpeted, Safety deposit box, Heating.
Food & Drink	Restaurant, Minibar, Packed lunches, Coffee machine, Special diet menus (on request), Bottle of water, Room service, Coffee house on site.
Safety & security	Smoke alarm.
Cleaning services	Ironing service, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen.
Media & Technology	Cable channels, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	Terrace, Landmark view, View.

About This Property

This hotel is on the Alter Markt marketplace in Cologne, 300 metres from Cologne Cathedral. The CityClass Hotel Alter Markt offers elegant interiors, modern bathrooms and free Wi-Fi. The rooms at the CityClass Hotel Alter Markt all have satellite TV.

Guest Ratings For This Property

8.5

Based on 3778 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.2

Facilities

8.4

Guest Reviews

Rachel

young couple

10.0

Exceptional

Would recommend

Perfect for what we wanted and we had a great view of the Christmas market from our room

The pillows were thin so didnt have the best sleep the first night but we asked for two extra and was fine the following night

Published on 04 Jan 2024

Nicholas

family with young children

8.0

Very good

Average hotel in great location

Location was fabulous

Rooms were too hot and aircon didnt seem to work

Published on 04 Jan 2024

Barbara

young couple

10.0

Exceptional

Beautiful location at a beautiful hotel. Updated perfectly and extremely comfortable. Would stay again.

Everything was spotless and well taken care of. Room was very spacious and comfortable. Beautiful Breakfast buffet, it had everything you could imagine.

The only downside would be the parking. We were given a parking area that was about a 10 minute walk. It was cold and miserable and later found a closer parking spot behind the hotel that would have been more convenient.

Published on 03 Jan 2024

Peggy

group

10.0

Exceptional

We couldn't have asked for a better hotel, it was perfect! Walked right out the door and there was the Christmas Market! Perfect location. Rooms were super nice and Staff was so friendly!

Published on 03 Jan 2024

Debra

family with young children

10.0

Exceptional

Best place to stay!

Great location with such helpful staff and comfy beds. The breakfast Buffett was also great. There were five of us in three rooms and we would all definitely stay here again. The picture is of the entrance to one of the best Christmas markets taken from our second floor window. It was a pleasure to stay there.

Published on 31 Dec 2023

Emmanouil

family with young children

8.0

Very good

Lovely view

1. Right in the heart of Koln. 2. In the doorstep stood a lovely Christmas market. 3. The rooms were really clean. 4. The staff was friendly and polite. 5. The parking is not really far away. However, as it is not part of the hotel, it could be a problem if you have a person with mobility needs or a baby/toddler.

1. Christmas markets last working day is on the 23/12. Noone warns the visitors that Christmas markets are closed on Christmas Eve and on Christmas Day. If we knew that, we wouldn't travel for Christmas, as everything was closed (including caf). 2. Rooms were really tight and uncomfortable. While opening the door you literally bump into the toilet's door. 3. The beds and the sink are too high. People with reduced mobility and toddlers do have a problem. However , this could easily be solved with a simple stool. We requested it but they offered it to us just for an hour or so, not for the whole trip. 4. Reduced choice of breakfast: fruits are missing, no cakes as shown in the photos. 5. Heating can not be easily adjusted from the guests. 6. No toiletries (except than a shampoo) nor slippers are provided. 7. I think that the cost of 15/night for a cot is a bit too much. I haven't encountered this to any other hotel.

(Read More)

Published on 31 Dec 2023

David

family with young children

10.0

Exceptional

Great hotel in an excellent location, the staff were brilliant especially Lucas at reception. Rooms great with a good sh

Brilliant location, very clean and excellent room

Not applicable

Published on 30 Dec 2023

Terri

young couple

10.0

Exceptional

Christmas Market trip

There was great communication before our stay from the hotel staff. Very clean, comfortable, great breakfast (and we are vegan, that was our pre-stay communication), wonderful staff and a fantastic location for the Christmas Markets. Loved grabbing a cappuccino from the cafe downstairs and heading up to the room for a mid-day break. Highly recommend!

Published on 27 Dec 2023

Matthew

family with young children

10.0

Exceptional

Unbeatable location, comfort, and value.

Fantastic location right in the heart of the city. A simple, five minute walk from the Hauptbahnhof. Terrific breakfast. Exceptionally clean and quiet rooms, and the staff is very courteous and helpful. Terrific value for the money.

We were a bit warm in the room and could not get the temperature lower.

Published on 25 Dec 2023