Citadines Marina Halong, Halong Bay

This property has been featured in "50 Best Hotels In Halong Bay ".

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Top Facilities

parking

bar

wifi

pool

food

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Deluxe Twin Room

Max 2 Adults

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The rooftop pool is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Double Room with Balcony

Max 2 Adults

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Guests will have a special experience as this double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Deluxe Two-Bedroom Apartment

Max 4 Adults

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The rooftop pool is a top feature of this apartment. This apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment features a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

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All Facilities for Citadines Marina Halong

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake-up service.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Entertainment and family services	Kids' club, Indoor play area.
Pool and wellness	Sun umbrellas, Yoga classes, Fitness centre, Fitness, Sun loungers or beach chairs.
Shops	Minimarket on site.
Activities	Cycling, Billiards.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Exclusive services	Concierge services, Free gym access.
Room Amenities	Sofa, Cots, Washing machine, Wardrobe or closet, Seating Area, Iron, Rooftop pool, Safety deposit box, Interconnected room(s) available, Ironing facilities, Air conditioning, Desk, Carpeted, Trash cans.
Food & Drink	Kitchenware, Wine glasses, Kitchenette, Coffee machine, Kid meals, Dining area, Bottle of water, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Minibar, Kitchen, Dining table, Tea/Coffee maker.
Media & Technology	Flat-screen TV, TV.
Common areas	Games room.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Bicycle rental.
Outdoor & View	Patio, City view, Landmark view, View, Quiet street view, Sea view, Balcony, Garden view.

Location & Nearby Places

Ha Long City Center (18.4 Km from city center)

Peninsula 3, Marina Ha Long, Hoang Quoc Viet Street,

15 Nearby Attractions

Dragon Park Ha Long

3.8 km

Bai Chay Beach

3.8 km

Sun World Ha Long Park

3.9 km

Tuan Chau Island

4.1 km

Bai Chay Market

4.2 km

Ha-Long-Queen-Seilbahn

4.5 km

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About This Property

Located in Ha Long, 800 metres from Marina Bay Beach, Citadines Marina Halong provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.

Guest Ratings For This Property

8.9

Based on 467 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.9

Facilities

9.2

Guest Reviews

Marianna

family with young children

10.0

Exceptional

Fantastic hotel. My children loved it and still talk about it.

We stayed at the hotel for Christmas eve and was pleasantly surprised by the buffet organised. The hotel clearly aims at high standard and it was a nice surprise. The heated indoor pool was also heated after we mentioned it was too cold (though in the end we did not use it as my son got ill). This hotel also booked our Ha Long cruise at last minute. It aims at providing luxury services and though staff still needs to learn some hospitality tricks (like serving a Prosecco cold!) they are motivated and always smiling.

Published on 04 Jan 2024

Georgia

young couple

9.0

Superb

1 night break

- New and modern hotel - Lovely rooms with great views over the bay - Quick taxi ride from the hotel to the area to catch the cruise - Excellent choice of food on the restaurant menu

- everything was great

Published on 04 Jan 2024

Adriaan

family with young children

8.0

Very good

Nice rooms, clean and helpful staff at reception. Also, they have a nice playground for children

Breakfast room is small for such a big hotel. Therefore it felt very crowded and we had to wait before we could enter.

Published on 03 Jan 2024

Cassandra

family with young children

8.0

Very good

Hotel clean. Nice staff and amenities

Ha Long town itself

Published on 03 Jan 2024

Brenda

family with young children

10.0

Exceptional

Everything

Nothing. lStaff was amazing. Facilities where excellent I would recommend to everyone

Published on 01 Jan 2024

Jacqueline

review category business travellers

10.0

Exceptional

Excellent hotel.

Excellent breakfast. Extremely pleasant and helpful staff. The facilities are wonderful. The rooms are well furnished with good amenities; mini kitchen, fridge, safe, hairdryer and flip flops. There is a spa and mini shop on site for any essentials that you may have forgotten. Food is available in the restaurant on the ground floor or in the Sky Bar on floor 30a which is accessed by it's own lift. Room service is also available.

The food in the main restaurant was adequate and reasonably priced but it wasn't very hot. It was barely lukewarm which was a great shame and unexplainable as we were the only customers in the restaurant at the time. We had food from the snack menu in the Sky Bar which was tasty. Unfortunately on one occasion we were waiting for over an hour for our food to be served. Eventually I asked when it could be expected? It transpired that they had served our food to another customer in error. Consequently we left hungry as it was too late for us to wait while they prepared the food again. An unfortunate incident as I can understand staff attempting to serve good to the wrong customer. What I can't understand is a customer accepting food that they hadn't ordered. Why would you do that? I highlight this, not as a criticism but just to make people aware of the possibility of this mistake happening. So, if you are waiting a while for your food, check with the staff sooner rather than later.

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Published on 31 Dec 2023

Games

young couple

9.0

Superb

Worth the price if you want to be in a quiet area in a beautiful modern hotel.

Clean, modern, spacious, beautiful! There is a convenience store, restaurant, spa and bicycle rental connected to the hotel. Great breakfast buffet.

Location is far away from the rest of Halong town, but its not the propertys fault of course. The indoor pool was COLD and not heated in December.

Published on 30 Dec 2023

Lloyd

young couple

10.0

Exceptional

Was a luxurious few nights

Stunning hotel and facilities. Really good food available throughout the site. Staff were amazing.

Was a little bit out of the way but not a major issue.

Published on 26 Dec 2023

Monique

family with young children

10.0

Exceptional

We got the right room but incorrect view, but after enquiry they upgraded us and a late check out. Staff and spa was excellent. It is a five star resort and you get treated as such.

Gardens and path to the sea is still under construction, but that doesnt effect the quality of stay.

Published on 19 Dec 2023

Peter

with friends

7.0

Good

Great hotel in an awkward location

The hotel is new, clean & has good facilities. Lovely outdoor pool, but squeezed between the two towers, so shaded at times. Very good gym. Social room with pool table & kids play area. Indoor pool on the top floor (quite cold water). Great rooftop bar. The ground floor restaurant (Soul Bowl) at the hotel was good but expensive.

The location is a bit challenging as there really isnt anything around the hotel. Ha Long itself is a strange location with huge restaurants catering to coach tours only. [We did find a great restaurant called Nh hng Phng Nam (NH Ngc Phng Nam)]. Ordered room service one day as it was raining all day. Tiny portions & same price as Soul Bowl.

Published on 12 Dec 2023