Ch�teau du Clair de Lune - Teritoria, Biarritz

This property has been featured in "50 Luxury Hotels In Biarritz ".

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Classic Double Castle Room

Max 2 Adults

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Featuring period furnishings, this room offers free Wi-Fi and a minibar.

Deluxe Double Castle Room

Max 2 Adults

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Featuring period furnishings, this room offers wifi, a seating area and a minibar.

Superior Family Pavillon Room

Max 2 Adults

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This room consists of 2 bedrooms. It features a private terrace and a minibar.

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All Facilities for Château du Clair de Lune - Teritoria

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Billiards, Horse riding, Hiking, Snorkelling, Canoeing, Bike tours, Cooking class, Walking tours, Golf course (within 3 km), Diving, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Soundproof rooms, Designated smoking area, Pet bowls.
Accessibility	Upper floors accessible by stairs only, Entire unit located on ground floor, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Body soap, Conditioner, Free toiletries, Toothbrush, Hairdryer, Shower, Toilet, Bathrobe.
Room Amenities	Soundproofing, Drying rack for clothing, Feather pillow, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Hypoallergenic pillow, Seating Area, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Hardwood or parquet floors, Socket near the bed, Pool with a view, Heated pool, Desk, Shallow end, Fan, Trash cans, Pool towels, Non-feather pillow, Salt water pool.
Food & Drink	Wine/champagne, Wine glasses, Dining area, Bottle of water, Room service, Refrigerator, Restaurant, Minibar, Dining table, Wine or champagne, Fruits, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Layout	Window.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Children's playground, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Massage, Yoga classes, Foot massage, Personal trainer, Back massage, Couples massage, Neck massage, Head massage, Full body massage, Hand massage, Sun loungers or beach chairs.
Outdoor & View	Terrace, Mountain view, View, Garden view, Balcony.

About This Property

Chateau Du Clair De Lune is in a 19th-century manor house located 5 km from the centre of Biarritz. Free Wi-Fi is available. The rooms are split between the manor house and the hunting lodge.

Guest Ratings For This Property

8.9

Based on 256 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.3

Value For Money

8.2

Facilities

8.9

Guest Reviews

Eric

young couple

10.0

Exceptional

Absolutely wonderful stay, next time for longer stay for sure.

Oh my goodness what a wonderful Chateau to stay in... It is owned and run by the original owners great grandson. The interior is lovely and reflects it's heritage. Our room on ground floor was large and the attached bath was huge. Beautifully appointed. The bed was large and very comfy. The bath towels thick and soft. They provide robes and slippers. They went out of their way to accommodate our needs. The casual supper, on the terrace overlooking the fountain and grounds, was very tasty. Breakfast the next morning was delightful. NOT the same ole bread, butter and lunch meats. Ordered a cheese omelette and bacon-delish! They also had very nice pastries, granola, fresh fruit and jams. Coffee with cream. I could go on and on singing their praises but you need to see for yourself. Definitely come and stay here.

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not one thing, except it was so nice we wanted to stay longer but sadly they were booked :^(

Published on 28 Oct 2023

Martin

young couple

9.0

Superb

Very friendly, kind staff. Love the park like setting. Would have stayed longer.

Breakfast was perfect. Quality buffet food

Published on 05 Oct 2023

Stephen

young couple

7.0

Good

Check-in and parking were easy. Staff were friendly and helpful. Main building was beautiful.

We stayed in the Pavilion, which is a short distance from the main building. Clean and functional but lacked the history of the main building. Price did not reflect that we stayed in a very functional room away from the Chateau. Price was too high.

Published on 01 Oct 2023

Nadine

young couple

8.0

Very good

Great venue and food but let down by staffing issues

Venue, facilities, food and dog friendly. Good parking, comfortable bed, decent shower and clean. The receptionist was working very hard to meet everyones needs single handed. She was helpful and efficient. She phoned the restaurant to ensure we got fitted in for dinner. The garden views from the Lodge were fabulous. The horses kept in the grounds made it feel very rural. The on site restaurant served superb food. The receptionist kindly extended our check out as my husband was on a conference call until 12.30. Nothing was too much bother for her. She fixed everything for us!

It felt understaffed. The receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing!) caused some delays in service. Our on line booking for the restaurant somehow got translated as a booking for the snack bar (@ 8pm at night!) and was only discovered upon check in at 6.30pm. Fortunately it could be amended. The breakfast room was pretty much unstaffed so when I would have usually ordered a second coffee at 10am (it closes at 10.30am) there was nobody left in the kitchen. The cleaner who arrived in a golf buggy at 12.40 to clean the room upstairs skidded to a halt on the gravel next to my husbands car just as he was reversing it in to load our luggage, jumped out, glared at us and started slamming around the place (clearly in a very bad mood)! It wasnt a great last interaction with the team who otherwise had been very good up to that point.

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Published on 21 Sep 2023

Rachelle

young couple

8.0

Very good

Beautiful setting

Beautiful property in lovely location Friendly staff

Attention to detail with the cleaning Little over priced

Published on 18 Sep 2023

Gary

young couple

9.0

Superb

The setting, the size of our room, the bed.

Published on 15 Sep 2023

Frederick

young couple

8.0

Very good

The grounds of the chateau are beautifully kept & the loungers by the pool are a lovely place to read a book .

The noise from the road is a bit irritating.

Published on 14 Sep 2023

Charles

young couple

10.0

Exceptional

Beautiful stay in Biarritz

Gorgeous chateau, gardens and location with fantastic attention to detail. The pool was great. We had a delicious lunch and drinks on the terrace. A wonderful setting for a relaxing and romantic break

There were some glasses and cigarette butts left on some of the tables outside from a party but this was really minor. We look forward to returning as we really loved our stay

Published on 10 Sep 2023

Tina

young couple

10.0

Exceptional

Beautiful place to stay

Lovely setting

Nothing

Published on 08 Sep 2023

Paul

young couple

9.0

Superb

Tranquil pet friendly stay in stunning surroundings

Beautiful period property. Made a nice change from staying in modern city centre hotels. Stunning grounds to walk your dogs if you are travelling with pets.

Breakfast options could be better

Published on 02 Sep 2023