Charme Hotel Hancelot, Ghent

This property has been featured in "50 Best Hotels In Ghent ".

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Top Facilities

parking

bar

wifi

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Comfort Double Room

Max 2 Adults

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This room features a seating area and flat-screen TV.Please note that the room is located on the 3rd floor and that there is no elevator in this monumental building.Please note that this room does not accommodate extra beds.

Deluxe Double Room

Max 2 Adults

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This spacious room has high ceilings.Please note that the room is located on the 2nd floor and that there is no elevator in this monumental building.

Superior Double Room

Max 2 Adults

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This spacious bedroom includes a seating area with a flat-screen TV and a luxurious bathroom.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Upper floors accessible by stairs only.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Hairdryer, Shampoo.
Room Amenities	Sofa, Trash cans, Heating, Wardrobe or closet, Extra long beds (> 2 metres), Clothes rack, Hardwood or parquet floors, Socket near the bed, Seating Area, Safety deposit box, Fan.
Food & Drink	Wine/champagne, Special diet menus (on request), Electric kettle, Kid-friendly buffet, Outdoor furniture, Bottle of water, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key access, Alarm clock.
Layout	Window.
Media & Technology	Cable channels, Satellite channels, Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Garden.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

About This Property

Charme Hotel Hancelot is located in a former baron’s town house with elegant décor, only a 15-minute walk from the Belfort. It benefits from free Wi-Fi as well as a meeting room.

Guest Ratings For This Property

7.8

Based on 1803 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.8

Value For Money

7.7

Facilities

7.6

Guest Reviews

Milos

young couple

7.0

Good

Small hotel close to city center

Fast check in, charming old style house with high ceilings & broad hallways, excellent breakfast, parking available - but you need to tell upfront, 5 min walk to city center, welcoming & helpful staff

it's an oldie style house, therefore the floors will squeak, the neighbors will be heard, the heating will be slow to act. I can imagine someone booking this and complain. My wife liked it and I'm not complaining :)

Published on 28 Dec 2023

Filip

young couple

7.0

Good

Experience Ghent as from the first step.

Located near the city centre, all is at walking distance (or public transport). You don't need your car! Very cool hotel, charming as it says. The staff is very friendly and willing to help you anytime.

No bad experience at all.

Published on 06 Dec 2023

Elizabeth

young couple

5.0

Passable

Disappointed trip away

The staff were really helpful when we complained. The breakfast was lovely.

The pictures look much better than the hotel. We had to change rooms as the curtains were falling off, it was unclean and the bathroom smelt like a public lavatory. One of the days the staff failed to keep replenishing the breakfast and we had to keep asking. But the person who normally did it was exceptional.

Published on 04 Dec 2023

Karen

young couple

8.0

Very good

A lovely stay in a charming quaint hotel.

A quaint original hotel with loads of charm. Walking distance to town centre.

No lift but thats to be expected considering its age.

Published on 28 Nov 2023

Maria

young couple

9.0

Superb

All

Nothing, maybe some maintenance work to do but it was so cool!

Published on 19 Nov 2023

Bryony

young couple

10.0

Exceptional

Warmly recommended, beautiful Ghent merchants hotel particulier.

Fantastic breakfast, super-helpful staff, couldnt have been kinder about our extremely late arrival and parking request. The building is beautiful, recalls a Wes Anderson movie.

Published on 08 Nov 2023

Timothy

young couple

9.0

Superb

Excellent choice for a few days exploring Ghent!

Superb buffet breakfast. Excellent location - easy to walk into Ghent centre. Very helpful staff and personal garage parking near hotel.

Lots of stairs if your room is up at the top, with no lift. We had not anticipated that my wife's knees were bad, but taken slowly there was no problem!

Published on 30 Oct 2023

Fabrizio

review category business travellers

7.0

Good

You have to go up quite a steep flight od stairs

Published on 20 Oct 2023

Adrienne

solo traveller

8.0

Very good

A beautiful charming hotel with super helpful staff.

I loved the old timber and the homely feel of the lobby. I loved the buffet breakfasts. I loved that I could open the windows. The bed was super comfortable. I loved the old furniture in the room. The staff were super helpful! Close to the tram stop.

The stairs to the second floor were dark. There was no nonslip mat in the bathtub.

Published on 17 Oct 2023