Carlisle Station Hotel, Sure Hotel Collection by BW, Carlisle

This property has been featured in "25 Best Hotels In Carlisle ".

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parking

bar

wifi

food

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Standard Double Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room is furnished with a desk and a seating area and provides a wardrobe and a carpeted floor. The unit offers 1 bed.

Standard Twin Room

Max 2 Adults

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Standard Single Room

Max 1 Adult

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Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room is furnished with a desk and a seating area and features a wardrobe and a carpeted floor. The unit has 1 bed.

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All Facilities for Carlisle Station Hotel, Sure Hotel Collection by BW

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Pet basket, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Hairdryer, Shampoo, Bathrobe, Slippers.
Room Amenities	Sofa, Trash cans, Non-feather pillow, Sofa bed, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Pants press.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Kid-friendly buffet, Tea/Coffee maker.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

About This Property

In the heart of the city centre, this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property.

Guest Ratings For This Property

8.1

Based on 145 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.5

Facilities

8.0

Guest Reviews

Wayne

young couple

8.0

Very good

Train strike one night accommodation Fantastic service, staff outstanding

Everthong

Nothing

Published on 04 Jan 2024

Carol

family with young children

9.0

Superb

First time stayover.

Staff on arrival and when confirming booking were wondeful, wish I could remember the names. We struggled to find hotel carpark albut helped with that too.

Room clean and some lovely modernisation had been done. But the furniture was in very bad condition I took photos of the bedside cabinets and bathroom rollerblind could do with being renewed, very small toych ups needed. Although an old building the radiator was freezing and definitely needed bleeding. We had to ask for a portable radiator. Breakfast was nice although they ran out of oj and other items and we arrived for breakfast before 9am so still very early. Option of Gluten free bread was nice but a gf cereal would have been awesome. Cereal always wins . Location is great and staff definitely made our stay. Oh and I was recommended a lovely restaurant close by and that was fantastic too. The Last Zebra

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Published on 03 Jan 2024

Barry

review category business travellers

7.0

Good

Upgraded to a nice bedroom.

A little noisy but it was Xmas!

Published on 03 Jan 2024

Keith

with friends

9.0

Superb

A great stop over hotel and a good place to stay in Carlisle.

Convenient to city centre. A relaxing and comfortable hotel. Friendly and helpful staff.

Published on 03 Jan 2024

Geraldine

group

9.0

Superb

Great value for money and would stay again.

Lovely staff,so accommodating. Bedrooms were large ,clean and comfortable. Next to the train station and a 5 minute walk to town centre.

Bathroom was dated but very clean.

Published on 02 Jan 2024

Shaban

family with young children

9.0

Superb

The staff at the hotel were amazing

Bathrooms out dated

Published on 01 Jan 2024

Elidia

solo traveller

1.0

Bad

Published on 01 Jan 2024

Joan

group

8.0

Very good

Did what it said on the tin!

Friendly staff under pressure as trains had been cancelled so hotel very busy. Room nice and warm.

Couldnt get much better for what I paid for the room.

Published on 01 Jan 2024

Mark

family with young children

8.0

Very good

Hidden vandalism

The room and the beds were very nice and comfy. The staff were great and very welcoming.

I won't say it's a dislike as such as the staff were unaware or what we found which we only stumbled upon by accident.. One of the previous guests had vandalised the walls and desk and wardrobe in the room with a UV pen. The type that only shows with a uv torch or light. The staff were brilliant and offered us another room however my son and I were not so fussed by it as it was only visible with uv. There was nothing offensive or rude so we opted to stay. I dont agree with anyone causing damage or vandalism however someone was very creative.. It wasn't a dislike for us more of a surprise worthy of pointing out to the staff. The whole stay and service was brilliant especially to say we stayed Christmas day. Highly recommend

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Published on 31 Dec 2023