Crown & Mitre Hotel, Carlisle

This property has been featured in "25 Best Hotels In Carlisle ".

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Top Facilities

parking

bar

food

wifi

pool

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Superior Double Room

Max 2 Adults

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All rooms are fully equipped with telephone, satellite colour TV and tea and coffee making facilities to make you feel at home. These rooms offer a king or super king size bed, iron and ironing board and free Wi-Fi. Some also have Sky TV.

Deluxe Single Room

Max 1 Adult

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These rooms have a three-quarter bed and are fully equipped with telephone, TV with satellite channels and tea/coffee making facilities. The room rate includes WiFi access and use of the leisure facilities.

Standard Double Room

Max 2 Adults

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These rooms benefit from a direct dial telephone, TV with Freeview, a hairdryer, tea/coffee making facilities, electric shaving point, heated towel rail, luggage stand, complimentary toiletries and WiFi. All rooms have an iron and ironing board available upon request.Please note some of these rooms are located in the Annex building

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All Facilities for Crown & Mitre Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Golf course (within 3 km).
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Toilet, Bathrobe.
Room Amenities	Sofa, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Trash cans, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Packed lunches, Special diet menus (on request), Kid meals, Bottle of water, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Wake-up service, Key access.
Media & Technology	TV, Streaming service (like Netflix), Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Transport	Electric vehicle charging station.
Pool and wellness	Hot tub/Jacuzzi.

About This Property

The Crown and Mitre Hotel is located in the centre of Carlisle city centre, with shops and local historic attraction such as Carlisle Cathedral and Castle just 2 minutes' walk from the hotel.

Guest Ratings For This Property

7.7

Based on 3892 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.9

Facilities

7.8

Guest Reviews

Deryck

with friends

8.0

Very good

Served its purpose good value for money

Beautiful building

Rooms could do with an update

Published on 04 Jan 2024

Anonymous

young couple

3.0

Poor

Disappointing

Central The breakfast staff were lovely

We had to wait in heavy rain to be answered at the gate of car park by whom I learnt was the duty manager without a hello a wave or a nod. Not a great first impression. The lady at reception was helpful and polite but again not very chirpy. The bedroom had an awful smell of moth balls. There was a white stain on the coloured throw. The shower pipe had cracked so was badly leaking everywhere. The silver shower curtain pole was brown with rust. The wood was peeling off the door. Breakfast could have been local quality produce it was poor. The price definitely did not justify the badly neglected building and the poor standard of staffing. Oh and I forgot the carpets taped up with silver tape. We waited in the bar for a drink for quite sometime when it said to go to reception if no one was present. So went to reception only to be stood there for ages aswell so gave up on the drinks. Very very poor standard.

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Published on 04 Jan 2024

Fiona

family with young children

5.0

Passable

Painful

Facilities

I slipped on wet stairs in pool area. Broke 2 toes. My child has to find ice for me to reduce swelling. Hotel gave a plaster. Had to arrange own A&E transport

Published on 04 Jan 2024

Deirdre

with friends

8.0

Very good

Comfortable bed and touch of luxury with bedding but general refurb needed

The bed and bedding were lovely - comfortable and luxurious.

Lots of signs of TLC being lacking - sticky tape over lift button, some bar seats very worn. Generally needing refurb.

Published on 03 Jan 2024

Chris

solo traveller

9.0

Superb

Exceeded expectations

Dry attentive staff. Good food

Published on 02 Jan 2024

Hopkin

with friends

10.0

Exceptional

Superb stay and we will definitely be back

Location cleanliness

Nothing

Published on 02 Jan 2024

Ellie

solo traveller

8.0

Very good

Single room bed was exceptionally comfortable. Beautiful linen and very clean room. Room was very spacious for a single. Very elegant hotel with lots of art decor.

Published on 02 Jan 2024

Elaine

solo traveller

8.0

Very good

Edwardian elegance in central location, and also warm.

The price I paid was very good value for New Years Eve. This is a very attractive period hotel, but unlike some period hotels it has a modern level of comfort. The room was lovely and warm all the time and the shower was good. The wifi was excellent. The location in the market square is perfect, very central and right next to the cathedral, but much quieter in the evening than the part of town where the other large hotels are. I would definitely stay here again.

The leg room under the desk was limited by some sort of shelf. There was a noticeable draught around the window blowing right on the bed.

Published on 01 Jan 2024