Best Western York House Hotel, Eastbourne

This property has been featured in "37 Best Hotels In Eastbourne ".

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bar

food

wifi

pool

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Standard Double Room

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

Standard Twin Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

Deluxe King Room

Max 2 Adults

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This double room's special feature is the spa bath. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a dressing room as well as sea views. The unit offers 1 bed.

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All Facilities for Best Western York House Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Beach.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area, Pet bowls.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Spa bath, Free toiletries, Hairdryer, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Dressing room, Safety deposit box, Heating, Socket near the bed, Air conditioning, Desk, Shallow end, Carpeted, Fan, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Kitchenware, Stovetop, Kitchenette, Packed lunches, Oven, Coffee machine, Special diet menus (on request), Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Kitchen, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Carbon monoxide detector.
Cleaning services	Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Flat-screen TV, Telephone, TV.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Beachfront.
Outdoor & View	Terrace, City view, Sea view.

About This Property

With an indoor swimming pool and free Wi-Fi, York House has a stunning seafront position. It is less than 400 metres from the pier, and only 20 metres from the gently sloping beach.

Guest Ratings For This Property

7.8

Based on 1824 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.7

Facilities

7.9

Guest Reviews

Sarah

solo traveller

7.0

Good

Views from room fabulous. Excellent location.

Continental buffet options were ok - bit expensive for undercooked croissants and pain au chocolat. The hot breakfast was a la carte and was alright, could be better. Staff friendly though.

Published on 02 Jan 2024

Chris

family with young children

3.0

Poor

We have been twice now not that impressed wont go back

Breakfast we enjoyed staff seemed manic or slow dishwasher not cleaning dishes well. Food good plenty of it Reception very helpful and attentive going the extra mile. Sea view lovely Shower hot and encased well

Swimming pool and changing room not looked at left to feel dirty Unfortunately damp spot in our room Cold during the night but extra blanket brought quickly shabby curtains in room breakfast dishes felt unclean dishwasher needs help.

Published on 01 Jan 2024

Danny

family with young children

10.0

Exceptional

Clean and affordable

Weather

Published on 01 Jan 2024

Stephen

young couple

10.0

Exceptional

Have stayed before which is why we returned. Staff friendly, nice bonus with the pool.

Seafront location

Published on 29 Dec 2023

Jackie

family with young children

10.0

Exceptional

Enjoyed our stay

Loved the swimming pool. Rooms were nice and comfortable bed. Breakfast nice

Too much dust on the wardrobe shelves and some blood stains on the duvet cover

Published on 28 Dec 2023

Peggy

solo traveller

8.0

Very good

Choose to stay when visiting Eastbourne as they have the added bonus of a good ( but little) indoor.

All to usual good standards.

Nothing

Published on 27 Dec 2023

Julia

family with young children

10.0

Exceptional

always believe.

I like a location and the pool inside:) Old architecture:)

Carpet :)

Published on 23 Dec 2023

Michael

solo traveller

10.0

Exceptional

Comfortable

Nice welcome from staff , happy all round

Nothing

Published on 21 Dec 2023

Leanne

solo traveller

8.0

Very good

Best stay, Best York Hotel

Cleanliness throughout. Professional friendly staff. Beautiful views. Comfortable bed.

I can't fault the establishment. Exceeded my expectations. Definitely value for money.

Published on 21 Dec 2023

Michael

young couple

4.0

Disappointing

had expected better-live quite local and never stayed before

Indoor heated swimming pool-open 0700-2130 daily; excellent facility and only other hotel that has one in Eastbourne is The Grand which is 5* and 3 times more expensive to stay at!!

Oh dear where does one start. Have sent to Hotel whole string of issues to answer and now been given 40 refund .Ranges from stained carpet by bedside /bad bed springing/very ingrained dirt on both windows/tv stand needing better wall bracket that swivels/lift did not easily function -up and down lights not working on 2nd floor/difficulty in getting down to ground floor with no clear signage to reception /instant coffee in a 3* hotel not acceptable in this day and age-should have cafetierre's IF asked for with real coffee/room thermostat far too high-switched 1 radiator off; still took 12 hours to cool down.

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Published on 16 Dec 2023