Best Western Plus Hanes Mall, Winston-Salem

This property has been featured in "23 Best Hotels In Winston Salem ".

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parking

wifi

pool

bar

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King Room - Non-Smoking

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

King Room - Disability Access

Max 2 Adults

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Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

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All Facilities for Best Western Plus Hanes Mall

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Raised toilet, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet, Additional toilet.
Room Amenities	Tumble dryer, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Tile/marble floor, Ironing facilities, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas, Smoke alarm, Carbon monoxide detector.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.

About This Property

Located in Winston-Salem, North Carolina, this hotel features an outdoor pool and a free daily hot breakfast. It offers rooms with free WiFi access and is adjacent to the Hanes Mall.

Guest Ratings For This Property

7.4

Based on 1269 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.8

Value For Money

7.7

Facilities

7.6

Guest Reviews

Marcinda

young couple

7.0

Good

Plenty of rooms open

Published on 01 Jan 2024

Lyka

family with young children

10.0

Exceptional

Awesome!

The beds

The staff should be more pleasant and accommodating!

Published on 28 Dec 2023

Ronald

young couple

10.0

Exceptional

Very enyoyable

Sevice,. Breakfast

N/A

Published on 27 Dec 2023

Holmes

young couple

4.0

Disappointing

It was uncomfortable. The front desk clerk was never at the desk. I had to pretty much scream to check in.

Nothing

The cleanliness

Published on 24 Dec 2023

Anonymous

solo traveller

8.0

Very good

It was close to the hospital where my husband was.

It was close to the Hospital where my husband was.

Traffic

Published on 17 Dec 2023

Robirta

solo traveller

7.0

Good

Adequate, but could have been much better.

Staff were very friendly, location was great, and it was clean.

The sink in my room would not drain. I also asked for a room far away from the elevator since I was there to study and work on an assignment. I was placed in a room right beside of the elevator so I constantly heard people talking as they walked down the hall and got on/off the elevator. It was so distracting. There was no instructions for the TV.

Published on 16 Dec 2023

Jessica

family with young children

5.0

Passable

Wouldnt stay again

Outdated. Especially compared to other locations very close

Published on 30 Nov 2023

Sherry

family with young children

8.0

Very good

Really nice location. The property is clean. People were friendly. Also there was room service

I think the bathrooms could have been a little better shower.

Published on 28 Nov 2023

Jerri

young couple

5.0

Passable

wet stain on the roof that looked like water damage. It made me wonder about mold contamination.

Published on 27 Nov 2023

Anonymous

family with young children

3.0

Poor

The staff was friendly but with the roaches in the room taht is why I gave it a a low rating. I hope I didnt bring an

I only liked that it was close to all the restaurants and stores and the mall

The room had a bad smell and we saw two small cockroaches that really made it a poor hotel at least for me and my family.

Published on 27 Nov 2023

Best Western Plus Hanes Mall is featured in

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$ 80 onwards

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Best Western Plus Hanes Mall

Top Facilities

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All Facilities for Best Western Plus Hanes Mall

About This Property

Guest Ratings For This Property

Guest Reviews

Marcinda

Good

Good

Lyka

Exceptional

Awesome!

Ronald

Exceptional

Very enyoyable

Holmes

Disappointing

It was uncomfortable. The front desk clerk was never at the desk. I had to pretty much scream to check in.

Anonymous

Very good

It was close to the hospital where my husband was.

Robirta

Good

Adequate, but could have been much better.

Jessica

Passable

Wouldnt stay again

Sherry

Very good

Very good

Jerri

Passable

Passable

Anonymous

Poor

The staff was friendly but with the roaches in the room taht is why I gave it a a low rating. I hope I didnt bring an

Best Western Plus Hanes Mall is featured in

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