Altstadt Hotel Krone Luzern, Lucerne

This property has been featured in "50 Best Hotels In Luzern ".

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Top Facilities

parking

wifi

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Check Room Options And Availability

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Quadruple Room

Max 4 Adults

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.

Triple Room

Max 3 Adults

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.

Double or Twin Room

Max 2 Adults

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En-suite room with a Delizio coffee maker, a minibar and satellite TV.Room with 2 single beds. A double bed is available on request.

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All Facilities for Altstadt Hotel Krone Luzern

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Accessibility	Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet.
Room Amenities	Feather pillow, Wardrobe or closet, Desk, Iron, Safety deposit box, Fan, Trash cans, Ironing facilities, Heating, Adapter, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Chocolate or cookies, Minibar, Wine or champagne, Coffee machine, Bottle of water.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service, Lockers.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Reception services	Invoice provided, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	City view.

Location & Nearby Places

Old Town (0.4 Km from city center)

Weinmarkt

15 Nearby Attractions

Old Town

0.1 km

Jesuit Church

0.2 km

Spreuer Bridge

0.2 km

Chapel Bridge

0.2 km

Musegg Wall

0.3 km

Rosengart Collection

0.3 km

See All Attractions

About This Property

Situated in Weinmarkt Square in the heart of Lucerne’s Old Town, Altstadt Hotel Krone Luzern offers free WiFi and a traditional restaurant with a summer terrace.

Guest Ratings For This Property

8.5

Based on 2353 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.4

Facilities

8.4

Guest Reviews

Boris

young couple

8.0

Very good

Fantastic location

Published on 28 Dec 2023

Coco

group

10.0

Exceptional

Extraordinary

So nice and handsome reception.

Published on 26 Dec 2023

Gerardo

young couple

9.0

Superb

Staff and location

Rooms not warm enough

Published on 25 Dec 2023

Sophie

solo traveller

8.0

Very good

Clean and pleasant hotel in an excellent location, with very friendly staff.

Amazing location, excellent view of old town from window. Bed and pillows were very comfortable, and the bathroom was very tidy with good facilities. Reception and cleaning staff were also very friendly and helpful

Curtains let quite a bit of light in

Published on 23 Dec 2023

Brendan

family with young children

9.0

Superb

Very nice hotel in the best area

Location

Published on 22 Dec 2023

Nina

family with young children

7.0

Good

Kindness goes a long way. You can always stop being nice to customers if you dont need customers.

Lucerne is a nice place for a day. Front desk staff esp the one who checked us in on Sunday, 17 Dec and Aziz.

Had a very bad experience with lady from the restaurant - we asked a favour to use the microwave for 4 mins to heat store-bought food from Coop supermarket for my daughter and she rudely said they dont have microwave. My son asked front desk staff who gladly said he could help heat it up but the lady told him not to do it for hygiene reasons. I couldnt accept the fact that a person could just lie like that just to deny the use of a microwave for few mins. I had to go back to supermarket where staff gladly heated up food for me - he was saying that most hotels help with little things like that - but not this hotel. Talk about hygiene - I woke up seeing filthy blood stains on my duvet which I asked them to change after our first night - it was only changed after asking them twice. Thankfully they changed it on our last night - 3rd night. A bit high-nosed for a 3-star to a point they make you feel they dont need your business. No value for customer service even after staying there for 3 nights. Front desk staff are nice, theyre the only reason I had given a 7, couldve been lower because the experience really left a bad taste for me and my family. Nearly ruined our stay in Lucerne which was a pretty nice place.

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Published on 21 Dec 2023

Shirley

family with young children

9.0

Superb

Upon Arrival/Departure - Check in/out was hassle free & smooth - The guy at the reception did the paper wo

Everything

Nothing

Published on 21 Dec 2023

Kelly

young couple

10.0

Exceptional

Would stay here again.

Location

A bit of noise with windows open.

Published on 21 Dec 2023

Dawn

young couple

8.0

Very good

Perfect Location

Location was perfect. Walking distance from the train station. And located in center of historal city center. Easy to walk to everything close by.

Room was a little small and bed was not very comfortable.

Published on 20 Dec 2023

Xin

family with young children

8.0

Very good

Love the Breakfast

My family and I really love the breakfast. They offer so many varieties. We were spending more time eating the breakfast before heading out. Had a nice view of the other buildings wall mural.

The room is a little small for a family of 4. It was a little squeezy for us to open our luggage. Not a big complain as I knew the layout of the room when I booked it.

Published on 16 Dec 2023