Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.)

(17 Oct, 2022)

Being professionals we always try to provide exactly the same services as committed and mentioned during our correspondence stage with a client before confirming the tour to them. And exactly the same committed services were provided to you as well but as per you we made a big mistake by remaining honest in terms of providing the same committed services to you. You didn't accept our suggested hotel even after giving assurances and we booked you in your own preferred hotel. If you didn't find your preferred hotel satisfactory then how can you blame us even if that was slightly more expensive than the earlier one. You booked a budgeted accommodation which you knew well in advance but after reaching at the hotel you expected that same hotel to be a Deluxe one. Even if you had paid us for your hotel stay, you had all the right to complain directly to the hotel about your stay experience as you were staying there onsite. But you didn't complain them directly, why ? We also spoke to the hotel and instruct them to provide their best possible services to you. Does the onus comes on us for your unpleasant stay even after booking your own preferred hotel. Also, it's better that you don't tell us how to make contracting with the hotels. We have never seen a guest like you who wishfully is trying to tarnish the image of other businesses even knowing the fact that you yourself are on the wrong side. Your negative remarks will not deter us in continuously trying to be honest and clear with all our guests and we will always try our best to give pleasant tours to our guests. Regards, Virender Atri

(20 Apr, 2018)

Dear Mr. Grewal, Thank you so much for this great feedback. I am glad you had good time travelling with us. I sincerely hope to serve you again in future. My best regards to both of you. Virender Singh Atri

(18 Jan, 2018)

Dear Mr. Raja, Many thanks for this lovely feedback. I am glad that you both had a nice time travelling with us and happy with all the services provided to you. I sincerely hope to assist you again in organizing another tour in the coming time. Wishing you both a great year of 2018. Thanks and best regards, Virender Singh Atri

(29 Dec, 2017)

Dear Roberto, Thank you so much for this great feedback. I am really glad to hear that you all had a lovely time with us and liked the services provided to you during the entire tour. I wish you all a very happy, healthy and prosperous New Year. Looking forward to see you again in India soon. Best regards, Virender Singh Atri

(13 Dec, 2017)

Dear Mr. Shalabh, Thanks very much for your feedback. We are extremely happy to hear that you had a pleasant tour with us and were happy with all the services provided to you during the tour. This delightful review is our biggest reward. We look forward to see you all again in India soon. With best regards, Virender Singh Atri

(22 Nov, 2017)

Dear Ms. Renu, Many thanks for sharing your valuable feedback. I am glad that you had a nice trip with us and were happy with the services provided to you. Hope to serve you again in the coming time. With kind regards, Virender Singh Atri