Bencia Africa Adventure & Safaris
Travel agency in Nairobi
Documents Verified for Bencia Africa Adventure & Safaris
Certificate of Incorporation
Tourism Department Certificate
Government Issued ID
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Bencia Africa Adventure & Safaris
Joined Tripcrafters in August, 2019
0 trips booked through Tripcrafters
Status: Currently Active
Nairobi, Kenya
About Bencia Africa Adventure & Safaris
Bencia Africa Adventure and Safaris is a reputable tour company specializing in unforgettable safari experiences across East Africa. With a focus on Kenya, Uganda, Tanzania, Rwanda, and Zanzibar, we offer immersive and diverse wildlife encounters, cultural experiences, and outdoor adventures. Our expert guides and well-planned itineraries ensure that travelers have the opportunity to witness the b (Read More)reathtaking landscapes and rich biodiversity of these East African countries while also engaging with local communities and learning about their customs and traditions. Bencia Africa Adventure and Safaris is committed to providing safe, sustainable, and enriching safari adventures for travelers seeking to explore the natural wonders and cultural treasures of this remarkable regions.
Address
Uganda House, Kenyatta Avenue., Nairobi, 103549, Kenya
Services Offered by Bencia Africa Adventure & Safaris
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Safari
Rating Distribution for Bencia Africa Adventure & Safaris
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Google Reviews for Bencia Africa Adventure & Safaris
Pros: I booked 11 days joiner safari in Kenya and Tanzania. You should be always aware that when you book a safari in multiple countries in Africa, you get everything perfect only in the country where (Read More) your agency is based so in Kenya everything was taken care of and went as planned. I had amazing time with my guide George. He was one of the best guides I had. He was on time for every game drive, and organised the whole group for everybody to be on time. He showed us the big 5 in only 2 days, and was amazing in finding the animals in Masai Mara. He and the cook George felt like family for a couple of days.
In Tanzania I was lucky with the best guide there- Shafy. If you are doing Tanzania, definitely ask for him. He will make your safari the best one. Long game drives, he stopped for every animal of interest long enough. Everything was taken care of very professionally. A good or bad guide can make or brake your experience. Make sure to ask for a guide with recommendations.
Our cook Rami in Serengeti and Ngoro Ngoro was amazing and more of a guide than the guide himself. He helped with everything, not just the delicious food, and he was the one talking to us, answering our questions, and giving us interesting facts. I wish he had been our guide! He was amazing and exceeded our expectations!
In Amboseli the game drives were very good, and I saw a lot of elephants and lions.
The campsites and the accommodations were very clean and good. We had giraffes and zebras in our backyard in Ngoro Ngoro. Amazing!
Cons: In Amboseli I was transferred to Bonnie, who did his job very good, but failed with the time management, and did not organise the rest of the group to be on time, so I ended up waiting, which was not nice.
I asked for water, and I was told that if I want more than 1l, the driver will be fined, but when i showed him my itinerary with 3l per person per day he agreed, but still the last day I asked him for water, he told me that he will give me, but just left. Not very polite.
To continue...In Tanzania I was transferred to 3 Wonders and after crossing the border, I was boarded on a public van, no one knew the name of my accommodation there, my pick-up was late, and I was bo (Read More)arded in a wrong vehicle with another white people, because they assumed we were together. In the last minute my pick-up arrived rushing with my name, and luckily I got to my hotel in Arusha, but for a moment it felt not right.
3 Wonders changed my itinerary without consulting with me, and cut short Serengeti, which was the highlight of my trip, and replacing it with Tarangire. I got refunded the park fee, but that was not the point. I went in Tanzania for Serengeti, and just rushed through it very fast, missing all the animal sightings.
My guide for Serengeti and Ngoro Ngoro was always late. Every single day. A pick-up at 08:30am was at noon. Every morning the group waited for him for the game drives. Every afternoon it was the same thing. Not good with timing, and this ruins your experience. He rushed through the parks, because we were always late, and only the morning game drive in Ngoro Ngoro was very good. We completely missed Serengeti in a rush. He was silent the while time, and even seemed pissed of with our questions. He got nicer and told us stories only on our last day. The tipping day. His car was in horrible condition, and had to be pushed to start a couple of times per day. Luckily because of his broken car we had to stop, and saw a cheetah kill. But it was the car. Not that he were willing to wait.
With 3 Wonders you have to be aware that your itinerary can change any time in a suitable for them way. Book more days or be more flexible. They first told me that there are no animals in Serengeti (lie), and then when I insisted on my itinerary, they confessed that they joined me a group with a different itinerary, and that’s that. No one cared what I wanted to see or what I have paid for. Go there with a big groups, and you will be just fine, the price is good, and you will get what you paid for, but I wouldn’t recommend the company for solo travellers.
After the trip we were taken to their office like hostage to demand more money than we agreed and already paid cause they decided that they didn't make enough profit! poor customer service.
Be expect (Read More)ed to pay more than the original agreed fees as they will claim it is not included, e.g. entry fees. At one point we were asked to pay for the fuel cost!
Make sure to pay yourself entry fees as we realised we have been scammed and paid more than the actual entry fee. Unfortunately only realised this after the trip when we talked with out friends who visited the same attractions
Wow thank you so much for this experience. Quality-Value
Our guide would go the extra mile to have always the best spot and to not miss the action. A whole adventure with him! And we were always so (Read More) grateful that he cared that we didn’t miss anything.
I didn’t ask a lot of my questions because I feel he didn’t really know most of the times. Which is not his fault! He was always nice and polite.
Food amazingggg so much food always. Accommodation super comfy!! Even though the one at Maasai Mara had bedbugs they were very sorry even though it wasn’t their fault. I’d suggest to change the accommodation for next time because there was no electricity at night and this is a big problem because we all like to have a phone/camera fully charged to take lots of pictures. The bed was very comfy still.
Thank you sooo much. Recommended 100% I can see how people working in this company are super nice and caring.
Had the best experience with your affordable quality and flexible services. Well maintained vehicles, excellent hospitality and wonderful drivers. Wont think twice any moment am touring around Kenya (Read More)and Tanzania.
Bencia Africa keep it up .
Good budget safari organizing company.
We booked a 4 day safari and even noone joined it happened as planed. We had a good guide/driver Mourinho and a friendly chef John who cooked us very tasty food. (Read More) A minibus and places to stay were budget type but good value for money. We saw everthing we wanted even though last day game drive was shorter than expected.