Winter the Dolphins Beach Club, Ascend Hotel Collection, Clearwater

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All Facilities for Winter the Dolphins Beach Club, Ascend Hotel Collection

Category	Facilities
Activities	Beach, Live music/performance.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Private beach area, Outdoor pool, Swimming Pool, Fitness centre, Beachfront, Pool with view, Sun loungers or beach chairs.
Transport	Accessible parking, Bicycle rental, Parking garage.

Guest Ratings For This Property

8.0

Based on 442 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.7

Facilities

8.1

Reviewers Mention About Winter the Dolphins Beach Club, Ascend Hotel Collection

Guests praised the helpful and accommodating staff, especially Mariah at the front desk, who provided information about the amenities and local attractions. They enjoyed the ocean view/balcony rooms, (Read More) private beach with chairs and umbrellas, and the heated pool. The bar had great service, and the food and drinks were reasonably priced. Some guests mentioned that the rooms were a little dated but overall satisfactory. The hotel's beachfront location and proximity to shops and restaurants were appreciated. Excellent customer service and a memorable experience were highlighted by many guests.

Guest Reviews

Anonymous

family with young children

10.0

Exceptional

Perfect getaway

Highly impressed with everything. Sweet little spot with everything you need. So clean everywhere throughout the building. The staff was exceptional!

Loved it all.

Published on 25 Dec 2023

Rhonda

young couple

5.0

Passable

The property was walking distance to a lot

Didnt like our room location as the window looked right into the parking structure. Room air conditioner needs to be replaced. Very noisy all night long

Published on 12 Dec 2023

Amy

group

10.0

Exceptional

Great expe

Location and the restaurant. Food was great!

Friendliness of the front check in staff.

Published on 09 Dec 2023

Victoria

family with young children

10.0

Exceptional

Brad was very helpful & made our vacation fabulous by offering us some upgrades!

Location great. Beach view fabulous!

Published on 09 Dec 2023

Shawna

young couple

10.0

Exceptional

Easily accessible and within a mile of all major restaurants

Beds could use some upgrading!

Published on 05 Dec 2023

John

family with young children

7.0

Good

The staff on the beach were phenomenal

I found some of the desk staff to be not as friendly as I would like

Published on 25 Nov 2023

Missy

family with young children

10.0

Exceptional

Happy

The room and the view. The people where all great and where so helpful.

Nothing at all. Was happy with everything.

Published on 22 Nov 2023

Covey

family with young children

7.0

Good

The beach access

Loud! Doors slamming all night long! Back door never completely shuts

Published on 21 Nov 2023

John

young couple

10.0

Exceptional

We had a good stay

Nice decor, pleasant staff, not sure if beach security is this hotel but both Jamie & Terry were fantastic!! If the cabanas bar is related we had exceptional service from both Krista & Jen ! Front desk staff very helpful . Cleanliness is a plus they do a great job

The pool , I have traveled to many Florida resorts/hotels that mostly do things to try and deter birds from going in the pool ? Plantings,trees,umbrellas & one of my favorite resorts uses a fishing wire/line above the pool birds never fly under it ? I am not sure the answer but the pool at some points had 5 birds bathing in it there were feathers and bird poop all unsanitary . We did not have great weather no ones fault but the few times we went to the pool we did not go in because of gulls & pigeons

Published on 19 Nov 2023