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Hotel

Tru By Hilton Jacksonville South Mandarin, Fl

Mandarin (0 kms from )

Ranked 8 out of 44 best hotels in jacksonville

8.8
(1082 reviews)

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Top Facilities

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All Facilities for Tru By Hilton Jacksonville South Mandarin, Fl

Category Facilities
Business facilities Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Facilities for disabled guests.
Safety features Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Outdoor furniture, Kid-friendly buffet, Vending machine (drinks), Vending machine (snacks).
Services Internet services, WiFi, Free WiFi.
Common areas Games room, Outdoor fireplace.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General Pets allowed, Parking on site, Free parking, Parking, Private parking.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Board games/puzzles.
Pool and wellness Swimming Pool, Fitness centre, Outdoor pool (all year), Swimming pool, Sun loungers or beach chairs, Outdoor pool, Fitness.

Guest Ratings For This Property

8.8
Based on 1082 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.7

Facilities

9.0

Reviewers Mention About Tru By Hilton Jacksonville South Mandarin, Fl

The Tru By Hilton Jacksonville South Mandarin, FL has a convenient location and friendly staff, but the breakfast options are limited. The hotel is near a busy highway, resulting in constant noise. T (Read More)he common areas are clean but not spotless, and there have been reports of smoking in the hotel. However, the staff is outstanding and accommodating to religious observers. The rooms are not as clean as expected, with various cleanliness issues found. The hotel offers nice amenities such as a business area, lounge, marketplace, and free breakfast. Overall, it's a decent value with a hipster decor, although the rooms are smaller than expected and the beds are not very comfortable. The location is safe, and there are nearby gas stations and shopping centers. Some guests had an excellent experience, praising the cleanliness, pool, breakfast, coffee, and helpful staff. However, one guest had a negative experience with rude front desk service and incorrect room allocation. Overall, the hotel is recommended for a stay in Jacksonville.

Guest Reviews

Rou
young couple
10.0
Exceptional
I would definitely stay at this hotel as long as the staff is all like Ms. Mary
The staff Ms. Mary is exceptionally pleasant and friendly.

Published on 04 Jan 2024

Rita
family with young children
7.0
Good
The hotel value the price
Clean room and good to stay at least two nights. The breakfast was nice.
Too much noise in the room, because of the old refrigerator, you need to take off the plug ! And pray for the others respect the silence in the row.

Published on 04 Jan 2024

Sarmad
young couple
10.0
Exceptional
Good things
Really a good place to stay in Jacksonville fl
Clean and professional hr

Published on 02 Jan 2024

Warren
young couple
10.0
Exceptional
Exceptional
Very friendly staff

Published on 01 Jan 2024

Carolyn
young couple
10.0
Exceptional
Very nice
Very upbeat and modern
A bit of traffic noise

Published on 01 Jan 2024

Alaa
young couple
10.0
Exceptional
Exceptional
Clean, friendly staff, good service.
N/A

Published on 29 Dec 2023

Shashikanth
family with young children
9.0
Superb
I was was a pleasant stay
Great location , excellent and helpful staff
I dont know if everyone feels the same, breakfast menu could be better with more items

Published on 28 Dec 2023

Gime
family with young children
10.0
Exceptional
Exceptional
Room very comfortable, great location, delicious breakfast, kind staff.
All good!

Published on 27 Dec 2023

Anabella
young couple
9.0
Superb
Superb
The lobby was amazing: great for working or hanging out. Lots of options
Breakfast was good but I would have wanted more options like fruit

Published on 27 Dec 2023

April
family with young children
8.0
Very good
Perfect for an overnight stay.
Staff is very friendly, hotel is clean
N/A

Published on 27 Dec 2023

Tru By Hilton Jacksonville South Mandarin, Fl is featured in

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