TownePlace Suites Fredericksburg, Fredericksburg

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Category	Facilities
Business facilities	Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & Drink	Room service.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Daily housekeeping.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool, Outdoor pool (seasonal).
Transport	Accessible parking.

Guest Ratings For This Property

7.8

Based on 28 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

8.0

Value For Money

7.7

Facilities

8.1

Reviewers Mention About TownePlace Suites Fredericksburg

The TownePlace Suites Fredericksburg received positive reviews overall. Guests enjoyed their stay, with reasonable prices, new facilities, and well-stocked amenities. The water pressure in the shower (Read More) was great, and the complimentary breakfast buffet was fantastic. Housekeeping was diligent in keeping the rooms clean. Some minor issues mentioned were a partially empty paper towel roll and shampoo bottles. The hotel staff was praised for their exceptional service, accommodation to guests' needs, and helpfulness. There were also mentions of the hotel being dog-friendly and having a comfortable pull-out bed. Overall, it is considered one of the best hotels in the area.

Guest Reviews

Serina

young couple

7.0

Good

Enjoyed the grounds, rooms were meh, breakfast good.

I liked the new couch in the room. I enjoyed the breakfast options too! Shower was decent

The rooms could definitely use more of a real upgrade like stripping old paint down and smoothing the walls for a fresh coat. As well as new carpet and countertops and bathroom vanity. I just felt like I was staying in a 90s apartment. I've stayed in a Towne Suites before, but this one wasn't the same.

Published on 18 Dec 2023

Tiffany

family with young children

1.0

Bad

I had a pleasant experience with the first two employees. The morning employees were very rude. I ha

Nothing

I had a pleasant experience with the first two employees. The morning employees were very rude. I had an issue that I booked two rooms and forgot to cancel one of the stays on bookings.com and asked if I could use that booking for the next day instead of canceling it, or if I can just use both rooms the same night, the lady said I can use the room for tomorrow the following morning. I had the most awful experience with both manager and the other larger the younger white lady working there. She was very rude kept blowing up her phone to check out was getting angry that we parked in the front to load up our stuff and she was trying to make us check out by taking all of her belongings out of the hotel and then checking back in and then following to proceeded to say there was no more rooms available when they were rooms available and then she proceeded to ban us from this hotel. This was completely unacceptable considering we had an emergency because our apartment had mold in it and we were going to have a two week stay here but with her working there she was very rude and we dont know whats going on and we would like a full refund because this was just absurd and uncalled for considering it was me my 3 kids and 2 service animals and 1 year old grand child. The younger manager also was just more concerned with flirting with the construction workers working in the property and being disrespectful.

(Read More)

Published on 17 Oct 2023

Isiah

group

7.0

Good

I never stayed there

Never stayed there

Published on 01 Oct 2023

Denice

solo traveller

8.0

Very good

Clean and comfortable.

Per friendly was convenient and clean.

Bathtub/shower could use update.

Published on 14 Aug 2023

Bongiovanni

family with young children

8.0

Very good

Clean, comfortable, well-maintained & reasonably priced.

Nice grounds, clean & updated. We felt safe & comfortable staying the night. Beds were comfortable & everything on the property was well-kept & in good condition. Good breakfast also.

Published on 13 Aug 2023

Charles

young couple

10.0

Exceptional

We've stayed there on multiple occasions as snow birds, but now we will unlikely stay anywhere else.

Staff were amazing. Check in was easy, simple and accommodating to our pets. More importantly, on check out, we left an important personal item, which the staff (Tammy) and manager (Sherry) took control of, secured and then swiftly sent on to us via UPS the next day (at our expense). They were life savers, and we will forever be in their debt.

Nothing to dislike.

Published on 25 May 2023

Linda

young couple

6.0

Pleasant

unsure I would return

outdoors nice good location pet friendly

furniture poor utensils not clean gym very poor

Published on 09 Sep 2022

Jovonne

group

8.0

Very good

Pretty good stay for the price.

Hotel was nice and the room we had was the perfect size. The staff were friendly.

Our room had a funny smell near the kitchen area so we had to get some strong spray to cover it. At night the bedroom would get very hot despite the air being on 68. It was hard for me to stay sleep. The pillows are very flat also.

Published on 04 Aug 2022

Jane

family with young children

8.0

Very good

Needs to be updated.

Breakfast was excellent, the community area was good. We were conveniently close to the National Battlefield we wanted to visit.

We didnt want a handicap accessible room but were assigned one. There was a cockroach in the bathroom when we got up in the morning. Just a worn property overall.

Published on 27 Jun 2022