TownePlace Suites by Marriott New Orleans Downtown/Canal Street, New Orleans

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for TownePlace Suites by Marriott New Orleans Downtown/Canal Street

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Wine/champagne, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Pets allowed, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Car hire.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 521 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.8

Facilities

8.8

Reviewers Mention About TownePlace Suites by Marriott New Orleans Downtown/Canal Street

Guests loved the rooftop view and friendly staff at TownePlace Suites by Marriott New Orleans Downtown/Canal Street. The rooms were comfortable and clean, and the staff was helpful and accommodating. (Read More) Some guests mentioned street noise as a drawback. The hotel's location was convenient, with easy access to the French Quarter and other attractions. The breakfast received mixed reviews. The hotel offers self-parking options, and the valet service was praised. Overall, guests were happy with their stay and would recommend the hotel.

Guest Reviews

Ronda

young couple

3.0

Poor

The location, breakfast, and the room itself.

SOME of The front desk, and housekeeping staff was HORRIBLE!! We had to ask/request for TOO MANY things, over and over....and some, til this day was never received or addressed.

Published on 03 Jan 2024

Anonymous

with friends

1.0

Bad

My stay was medicore

The location of the property was basically was only the good thing and the roof top bar.

The workers was rude. Besides one lady. Our car was parked in vallet the window got busted and also tried to take the car, we didnt get notified about the issue until 12hrs of it happening. I wouldnt recommend this place to anybody tbh.

Published on 17 Dec 2023

Jesus

review category business travellers

10.0

Exceptional

Nothing bad to say, everything was as it have to be.

Good attention and service.

No apply.

Published on 14 Dec 2023

Michele

family with young children

8.0

Very good

Room worked for my family's needs.

Comfortable beds, shower, kitchen, friendly service

Parking situation- we had to check in with no where to park at first. Then we were directed to park across the street a block up. No communication with parking payment. We were charged $20 to park on hotel bill plus we paid at the lot. There was supposedly a valet but didn't see it plus no communication about it. I did get the parking fee removed from my bill The door to the bathroom was not working well. Very difficult to adjust and close door for privacy. The bathroom faucet made noise when opening and closing. Didn't adjust with ease. Snack prices in lobby were very expensive.

Published on 11 Dec 2023

Roberto

family with young children

10.0

Exceptional

I love it.

The location and the roof top.

Everything was exceptional.

Published on 17 Nov 2023

Tonya

young couple

10.0

Exceptional

I loved the interior

The parking and accessibility to front door

Published on 23 Oct 2023

Lakenua

family with young children

10.0

Exceptional

The location was awesome, and the valet was very nice and quick. Mr. Kevin was respectful. He made you feel safe coming back in after a good time. I definitely recommend.

My only downfall was light bulbs. The lighting was poor cause a lot of bulbs were out.

Published on 16 Oct 2023

Matthieu

review category business travellers

5.0

Passable

Quite disappointing

The Valet service was great, friendly and efficient.

The bed was not comfortable, woke up with back ache the 2 mornings. The beds are quite small and it didn't really feel like a suite, but rather a double bed room. The rooftop bar attendant is very overwhelmed and serves people randomly instead of first come first served. There is no safe where you can keep your valuables. The safe parking is overpriced ($39/day) and whenever we stopped by there was no security staff, while that was the justification for that price. The other option is to pay $20 but there

Published on 15 Oct 2023

Courtney

with friends

8.0

Very good

I would stay here again because of the price, location, staff, amenities, and parking.

Perfectly located far enough away from the city center but close enough to walk. Also the street car was right across the street. Its been recently renovated I think the hotel seemed older but with updates. The amenities were nice. Bar is nice on both floors. The staff was very friendly and a nice introduction to New Orleans.

The amenities, the bars, very comfortable room, and the location

Published on 05 Oct 2023