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Hotel

The Royal Highland Hotel

Inverness city centre (0 kms from )

Ranked 9 out of 50 best hotels in inverness

7.5
(5478 reviews)

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Top Facilities

parking

bar

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All Facilities for The Royal Highland Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Activities Golf course (within 3 km), Skiing, Temporary art galleries, Ski storage.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Packed lunches, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press.
Services & Extras Key access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Board games/puzzles.
Transport Accessible parking.

Guest Ratings For This Property

7.5
Based on 5478 Reviews
100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.8

Facilities

7.5

Reviewers Mention About The Royal Highland Hotel

Guests highly recommend The Royal Highland Hotel for its welcoming staff, grand decor, and warm atmosphere. The location next to the train station is convenient, with spacious rooms and good amenitie (Read More)s. The hotel has a traditional Scottish feel, with a good restaurant and bar. Guests appreciated the safety of the hotel and its proximity to local amenities like restaurants and live music venues. Direct booking offers better deals.

Guest Reviews

Richard
review category business travellers
2.0
Very poor
Do not stay here, do not eat here, do not drink here. Needs a major overhaul of hotel and staff.
Location is handy if you have an early train, thats if you get some sleep!
Over priced, abused, dated, smelly rooms and rude staff. Picture of prince Andrew in hallway. Lighting in hallway defective strobe effect Front of house not very polite. Very dated decor Strange noises in the night, creaking floors, pipes, party goers, Rooms were very tired and abused, windows rotten, wallpaper peeling from walls Smelled damp The worst was the bar and restaurant manager, never have I felt so unwelcome or offended in a place of hospitality, it's no wonder the place had next to no customers.

Published on 04 Jan 2024

Brian
group
8.0
Very good
Very good
GREAT CHARACTERFUL HOTEL, WITH EXCEPTIONAL STAFF MAKING YOU FEEL AT HOME. DINNER INCLUDED ON 1 NIGHT AND WAS FANTASTIC AND PERFECT LOCATION

Published on 03 Jan 2024

Jessie
solo traveller
8.0
Very good
Very good
Lovely room. Ash restaurant good for dinner.perfect location for train.

Published on 03 Jan 2024

Henry
young couple
9.0
Superb
Hogmanay
Location Good sized room
Hard pillows and could do with new windows

Published on 03 Jan 2024

Anne
with friends
9.0
Superb
Lovely stay. Great location. Good food
Location.
Decor a bit dated

Published on 02 Jan 2024

Serena
solo traveller
6.0
Pleasant
Not sure Id stay again
Entrance and public areas were lovely and very grand. Great location right in the town centre.
Superficially looks very nice but room was small for the cost (I paid over 115 per night) and run down and tired (flaking paint work, old wall heaters, stained walls, holes in bedding, fixings left in bathroom wall where a shelf has been removed etc.) It included a buffet-style continental breakfast but no cooked breakfast option. No room service that I was aware of. I was placed in a room with an adjoining room with door and could hear EVERYTHING from the next room. At one point I was awoken due to a rustling sound which I thought was in my room. Parking is an absolute nightmare. On the first day I had to park in a multi-storey and trudge all luggage through town to the hotel. Parking cost an additional 15 on top of the nightly hotel costs so be aware of this. I was on a 3 week long road trip over Christmas and had to leave valued items and presents in the car which was stressful. There could be much better communication about these things beforehand to help support planning and avoid stress on arrival, instead of the short mention of limited parking in a message. I specifically look for hotels with parking and was only notified after booking that the spaces were very limited and could not be booked out in advance. This completely ruined my first day and I spent a long time researching safe, nearby parking rather than relaxing. I paid the price for a room for 2 which included a cocktails and dinner on the first night. As I was solo travelling, I only received vouchers for myself even though the deal was for two. I assumed that I would still receive vouchers for 2 so that I could take a friend to dinner (since paid for) or at least a drink but sadly no. I ended up having dinner on my own and meeting my friend later. This was supposed to be a treat for myself on an otherwise budget trip and I was left disappointed. I wish Id have booked a cheaper room elsewhere and taken us to a nice restaurant in town instead. Thank goodness the locals in Inverness are lovely.

Published on 02 Jan 2024

Elaine
family with young children
9.0
Superb
Great place to stay.
Lovely hotel, clean, warm, good food, had a high te and booked for dinner in the evening ... Great staff x
Being given bedroom next to laundry, was a distinct smell, however, lady at desk gave us another room straight away, she was lovely and helpful as was all the staff.

Published on 01 Jan 2024

Patrik
young couple
10.0
Exceptional
History & Comfort
Location just on Train Station.Nice design, oldest Hotel in Inverness built 1856. Great winter price,food,and people. Highly recommended .

Published on 01 Jan 2024

Aquatics
young couple
3.0
Poor
Poor
The food was good apart from breakfast it was terrible
Breakfast it was terrible

Published on 31 Dec 2023

Tracey
young couple
9.0
Superb
Superb
Nice and central can park at the door if there's a space nice warm Cosy building

Published on 31 Dec 2023

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