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The Ramsey Hotel and Convention Center

Chalet Village (8 kms from Sugarlands Distilling Company)
3230 Parkway P.O. Box 1383 - Show on map

Ranked 13 out of 46 best hotels in pigeon forge

8.2
3729 reviews

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Room Types Available

Classic Two Queens
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    This room features a flat-screen cable TV, refrigerator and microwave. A coffee maker is included. In the bathroom you will find complimentary toiletries.

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    Deluxe King Room with Sofa Bed
  • Max 3 Adults
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  • 2 Photos available
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    Featuring a sofa bed, this room features a flat-screen cable TV, refrigerator and microwave. A coffee maker is included. In the bathroom you will find complimentary toiletries.

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    King Room Mini-Suite with Jacuzzi & Fireplace
  • Max 2 Adults
    •
  • 1 Photo available
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    Featuring a spa bath and fireplace, this room features a flat-screen cable TV, refrigerator and microwave. A coffee maker is included. In the bathroom you will find complimentary toiletries.

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    Queen Room Accessible with Grab Bar Bathtub
  • Max 2 Adults
    •
  • 1 Photo available
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    This mobility accessible room features a roll-in shower with shower chair and wider doorways. A flat-screen cable TV, refrigerator and microwave are offered. A coffee maker is included. In the bathroom you will find complimentary toiletries.

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    Two Bedroom Family Suite
  • Max 5 Adults
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  • 1 Photo available
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    Featuring two separate rooms, this suite offers a flat-screen cable TV, refrigerator and microwave. There is a sofa bed in each room. A coffee maker is included. In the bathroom you will find complimentary toiletries.

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    Queen Accessible with Roll-In Shower
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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    Guest Ratings For This Property

    8.2
    Based on 3729 Reviews
    100% verified reviews

    Comfort

    8.55

    Cleanliness

    8.53

    Value For Money

    8.17

    Facilities

    8.41

    Reviewers Mention About The Ramsey Hotel and Convention Center

    The Ramsey Hotel and Convention Center received positive reviews for its friendly and helpful staff, clean rooms, comfortable beds, and Christmas decorations. Some guests had issues with noisy mini f (Read More)ridges and older heating/air-conditioning units. The hotel offers free wifi, breakfast, a large indoor pool, hot tub, workout room, and vending machines. Guests appreciated the nearby activities and experienced excellent customer service, with specific mentions of Donna and Paula. Some guests enjoyed the clean rooms, hot showers, and good breakfast, though one complaint was made about a chilly pool. Overall, the hotel provided a welcoming and family-oriented atmosphere.

    Guest Reviews

    Tonya
    young couple
    10.0
    Exceptional
    A wonderful stay.
    The atmosphere at check-in was just fantastic. It was decorated for the holidays and I especially enjoyed the music and overall atmosphere. It was just perfect. The buffet was just absolutely fantastic. The kitchen and wait staff were non-stop organizing and cleaning to make sure everyone was served in a timely manner.

    Published on 02 Jan 2024

    Tammy
    family with young children
    8.0
    Very good
    Nice stay
    The breakfast was pretty good. Lounge area where breakfast is was nice. Room was comfortable and clean. Pretty good location. Although you couldnt walk to anything in town. You have to drive. Pool area was nice too!
    The guy at registration was kinda rude. Not very friendly and just acted like we were bothering him. The other people at the counter were nice. And rest of the staff were nice. Also would be nice if bar/lounge area had been open on New Years Eve or if theyd had a New Years Eve party at the hotel.

    Published on 02 Jan 2024

    Brian
    family with young children
    8.0
    Very good
    Friendly staff and clean comfortable rooms.
    Everyone was very friendly and loved the Christian music.
    Not a fan of all the dogs at the hotel

    Published on 01 Jan 2024

    Kimberly
    solo traveller
    9.0
    Superb
    Superb
    Good location

    Published on 01 Jan 2024

    Melissa
    family with young children
    8.0
    Very good
    Great time
    Location was great. The kids loved the indoor pool and nightly movies and popcorn
    Some cosmetic things as they seem to be renovating. Had trouble getting towels

    Published on 01 Jan 2024

    Paula
    family with young children
    8.0
    Very good
    It was fun
    Location and Christmas decorations
    Rooms A little dated/old

    Published on 31 Dec 2023

    Jessica
    young couple
    9.0
    Superb
    Overall, we had a great stay and would stay again.
    The room was clean and the bed comfy. We had everything we needed. Loved the eucalyptus spearmint Bath & Body Works toiletries.
    My husband was not fond the eggs. They're not fresh eggs, but powdered eggs. There's a great selection of breakfast items though and you're sure to find something to suit everyone. Also, the doors could stand to be sound proofed. We could hear teenagers running up and down the hallway at 1am sounding like a herd of elephants giggling and laughing which is annoying when you're trying to sleep.

    Published on 31 Dec 2023

    Christine
    family with young children
    6.0
    Pleasant
    Overrated
    The room was clean upon arrival. Breakfast was good and location was good too. The lobby was decorated very well for Christmas!
    The hot tub was murky with green water, housekeeping forgot to come one day when we needed necessities, vending machines did not work, beds were firmer than expected. The hotel was pretentious.

    Published on 30 Dec 2023

    Joyce
    with friends
    5.0
    Passable
    DEFINITELY DISAPPOINTED
    Pool/Breakfast
    MY ROOM, I booked a handicapped room for shower walk in services. My room had rust all over the towel holder, toilet was coming apart. My shower head where water controls was had water shooting out of it. Bathroom floor was soaked!! I didnt complain because there were NO VACAYS!! I paid $479 for 2 night stay and definitely would not recommend it to anyone.

    Published on 30 Dec 2023

    Sabrina
    family with young children
    8.0
    Very good
    FAMILY STRESS FREE CHRISTMAS
    THIS WAS OUR 2ND STAY. WE LOVED THE LOCATION AND THE STAFF IS AWAYS FRIENDLY AND INVITING. LOVE THE ATMASPHER AS WELL. SHOWER IS AMAZING AND ROOM IS SIZED WELL.
    THE BEDS ARE CRAZY HARD AND AFTER THE 1ST NIGHT ALL 4 OF US HURT. AFTER 3 NIGHTS WE WOULD NOT HAVE MADE IT A 4TH. THE BREAKFEAST WAS OK HOWEVER A LOT OF STUFF THAT WAS MENT OT BE HOT WAS COLD. WE ONLY ATE 2 OF THE 3 DAYS WE WERE ALLOWED TO. I AM EXPECTIONG THESE THINGS TO BE ADDRESSED DURING THE RENOVATION THAT IS COMING SOON!

    Published on 29 Dec 2023

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