The Ponce St. Augustine Hotel, St. Augustine | Photos, Reviews & Deals @Holidify

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All Facilities for The Ponce St. Augustine Hotel

Category	Facilities
Activities	Golf course (within 3 km).
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Heating.
Food & Drink	Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Reception services	ATM/cash machine on site, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Sun loungers or beach chairs, Fence around pool.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.7

Based on 2439 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.8

Facilities

7.8

Reviewers Mention About The Ponce St. Augustine Hotel

Guests rave about their amazing stays at The Ponce St. Augustine Hotel, praising the personalized service and comfortable beds with quality linen. The location is highly favorable, away from congesti (Read More)on but still easily accessible to the main strip via a trolley. The hotel is described as a hidden gem with a friendly and helpful staff. Some guests mention the train in the back, but it is not a major inconvenience. Overall, the hotel is clean, affordable, and provides a great experience.

Guest Reviews

Yurima

young couple

10.0

Exceptional

Excellent.

Published on 04 Jan 2024

Richard

young couple

10.0

Exceptional

Room & View

Published on 03 Jan 2024

Oviana

family with young children

5.0

Passable

The bathroom is very small, tight. The water in the sink didnt smell fresh, bad taste. I feel we paid a high price for our stay for the condition of the room.

Published on 03 Jan 2024

Tania

young couple

1.0

Bad

I payed for breakfast and then they told me that the restaurant is closed

Published on 02 Jan 2024

Adam

young couple

1.0

Bad

Forget that place terrible and I said that in a nice way

Walked into the room room walls were dirty door was dirty floor was dirty, shower shower was dirty if I couldve got a refund I wouldve took it and ran will never stay there again disgusting dumpster right out of the room soon as you open the door in front of you disgusting my friend stayed in 126 room they said the same thing I was in 129 never ever will stay there again

Everything dirty and disgusting

Published on 31 Dec 2023

Maggie

with friends

1.0

Bad

Sucks

How close it was to down town

The TV and phone didnt work and when we tried to get it fixed the staff were very rude and didnt fix the issue

Published on 31 Dec 2023

Ice

young couple

9.0

Superb

Customer servuce

How early the restaurant closed.

Published on 30 Dec 2023

Shawna

young couple

3.0

Poor

Great place to stay for the most part...

We came for a quiet nights stay..... Not a chance... 1st floor by main door, children up n down the walkways yelling n screaming (having fun-kids) BUT...... I was on vacation away from the noise.... Maybe put all the children on one side & couples away from all the loudness?

Published on 28 Dec 2023

Brandi

solo traveller

3.0

Poor

I wouldnt recommend

It was centrally located in historic St Augustine, making travel and sightseeing easy

It is very rundown and sketchy. The old AC unit was putting out moldy air that immediately impacted my sinuses. Its right next to the railroad tracks with trains coming through and waking you at 0230 and 0400 in the morning.

Published on 20 Dec 2023