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The Kensington Hotel

Downtown ann arbor (0 kms from )
3500 South State Street - Show on map

Ranked 10 out of 25 best hotels in ann arbor

8.1
568 reviews

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Room Types Available

King Room
  • Max 3 Adults
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  • 1 Photo available
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    This double room has air conditioning and satellite TV.

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    Double Room with Two Double Beds
  • Max 4 Adults
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  • 2 Photos available
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    The spacious double room provides air conditioning, a coffee machine, a seating area, a wardrobe and a TV. The unit offers 2 beds.

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    Executive King Room
  • Max 4 Adults
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  • 1 Photo available
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    This suite is air-conditioned and features a seating area with a TV, a coffee machine, a wardrobe and heating.

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    King Room - Disability Access/Non-Smoking
  • Max 4 Adults
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  • 2 Photos available
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    This triple room is air-conditioned and features a seating area with a TV, a coffee machine, a wardrobe and heating. The unit offers 1 bed.

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    Double Room with Two Double Beds - Mobility Access
  • Max 4 Adults
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  • 2 Photos available
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    This room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.

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    King Room with Balcony (2 Adults)
  • Max 4 Adults
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  • 1 Photo available
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    This triple room features air conditioning, a coffee machine, a TV and a balcony. The unit offers 1 bed.

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    Executive King Room with Sofa Bed
  • Max 3 Adults
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  • 1 Photo available
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    This suite is air-conditioned and features a seating area with a TV, a coffee machine, a wardrobe and heating.

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    King Room - Disability Access
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    View Deal
    The spacious double room provides air conditioning, a coffee machine, a seating area, a wardrobe and a TV. The unit offers 1 bed.

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    Double Room with Balcony
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    A seating area with a TV, air conditioning and a balcony are featured in this spacious double room. The unit offers 2 beds.

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    Suite
  • Max 4 Adults
    •

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    This suite is air-conditioned and has a seating area with a TV, a coffee machine, a wardrobe and heating.

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    The Kensington Hotel is featured in

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    Guest Ratings For This Property

    8.1
    Based on 568 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.64

    Value For Money

    8.08

    Facilities

    8.43

    Reviewers Mention About The Kensington Hotel

    The Kensington Hotel received positive reviews for its stunning Grand Ballroom, helpful staff, delicious food, smooth room block, and great Sunday brunch. The hotel itself was nice and close to downt (Read More)own, with excellent staff and amenities, although some guests mentioned small bathrooms and slow-running pipes. The hotel was recommended for its room conditions, service, facilities, and especially the huge pool. It was also praised for hosting events, such as the "Casino Night" social outing and a rehearsal dinner after a power outage. The rooms were nice with useful amenities, but there were minor complaints about the TV guide and coffee. The hotel staff, particularly the banquet staff, were attentive and accommodating, providing good food and running events smoothly. Overall, guests were pleasantly surprised by their experience at The Kensington Hotel.

    Guest Reviews

    Katrina
    with friends
    10.0
    Exceptional
    Very accommodating and staff was great
    Loved the bar and room was nice
    N/a

    Published on 02 Jan 2024

    Lindsay
    young couple
    7.0
    Good
    Good
    Pool and hot tub might be the best in the state
    The shower and rooms left a lot to be desired

    Published on 27 Dec 2023

    Danielle
    young couple
    10.0
    Exceptional
    Stayed for a night to go to a concert beautiful facility and friendly staff
    Clean and beautiful
    Nothing loved it

    Published on 07 Dec 2023

    Jessica
    solo traveller
    9.0
    Superb
    Home for the Holidays & The Kensington was a gift!
    The location is perfect due to its accessibility to I-94. It is also right across the street from the mall and several restaurants. The room was well-lit and the bed was comfortable. I also loved that they were able to accommodate my requests (high floor, away from elevators and ice machines). That level of customer service was certainly appreciated!
    The bathroom could use some updating and I feel like it wasn't as clean as it should have been due to my having found stray hairs in the shower, a chip on the toilet lid, and the grout around the tile being less than stellar - that was a bit off-putting at first blush. Finally, the pillows are extremely soft. If there were a way for guests to have firmness options, that would be fantastic.

    Published on 28 Nov 2023

    Wendy
    solo traveller
    7.0
    Good
    Its a nice hotel but overpriced for what you get especially since its not real modern.
    Good location, clean, comfortable bed
    Overpriced, bottle of shower gel in shower was empty

    Published on 27 Nov 2023

    Richard
    solo traveller
    10.0
    Exceptional
    Exceptional
    Very pleasant staff.

    Published on 20 Nov 2023

    Hartman
    young couple
    8.0
    Very good
    It was good other than how far from the elevator it was
    It was ok
    We had asked for a handicapped access room. Room 361 was way at the end of the hall which was ridiculous.

    Published on 16 Nov 2023

    Courtney
    family with young children
    2.0
    Very poor
    Bring bug spray and an ultra-violet light
    We loved the front desk staff. They were very sweet. The hotel was very quiet.
    It felt more like camping with all of the different species of bugs we encountered. The pool had silverfish and poop in it and there were ants crawling on the pool deck. The water was murky. Needless to say, my kid was super sad. We also had to change rooms when we arrived because our first room was dirty, stool left in the toilet, and a white crusty substance on the lounge chair.

    Published on 16 Nov 2023

    Michelle
    family with young children
    3.0
    Poor
    Slightly disappointing
    The highlight of the visit was the pool. Very nice to be able to enjoy a warm swim in such chilly weather.
    My first night the room we were given had no ac/heat. When I went to the front desk the poor girl attempted to explain but obviously didnt understand why exactly the room didnt have heat. I was upset because clearly they knew about the issue but didnt say anything till I came to complain. I was given a dirty space heater. Room stayed chilly as a space heater just isnt enough for this weather. The next morning Katie resolved that issue for me very quickly by putting us in another room. A comfortable enough stay after that was taken care of till I was loading my things in my car and returned back to the room to use the restroom, etc. and maintenance? had already entered into the room and acted like I was crazy for being there. Asking me what I needed. It was around 8 am. I was under the impression checkout was 11. Weve stayed here before with no issues its our preferred hotel when we come to visit but I saw a decrease in the quality this time Im very unhappy with.
    (Read More)

    Published on 15 Nov 2023

    Alexandra
    young couple
    2.0
    Very poor
    Never again
    It looked pretty. The bed was as comfy as the one I own.
    Oh boy. Everything else was like staying in a cheap motel off the highway, except they've got their noses in the air about it, and they don't serve breakfast. Those little things that are listed on their website to make the price worth it? A glass of champagne checking in, fluffy robes, bottled water in the room, nice TVs, breakfast? Yeah, it has NONE of that. None.

    Published on 14 Nov 2023

    Top Facilities

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    Pets allowed

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