The Close Hotel, Cheltenham | Photos, Reviews & Deals @Holidify

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All Facilities for The Close Hotel

Category	Facilities
Activities	Bike tours, Walking tours, Golf course (within 3 km), Horse riding, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Pet basket, Non-smoking rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security	Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Trouser press, Daily housekeeping.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Reception services	ATM/cash machine on site, Express check-in/check-out, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.0

Based on 1002 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.5

Facilities

9.1

Reviewers Mention About The Close Hotel

The Close Hotel received glowing reviews with guests praising the spacious and well-appointed rooms, delicious breakfast, and warm and welcoming staff. The central location was ideal for exploring Ch (Read More)eltenham, and guests felt well taken care of. With a high level of comfort and thoughtful touches like rose petals on the bed, many guests expressed a desire to return, making the hotel their go-to escape for relaxation.

Guest Reviews

Suzanne

review category business travellers

10.0

Exceptional

Fabulous friendly hotel, perfect location and delicious food.

A genuine warm welcome and beautiful hotel with delicious food. Fab location in the heart of a stunning market town.

Nothing it was all perfect

Published on 02 Jan 2024

Steven

young couple

9.0

Superb

Lovely hotel, will definitely return.

Food, dinner and breakfast were excellent. Great room for the price. Lovely location.

Parking limited.

Published on 23 Dec 2023

Kate

young couple

9.0

Superb

Great value, staff were wonderful - especially Emmanuel who really went above and beyond to make sure we were well looke

The building was beautiful and felt so Christmassy.

Published on 22 Dec 2023

Denise

young couple

8.0

Very good

Excellent location for the town, perfect for a short Christmas break.

The hotel was lovely, especially decorated for Christmas it was very welcoming and festive. The room was spacious, clean and including a lovely selection of teas, coffees and a few treats. The bathroom was a good size too and included full size toiletries. We had breakfast included of which there was a selection of cereals, pastries, fruit and juices to help yourself to and a lovely range of cooked options from porridge, kippers, avocado on toast to a full English option. The staff, especially on reception were all very pleasant, welcoming and friendly.

I had a festive afternoon tea booked for the 2nd day which was a bit of a let down, it included a mini mince pie, a turkey and cranberry sandwich and I had a cracker on the table. Ive had much better for much less . The only problem with the room was that the water pressure for the shower was very low but it is an old property and we were on the top floor. It was a little different to find the parking around the back of the property as we arrived when it was dark and there was no clear signage.

Published on 22 Dec 2023

Ronald

young couple

10.0

Exceptional

Wonderful Cotswold getaway!

Perfectly located, OUTSTANDING STAFF, great onsite dining, lovely historic building.

To be honest, nothingit was a lovely stay.

Published on 21 Dec 2023

Michael

family with young children

8.0

Very good

Pleased

The Close Hotel is clean and cosy.

Food and food service could be better.

Published on 20 Dec 2023

Dorothy

young couple

9.0

Superb

Great location for a festive break. Very Christmassy. Staff lovely and helpful.

Spotless and very well appointed and decorated

Nothing,

Published on 19 Dec 2023

Alison

young couple

8.0

Very good

Lovely looking hotel. Spacious and comfortable room. Good food in the restaurant in the evening and a good selection for breakfast.

We didn't find the hotel particularly welcoming or especially friendly which was a shame. Otherwise, it was a great place.

Published on 18 Dec 2023

Susan

family with young children

10.0

Exceptional

It is a very comfortable hotel while being slightly quirky

Nothing

Published on 18 Dec 2023

Paul

young couple

9.0

Superb

A comfortable and upmarket hotel in the centre of Tetbury.

A comfortable and upmarket hotel in the centre of Tetbury. It is warm, welcoming and the staff are particularly friendly and helpful. The rooms are very clean and well appointed. Usefully for the centre of Tetbury it has a car park. The building is historic and interesting and it has been refurbished to the highest standard whilst retaining its original features.

The room rates and bar prices are on the high side, so it was cheeky to be advised that we could check in early at 2pm for an extra 20.

Published on 17 Dec 2023