The Castle Inn Hotel by BW Signature Collection, Keswick, Ambleside

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All Facilities for The Castle Inn Hotel by BW Signature Collection, Keswick

Category	Facilities
Activities	Mini golf, Tennis court, Golf course (within 3 km), Fishing, Table tennis, Tennis equipment, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Shallow end, Heated pool, Safety deposit box, Heating, Pool cover.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Kid meals, Outdoor furniture, Packed lunches, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Picnic area, Garden.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Indoor play area, Board games/puzzles.
Pool and wellness	Hot tub/Jacuzzi, Steam room, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.6

Based on 2054 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.6

Facilities

8.1

Reviewers Mention About The Castle Inn Hotel by BW Signature Collection, Keswick

The Castle Inn Hotel by BW Signature Collection in Keswick offers clean, comfortable rooms with good amenities. Some guests enjoyed upgrades, spacious suites, and dog-friendly accommodations. The hot (Read More)el has a lovely location with nearby activities and spa facilities. However, there were mixed reviews on the comfort of the beds, the need to book for meals, and slight cleanliness issues. Overall, guests appreciated the friendly staff and enjoyable stay.

Guest Reviews

Chrisp

family with young children

10.0

Exceptional

An enjoyable stay at a hotel that was a little unusual

Rooms were very good, breakfast and dinner service and food good. Excellent swimming pool

A little quirky with rooms a bit hard to find because of the labyrinthine layout of the much extended hotel. But this sort of added to the hotel's charm!

Published on 04 Jan 2024

Beer

family with young children

8.0

Very good

Apart from the restaurant- great.

The hotel was lovely. Quiet and in a really lovely location near to Keswick. The room was lovely and the bed was really comfortable, a bit of a welcome surprise . The pool was great and myself and my family made good use of it whilst we were there.

Although The Tavern Restaurant was nice I found the service poor. My grand children didn't get their meal on our second night even though we ordered with ours and by the time they got it they were passed caring and we were long finished Brought this up on paying and was told by the bar staff they would give a discount - 3 of a 110 pound bill. POOR!!!!!!!!!!!!! Nowhere else to eat nearby so feels like they can do what they want and charge what they like!

Published on 03 Jan 2024

Julian

young couple

10.0

Exceptional

Would definitely recommend it and Ill be back

Super clean, very comfortable and great facility

No fridge in the room

Published on 03 Jan 2024

Graeme

young couple

9.0

Superb

Friendly well-located hotel with good sized pool and spa facilities. Plenty parking and great staff!

Breakfast was average and as you would expect at a mid-range hotel. The staff were very hard working, diligent and we noticed working very long hours. They were all very helpful, polite and smiling when under pressure.

Evening dinner is awful! It is obvious that evening dinner is supplied as an expectation and not as something that the hotel is wanting or promoting it is doing. The menu was basic but ok. The food quality was the cheapest and was cooked to the minimum requirements. This is the second stay at the hotel and dinner was not good the first visit, but we were tired after a days walking so decided to try again and it was actually awful this time.

Published on 03 Jan 2024

Jillattar

group

8.0

Very good

Lovely 2 night break over new year, our suite was very large and good views.

Rooms beautiful and spa good. Breakfast was very good.

Short staffed at breakfast time and a couple of items ran out.

Published on 03 Jan 2024

Derrick

young couple

5.0

Passable

The barmaid Jemma was exceptional the kitchen staff were nice .

The cheese board was a disappointment the breakfast the same.over priced Think your staff over worked.wouldnt recommend it for new years eve. Sad because the place has potential.

Published on 03 Jan 2024

Agnes

young couple

7.0

Good

New year

New years meal superb .room great.lovely place ,and surrounding s

Hotel was cool and there was no atmosphere ,considering it was new years eve , there was no music ,.there was a vrty good piper but it was only 7 30 and he didn't stay long .disappointing .

Published on 02 Jan 2024

Tina

young couple

10.0

Exceptional

New year

The overall stay was a very nice and relaxing

The food

Published on 01 Jan 2024

Stephanie

family with young children

8.0

Very good

Excellent location and food was very good.

30 charge for our dog, nothing provided - bowls dog bed etc which we have always had provided by other hotels

Published on 01 Jan 2024

Christine

young couple

9.0

Superb

Christmas break

Rooms are clean and comfortable, great leisure facilities, lovely pool.

I was disappointed in the food. Breakast is not too bad, though room for improvement where quality is concerned. The mains in the restaurant were very bland and lacked choice.

Published on 01 Jan 2024