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Hotel

The Borough Lancaster

Lancaster city centre (0 kms from )

Ranked 14 out of 40 best hotels in lancaster

8.6
(1488 reviews)

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All Facilities for The Borough Lancaster

Category Facilities
Activities Live sport events (broadcast), Themed dinner nights, Bike tours, Live music/performance, Walking tours, Golf course (within 3 km), Stand-up comedy, Pub crawls, Cycling, Hiking.
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Soundproof rooms, Designated smoking area, Family rooms, Higher level toilet, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Sun terrace, Garden.
Reception services ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking, WiFi available in all areas.
Transport Accessible parking, Electric vehicle charging station, Street parking.

Guest Ratings For This Property

8.6
Based on 1488 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.6

Facilities

8.8

Reviewers Mention About The Borough Lancaster

The Borough Lancaster received positive reviews for its attentive service, delicious food like fish and chips, lamb steak, plum crumble, and ABK beer. Customers appreciated the relaxed atmosphere, fr (Read More)iendly staff, and well-presented meals. Some mentioned experiencing busy periods affecting service quality, while others noted the need for better heating in the dining area. Overall, guests enjoyed their dining experiences and expressed intentions to revisit.

Guest Reviews

Patricia
young couple
9.0
Superb
friendly good location for us meeting grandaughter at lancaster uni
lovely warm room cosy for the cold weather we had breakfast great we had an evening meal for us and grand- daughter which was really nice and a bottle of reasonabilly priced wine no hot water on second night but the hotel had the trades in to get it fixed within a few hours
stai rs but not too bad got a bit of exercise after fab breakfast

Published on 04 Jan 2024

Paula
family with young children
9.0
Superb
Superb
Lovely room, friendly staff, excellent breakfast
Tea/ coffee facilities, only one teabag/ coffee each provided. Not a big issue & I'm sure another would have been provided if asked

Published on 03 Jan 2024

Cdowse
young couple
8.0
Very good
Manager was very helpful when we ask if she can print some docs.
Comfy Bed and nice furnitures.
Need the teabags, Sachet drinks on separate container - putting it inside the cup is unhygienic. Sleepers are not available. The handwash / body soap pumps are broken.

Published on 02 Jan 2024

James
family with young children
9.0
Superb
Fab location, spotless rooms lovely host and staff friendly and smiley. Lovely breakfast
Went for New years Eve couldn't have been a better location.staff all lovely, rooms spotless, breakfast lots of choice and loved we could go from 8am to 12 noon not to early when everyone was up late the night before. No complaints
Nothing

Published on 02 Jan 2024

Stephen
young couple
9.0
Superb
Lovely place to stay. Pleasant staff, good food(bit pricey), clean, comfortable and a great place to have a drink or eat
Clean, warm, welcoming, comfortable.
Nothing.

Published on 01 Jan 2024

Colin
young couple
8.0
Very good
Ice rink queen
Comfortable as always

Published on 31 Dec 2023

Karen
young couple
9.0
Superb
Superb
Excellent stay

Published on 31 Dec 2023

Simon
family with young children
9.0
Superb
Really welcoming staff, and always helpful and cheerful
It suited our needs and the staff were really good with our dog, thank you
Not being told there is a separate entrance to use after hours.

Published on 30 Dec 2023

Elaine
young couple
7.0
Good
The essentials were great so would return!
Bed was comfortable and bathroom lovely with good shower and huge bath..pity no time to use it! Breakfast good and staff friendly!
Window didnt seem to shut properly and the first night was extremely rattly with the gales! Common areas (stairs etc) couldve been cleaner

Published on 28 Dec 2023

Cliff
solo traveller
9.0
Superb
Excellent
All good

Published on 27 Dec 2023

The Borough Lancaster is featured in

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