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Hotel

Sonesta ES Suites Flagstaff

Cheshire (6 kms from Museum of Northern Arizona)

Ranked 19 out of 30 best hotels in flagstaff

8.1
(524 reviews)

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All Facilities for Sonesta ES Suites Flagstaff

Category Facilities
Activities Tennis court, Golf course (within 3 km), Tennis equipment.
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning, Heating.
Food & Drink Kid-friendly buffet, BBQ facilities.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area.
Reception services Luggage storage, 24-hour front desk.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Board games/puzzles.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

8.1
Based on 524 Reviews
100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

8.0

Facilities

8.2

Reviewers Mention About Sonesta ES Suites Flagstaff

This Sonesta ES Suites Flagstaff is praised for its convenient location, cleanliness, and pet-friendliness featuring a full-size kitchen and a large dog run area. Positive reviews mention the clean r (Read More)ooms, comfortable beds, and satisfactory breakfast buffet. Some guests appreciate the privacy of separate rooms and bathrooms, as well as the helpful and friendly staff. However, a few complaints mention minor issues such as additional parking fees, outdated furniture, lack of maid service, and missing breakfast items. Overall, most reviewers would stay again and highlight the safety and amenities provided.

Guest Reviews

Anonymous
family with young children
8.0
Very good
Good stay with location and breakfast.
Location and breakfast
Not good insulation.

Published on 03 Jan 2024

Shalonda
family with young children
2.0
Very poor
I never stay here again i payed good money to stay here for my kids to go to a dirty room and touch
Breakfast was great my kids love the breakfast and it was nice to have space to sit in eat
Room- when I checked in the staff was good and when I went inside my room the bed wasn't made it was urine in the toilet and it was food all over the counter it was horrible and it the reason I didn't stay at Sonesta ES suites Flagstaff 2023 because of the dirtiness

Published on 28 Dec 2023

Latonya
family with young children
10.0
Exceptional
It was a great place to stay for our family vacation
Breakfast was good staff friendly
Staff was very friendly

Published on 28 Dec 2023

Dmitrijs
family with young children
6.0
Pleasant
Not ok
Good location to explore
400$ per night is a clear exaggeration for what you get. The place is in bad condition, quite wear out, dirty. Very bad breakfast and poor choice. The breakfast ends at 9 am on the weekend which is nonsense

Published on 27 Dec 2023

Anonymous
family with young children
6.0
Pleasant
Nice location but dirty room
Nice and quiet location, spacious room, free breakfast
Our room was dirty, there were food wrappers on the floor between the bed and nightstand, dead bugs, hair and dirt on counters, toothpaste or some type of soap smudged across the bathroom wall, and our pillows smelled like they had been used and not changedmusty smell, I dont feel like our room had been properly turned over before we arrived

Published on 17 Dec 2023

Chelsea
family with young children
8.0
Very good
Great room layout for families and cozy stay!
We stayed in the 2 bedroom king suite with fireplace and it was lovely! I appreciated the kids having their own room separate from my husband and I. The living space was cozy and we loved the fireplace.

Published on 11 Dec 2023

John
young couple
10.0
Exceptional
Was amazing!
Everything was great! We will definitely be back!

Published on 09 Dec 2023

Anonymous
family with young children
9.0
Superb
Perfect for our trip
The breakfast and friendly, easy check in and check out. Room was perfect little studio spacious
N/A

Published on 13 Nov 2023

Oscar
family with young children
8.0
Very good
Very good
The buffet was delicious!
Rooms need to be updated, carpet needs to be replaced .

Published on 11 Nov 2023

Anonymous
young couple
6.0
Pleasant
Adequate, nothing special , could use upgrading
Quiet
Bad soggy mattresses Furniture old and uncomfortable

Published on 07 Nov 2023

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